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"I didn’t have high expectations because I just moved in a new place. For 189 dollars, no one would do that. It was fine. "

"I would not use this service again. It started off great, Amanda was responsive and she really is talented. I appreciated her ideas and she steered is in a great direction out of the gate without materials and design choices. While I appreciated Amanda's ideas and loved her recommendations, once the remodel started moving forward her responsiveness was NOT at all in line with the time needed to make decisions (7-10 days to answer an email in multiple cases). I ended up having to make choices on my own in tight timelines without her input on how it would fit with the design we were working on. The reason I chose this service was to get help making smart decisions about our home remodel to minimize the time, energy and stress involved in the process. I would say this service was NOT at all appropriate for those needs. Waiting 7-10 days for help with remodel decisions simply does not cut it. I did most of the footwork and choosing on my own due to the lag in response time. While I liked Amanda and feel she was very talented, I get the feeling this company has one designer that is way overloaded with projects and she simply is not keeping up.
If you decide to go ahead with this service despite this information, make sure you schedule weekly calls and come with a list of questions well in advance of when you need answers. 
In addition, exercise caution when purchasing any materials through their discounted relationships. I ordered 2 rugs that were not available for shipment for more than 60 days after my order. Later, I decided that the rugs were not as big a priority as some other unexpected expenses that came up during the project. The rugs had still had not shipped and I had not been charged. Now I do not intend to place blame with HMD for my change of decision and given the amount of paperwork I had to sign when purchasing the rugs, I thought there would be a chance I'd be stuck with the purchase. All of that is none of their fault. The frustrating part of the situation is that it has been several weeks since I asked whether I could cancel the order all the time getting closer to the rug ship date. I got one vague email a week ago saying maybe the order could be cancelled with a restock fee. Restock fee? That doesn't make sense to me. It never left the stock, it hasn't shipped, and I haven't even been charged. Worse, I still don't known whether the order can be cancelled or not. So that process has been confusing and HMD has not been very responsive to my need for an answer. I would advise NOT to purchase anything through them unless you are absolutely sure it is perfect and it is in stock and can ship immediately. Don't plan on being able to change your mind or make returns without a hassle.
In the end I got two one hour calls and a total of about ~15 emails (short answers easily composed in 5-10 min) for $600. NOT a deal in my book. In fairness to Amanda, we also have a great looking house that I will not pretend is not due to some great advice from her at the beginning of the project. I think this company has potential if it can manage response time better especially for big projects, but I cannot recommend at current service level.

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"For the second time we are so pleased with our recent contract with Potter House Group.  Our first experience with Potter House Group was a new build construction project.  They found us a lot and built us a custom home about 9 years ago.  Since then we relocated into a 115 year old home and we hired them for our kitchen remodel.  First we did our research, and we sought bids from several contractors.  Potter House Group once again had a competitive quote, that we felt had all the "bases" and potential "surprises" covered.  We also felt that the allowances that were allotted in our estimate allowed us to select quality selections for the fixtures, granite, cabinetry & flooring.  What impressed us the most is that once again we worked directly with the owner, Lee, for the duration of the project.  From the very beginning, Lee was professional, honest, and extremely efficient with our time.  Our kitchen was completely gutted down to the bare studs, removing of walls, flooring, electric, and a back staircase.  When you are without the hub of your home-the kitchen-meeting timelines is very important.   They met all timelines and brought in the necessary resources and tradesmen to perform various scopes of work.  All the inspections that were needed went well too.  Lee addressed any questions or concerns we had during the process responsively.  Without a doubt, Potter House Group will be the contactor we use for the next job.  We are already dreaming of our next project, a master bath addition.  Can?t wait!  Potter House Group is highly recommended!!!
Thank you Lee for a beautiful kitchen!"

"My family and I couldn’t have found a company to do a more thorough and quality job. Every detail exceeded our expectations. The craftsmanship done has brought so much to our home. We highly recommend Empire Construction & Remodeling."

"Very impressed on the quality of the work and it increased my value of my home to 10,000 more from the first appraisal."

"They arrived on time and completed the work in a timely manner. I was very pleased with their work. They also installed at an earlier time plastic under my house. They even noticed that insulation work I had done by another contractor was not completed. I called the contractor and told him they noticed his work and he came back and finished the job.  I didn't know it at the time, but they also install insulation. I would use them again."

"We shopped around for months looking for a good contractor for the full remodeling of our Home. Many would give us the run around and charge exorbitant amounts of money for every little job. Finding Jack and his company was a godsend for us, As we had so much work that needed to be done and not a particularly great budget to work with. He has done a ton of work for us thus far including Drywall, plumbing, painting, shower install and many others. He even goes above and beyond by picking up materials we need for projects, Knowing that I'm a disabled veteran and many such tasks are difficult for me. Jack is timely, respectful, understanding and professional as he strives for perfection on every project, Truly one of a kind. Belt's remodeling and home repair is the only company we will ever use for our current projects and any we end up needing in the future."

"Worked with us to change original scope of basement waterproofing to suit our needs. The work crew was professional and extremely polite. Very willing to explain the work. Hand dug trenches and holes to avoid utility lines and worked through the rain without complaint. The entire process from estimate to execution was done with honesty, integrity and trustworthiness. I would definitely recommend and hire this company again."

"Brian Chapman is a great carpenter, he put our wooden Swingset together beautifully."

"My family and I couldnâ t have found a better company to do a more thorough and quality job. Every detail exceeded our expectations. The craftsmanship has brought so much personality to our home. We highly recommend Empire and Construction and Remodeling"