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"EXCELLENT! Service from inquiry to finish was outstanding! I’m so glad I chose Semoore fencing to design and install my fence! Sam Moore and his crew knows their stuff!"

"Robert did excellent work in a timely manner on the agreed date and time for the price quoted and I will use again in the future should my fencing require it. GL"

"From the time I picked up the phone for a quote to the last phone call was THEIR follow up to make sure I was 100% satisfied with my gorgeous fence. Customer service was off the walls amazing, I have referred several friends and neighbors. The fence is perfect I never knew my backyard could look so beautiful!! I am a very picky person and will notice the smallest of imperfections, I am in the customer service business, any concern I had while the fence was being built (because of my picky ness) was reinsured after I started seeing the fence come together I sat back and relaxed because it was PERFECTION! The installers were very nice, professional, hard working men that really knew what they were doing. I can’t stress enough how happy I am that I went with K Brothers fence! OVERALL 110%"

"There's a part where the fence wasn't nailed in correctly. Tried to contact for someone to come fix the work, never got a response."

"The initial phone call to Alex, the owner, was fine. The fellow who came out for an estimate was late, but he apologized. His estimate was fairly simple. We agreed on the price, with half paid before and half after completion. The start date was changed 3 times and it cost me a few day's off work for nothing. Once the start day arrived, the 9am start time came and went. After 2 more phone calls to Alex, the 2 man crew arrived. (Alex made up an excuse that they bought the "wrong concrete". The guys worked diligently and got half the job done in one day and removed the old fence. From that point on, I dealt with the workers, not Alex. They came back the next day, finished the job, cleaned up and that was it. Good work, good workers, good materials, but bad management."

"Americana did excellent job installing our fence. Our sales representative was Mike Joudeh and he was very honest and caring. The girls in the office were amazing as well as our installation team. From beginning to ending everything was perfect. I would highly recommend Americana to anybody who needs a fence . Great job."

"Installed fence while I was out of town. Due to this there was a little confusion on a couple things, but after contacting Jeff his crew came out and fixed my concerns within a couple days of our phone conversation. I am pleased with the final product and as long as Aspen sticks to their word on the guarantee of their work I will continue to be a happy customer. I would recommend Aspen to anyone, but I would just say to make sure both parties are clear on what needs to be accomplished to avoid any issues.
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"Things went well. They were flexible in their scheduling to visit and make an estimate. The estimate was written on site (others did not get estimates delivered within weeks or at all!) The team was professional, arriving exactly when expected and completing the work quickly. There were two small problems: 1) the fence was placed 18 inches inside of my property line (this was the contractor's error and was corrected at no cost to me), 2) the mailbox was too small to accommodate magazines without damage, this was a standard size that had to be removed and replaced at a $300 cost to me."

"Tim was great.  Came in and showed us difference types of fencing.  Gave us a great deal on a fence.  The guys came out to install a few weeks later.  Our job was a tough one with all of the rocks in our soil.  They had to hand dig the holes for the posts.  Took them 2 days because of this.  They came back bright and early on Saturday (a holiday weekend at that).  It looks amazing!  We were very happy with Northwest.
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"We contacted Hansen Brothers on the recommendation of our roofers to install the electrical outlet for a roof heat cable and to discuss our front steps project. Until this point, it was difficult to get anyone to accept the front steps project. Masonry contractors would not handle cement and cement contractors would not handle masonry. We needed a general contractor to help and Hansen Brothers came highly recommended. Bob Hansen sent his son over to check on the electrical outlet needs and Bob came to assess the front steps project. He listened to my requests and introduced us to a metal worker who would fabricate the new handrails. We made a railing selection and then we discussed the timing to complete the project. In the interim, Bob's son Eric installed the roof power outlet and back door sconce satisfactorily. We started the big project of the steps replacement mid-September and it took several weeks to complete, there was much to coordinate to get this project done properly. Bob was in constant communication about the progress. We had a bit of a slow down waiting for the cement contractor to deliver the concrete, but once that happened, everything else came together. The final electrical pieces and masonry work were completed shortly after the steps were done.  Everything turned out beautifully!  Bob's experience and familiarity with Chicago homes was evident. He gave sound advice and provided some excellent suggestions with our projects. Our neighbors have also commented on how well things turned out. I would indeed contract with Hansen Brothers again for my home projects and will recommend Bob Hansen to my family and friends. I feel we have finally found a trusted general contractor who is responsive who takes pride in his work.
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