Get matched with top sewer main clearers in Pacifica, CA

"**Robert was very calm, cool, and collected!!!! I got a call from my tenant at about 1p on a Sunday afternoon, that her kitchen ceiling was leaking water. I suspected there was a plumbing issue right away, and I reached out to Robert. Instantly, Robert said he would go take a look after he completed his job across town. Heroically, Robert made it there in about 30 mins and discovered the issue was a clogged pipe, and used all his tools in his belt to help me clear the clogged drain issue. Long story short -- he fixed everything before 3p 😮😮😮 Thank you Robert!! You are the man!! I will call you without hesitation moving forward!!!"

"Very quick response when I called them and did an excellent job clearing my blocked down spout drain. I highly recommend them."

"Had a water leak in under the floor in my kitchen. These guys came out and solved the problem. They had to run new pipe inside the walls so they didn’t destroy my finished floor. They even patched the walls and cleaned the mess. Good service and work was done in fair amount of time"

"Short version:
They got the job done, but it took two visits and cost about 2-3 times more than it should have because they initially arrived with the wrong equipment and then recommended an unnecessary, expensive video scan.  The extra cost was due to their error and they should have covered at least some of it (if not all) but they refused.

Details:

Our sewer line backed up between our house and the street, and so I called In and Out to clear it.  They arrived with nothing but a hand snake because supposedly other equipment was in the shop.  The plumber was able to (temporarily) clear the obstruction with the hand snake.  Charge: $250, which also included cleaning the trap in one of our interior sinks.  So far so good (although if I'd known they'd come with just a hand snake, I would have done it myself...)
Two weeks later, the line backs up again, because the hand snake only punched a small hole in the obstruction rather clear it completely.  I called In and Out to come back with the correct equipment.  

This time they arrived with the proper equipment, including the full sized snake and water jet to clear the roots.  Given the previous failure to remove the blockage, they recommended sending the video camera down the pipes to diagnose the problem.  Problem = roots from the trees near the sewer line (surprise!).  They used the snake + water jet to remove the roots and clear the obstruction.  Now everything works.  Bill = another $775.  

 Why do they get a C grade?
Issue 1: they refused to refund any of the money from their first, failed intervention.  If they'd just arrived with the right equipment, we would have removed the roots on day one, sparing us another sewer back up and another expensive visit.  They brought the wrong equipment and didn't solve the problem -- there should be at least a partial refund.  Even an apology would have been nice.  But I didn't get either.   instead, we come to Issue 2

 Issue 2:  when they came back, they recommended an unnecessary (and very expensive) video scan of our system which just turned up the obvious problem of roots from the nearby tree.
Total cost was over $1000, for a job where most plumbers would have just gone in with the big snake + jet on day one and knocked out the roots for $250-400.   In and Out ultimately fixed the problem, but we had to endure 2 days of sewer back up and paid 2-3x what we should have.

On the plus side, they were always very prompt, professional, and friendly in person (aside from issues noted above)"

"I had an outstanding experience with Plumbing & Rooter Service. From start to finish, their team was punctual, professional, and highly efficient. The quality of their work was exceptional, and it was clear that they take great pride in delivering top-tier service. Their pricing was very fair and reasonable, especially considering the speed and precision with which the job was completed. Everything was handled smoothly, and they exceeded all of my expectations. I highly recommend Plumbing & Rooter Service to anyone in need of reliable, high-quality plumbing services. I will certainly be using them again for any future projects."

"Trinidad rebuilt American Standard single handle tub/showers/valve. - Cartridge & balancer kit. Replaced the tub spout deverter. Replaced internal shower main shutoff valve. His work ethics are courteous and it was a pleasure to have Trinidad and his apprentice in my home during this repair. When a plumber is needed again - Trinidad will be the first person I call."

"Kenneth was an expert! He offered me choices in the approach to be used to have my drain cleared out, in an effort to be sensitive to the costs involved. Job well done, much appreciated, and will call him back to perform other, non-emergency, work in the future."

"Leo did a very extensive plumbing repair that required digging through my bathroom floor and replacing a huge pipe to the outside. He also prepared and installed piping and fixtures for a bathroom remodel. Always showed up when he said he would and had a great crew. Cleaned up as well. Would highly recommend."

"The Albert Nahman Plumbing team was great! From customer service during scheduling to the knowledgeable and skilled plumber they sent out to us. They got our rush job done for us right away with a high level of quality. Highly recommended!"

"Magic plumbing did what that said they were going to do when they said they were going to do it. Up front and honest and on time from start to finish."