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"Chris and his team did an excellent job in finishing my basement, he was able to accommodate the changes I was asking for. Professional, efficient and timely, continuous followup and regular updates on the progress. Highly recommended"

"Lucas was great to work with! He was knowledgeable, thorough, and provided a professionally written quote onsite. "

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"I highly recommend Lux Renovations/Owens Corning Basements for refinishing basements. The initial consultant was highly professional and it never felt like he was a ‘salesman’ with high pressure tactics just trying to get his commission. I have never refinished a basement before and assumed it would be the same as any other room in the house but I felt extremely reassured about the materials and methods used to keep the basement in the best condition as possible. When it came to the instillation, I cannot speak highly enough of the people that made it happen. They were prompt, hardworking, considerate, and there was never a moment we were concerned about having people we didn’t know in our home. The results are wonderful. Our basement was feeling like a dingy place we just put stuff but now it is open, clean, and an enjoyable place to be."

"Josh fit me into his busy schedule, which was great, but there were major miscommunication issues. When we did a walkthrough, he gave me a quote that I agreed to; when he sent the contract, however, the quote was $10k higher than he had stated. I agreed to it because I needed the work done ASAP, as my previous contractor had cancelled at the last minute. Josh gave me a small refund for not doing one part of the job but refused to correct or refund me for multiple items that were done incorrectly. Now I am spending thousands of dollars to fix things that should have been done in the first place. One of the contractors I hired to repair the work said he was appalled both by the shoddy job and the lack of recompense. I do not recommend this company."

"Did miscellaneous projects in the house in various rooms."

"In all cases he put in what he wanted, and in all cases it was a lot cheaper and WITHOUT RECEIPTS . We were charged for the upgrades but did not get them (Refused to provide receipts,even when asked repeatedly (we have texts from him saying NO RECEIPTS, NO RECEIPTS! NO RECEIPTS!). They cut a huge hole in our garage ceiling for I have no reason why. Also one in the bathroom closet. Bought cheaper toilets than the ones we chose. Became very annoyed with my wife, said he would return them but didn't and installed them anyway. This we know because they still had the identifying sticker still on it. They put the wrong flooring in. We picked one that would match the existing hallway floor. It was an upgrade so we were charged more money and they put in the cheap floor anyway. The bathroom tub was supposed to be a nice tub to go with the expensive tiles we picked. They put in the cheapest tub they could buy and refused to take it out. They then put non slip silicone strips on the bottom that makes it look even cheaper. We came to find that the reason for the strips was to hide a chip that was there. They were repeatedly told we wanted SLIDING shower doors. They purchased the cheapest one they could find with a door that opens out. We asked for power flush jet toilets. They purchased watersense toilets, got mad when we told them it was not what we wanted. Finally said they would return them but put them in anyway. They left the water sense sticker on them is how we were sure. . There were cabinets put in without spacing and as a result the doors and drawers wouldn't open without scraping against the one beside it. We had to replace and buy new ones. The countertop was installed without having a plumber come in beforehand and set up the drain, so now installation of a garbage disposal is impossible without removing the countertops and cabinets. In both bathrooms, the wall niches have mostly gray and dirty white half inch thick threshold pieces to box them out (our bath is brown based) that were cut short at the ends, then filled with gray grout as filler. They couldn't look more horrible. They were also asked to put in white grout to match the brown and white of the bathroom tiles. They put in gray. Towards the end, we asked for proof of license to contract along with receipts. They refused. We told them not to continue work until they could give us receipts and proof of license. The very next day, I came down to find workers there scrambling to finish the job they had so far taken them two months to do. We received numerous and lengthy text messages from them cursing us out, accusing us of sexual impropriety and calling us foul names until we finally had to called the police. Succinctly, this company and the persons we dealt with, Perry Panaccio and his brother Al Panaccio, are a nightmare and not people you ever want have do anything for you! I am seriously considering suing, which I have never done...it is that bad!"