Get matched with top carpet installers in Orchard Park, NY

"They called at the appointed time to tell me they were running late but would be here soon. Said they were on their way. Finally did arrive almost 2 1/2 hours after the original appointment. I would have appreciated either an accurate assessment of arrival time when they called or a later ETA update because I could have completed a grocery shopping excursion. Note: I found out after their arrival that their day started with a necessary mechanical repair which set them back an hour. Other than the time issue Bradley and Jason are a couple of professional, hard working guys. Bradley scoped the job and told me what it would cost while Jason was preparing their equipment. Only utility requirement was to provide water for their steam generator. They did some extra cleaning not included in the original work scope as compensation for having to wait so long for their arrival. On site job time was about 1 1/2 hours. The carpet looks much better that before. Old pet stains that I knew would not likely succumb to their cleaning efforts remain - not a surprise as I discussed these with Bradley before starting. He suggested another method for me to try. I received very good value for the cost of the cleaning job."

"Very prompt service. Good communication regarding the work to be done. Rugs arrived back in great, clean condition. Price was what I expected and was worth the services that I received. I would definitely use them again."

"Worst carpet installation experience ever. I wouldn't recommend this company to my worst enemy. 3 carpet installers arrived at my door, when I opened it they had opened the storm door and were just inches from my face. They were not wearing masks as per NYS Covid-19 business compliance executive orders. They continued into my home with no regard for the safety of my family and when asked about compliance, they informed me that they were not required by their employer, Carpet Collection, to health screen or wear any PPE. They began the installation by attempting to tie my living room drapes in knots, at which time I stopped them and took my drapes down. They used my bathroom multiple times, leaving a mess and URINE ON MY BATHROOM FLOOR! Once the carpet was in place they proceeded to walk in and out of my home with their shoes on, all over the brand new carpet. They did not clean up the mess after installation, leaving behind loose staples, various nails and cut carpet debris all over my home. They stated they were done and were leaving,  When I asked them to clean up their mess they told me no, "That's all you." While cleaning up after this horrible installation team, I found 4 nails, sticking up in the middle of my upstairs hallway in the new carpet. These nails were not driven into the floor, rather they were left at carpet height, sticking up roughly 1 inch. This was an incredibly dangerous thing to find and done purposely and maliciously to injure my family. The owners of the store, Gary Case and his son, Ben, refused to give me any information on the 3 men they sent to my home, as I would like to file criminal charges. They confirmed via email that they are not following Covid-19 compliance. They also stated that they were personally and professionally embarrassed by the way their crew left my home. However, they offered no compensation for any of these enormous problems. I have filed complaints with the New York State Department of Health and with the Better Business Bureau."

Kenny Carpets is the oldest carpet and flooring store in WNY. Since 1960 we have been satisfying every one of our customers to small residential installation to large commercial jobs!

ANOTHER CONTACT NAMES: DAVID & GERALD. ADDITIONAL ADDRESS: 2258 SENECA ST, BUFFALO, NY 14210, ERIE COUNTY.\n

DBA: ALLASEN DIAB M. CO.

Our dedication to making your satisfaction our highest priority is the core of who we are and why we love what we do. We are your one stop shop for all things flooring, from selecting a new floor covering to installing it in your home or business, we make the buying process painless and help you care for your floors for many years to come.

Our unique "Carpet Color Care" services are providing residential and commercial property owners with a cost-effective alternative to costly and usually unnecessary carpet replacement. Savings of 50% to 85% compared to carpet replacements costs. Faded, stained, wrong color, outdated color, wrong color or just plain ugly carpet- we are the original and only complete on-site carpet dyeing and color restoration service company in the USA. Certified Carpet Dyemasters and Colorists perform our services in more than 200 locations worldwide. Color restoration of Oriental rugs and all fine rugs are our specialty, Design dyeing services offered on wall-to-wall or area rugs. No obligation inspections and proposal performed by appointment. Dyes are safe, MSDS on hand, flawless safety record for 25+ years. Educational and informative information about anything and everything concerning all aspects of carpet and rugs are provided on Color Your Carpet websites.