Get matched with top stone slab countertops installers (granite, marble, quartz, etc) in Parkton, MD

"Advanced Granite Solutions did an amazing job. I replaced my marble countertops because the had stained horribly. Never use marble in tbe kitchen, it soaks up stains like a sponge. I wanted to replace them with quartz. I had 3 different estimates and I'm glad I chose Advanced Granite. From Todd my salesman to the support staff in the office to the installers, I had an awesome experience. Tbe end result is nothing zhort of AMAZING!"

"We we were completely satisfied with our experience at Advanced Granite — from the time we walked through the door and met Shelby until our installation was complete. We purchased a remnant piece of granite for a new vanity we had installed in our guest bathroom - a small project to say the least. Everyone at Advanced Granite treated us like we were their best customer. Great quality product and work."

"This company saved us a lot of money compared to Lowes or any other larger company. It's a small business. The owner does most of the work himself! Excellent service!! He guides you through the process and is very thorough about what you can expect. We have already recommended Jose to our friends and family. Definitely use this service!! You will be happy you did!! We absolutely love our granite countertops!!!! Lovely and very affordable!!!"

"This is such a wonderful company to work with! The owner and employees are all very professional; and they pride themselves in the quality of their workmanship.
We visited (and re-visited) most of the granite sources in our area. The Paradise Stone has beautiful granite, but we and quot;wanted to be sure.and quot; They were so patient, and they did not bother us with phone calls. After talking with the other companies and checking the quality of their workmanship, we knew that we had to go back to The Paradise Stone. They made a template and offered wonderful suggestions, which enhanced the final product. We were right about their workmanship. The installation went perfectly, and we love our new counter tops.
If you are considering a granite project, I highly recommend a visit to The Paradise Stone. Their displays are amazing, and they showcase their workmanship.
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"I researched various types of kitchen countertops for a while, and chose quartz instead of granite because the prices were comparable, the color pattern was more consistent with quartz (without picking out a particular slab of granite), and I did not have to consider future resealing as a possibility. I also considered several different vendors and received estimates. Then I entered my request online with Origins Granite, which was recommended by others on Angie's List, and immediately received a call from them. They sent a representative to my home that brought various samples. I decided to use them because the price they quoted me was all-inclusive and better than previous estimates, including all the plumbing work, new sink and edge cuts that cost extra with other vendors. The only thing that I had to purchase separately was the faucet; they used the model number to fabricate the holes needed in the countertop. About one week after signing the contract, they called to say my color choice had become unavailable. They presented three other choices but recommended one of the three as the closest to my original choice. I agreed and immediately realized from my previous research that it was from a more expensive manufacturer. They assured me that my original price quote would not change. They took care of everything: measurements were taken and installation was completed on the date I originally requested. I am very happy with the outcome; it is a great match for my kitchen. All of the people I dealt with at the office and in my home were very accommodating, courteous and professional. I would highly recommend this company to others.
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"Perfect - great job, they took care to offer me different options and explained how to care for the finish."

"My experience with epoxy 856 was excellent. The workers were professional, they covered their feet and made sure everything was clean when they left. Most of all my counters and floor are beautiful."

"I highly recommend. They always fix the problem quickly and have reasonable prices."

"Communication was excellent throughout the process. Jeffress had a reasonable price for their services. And ordering was simplified by the fact that they had a fairly complete package price, which unexpectedly included side splashes in addition to the backsplash. Everything went well with the installation. Steve and Matt did a professional job. They worked methodically and carefully. They were even up to the challenges of removing the old countertops and dealing with a frozen shut-off valve. The new St. Cecilia granite tops coordinate well with the existing colors in both bathrooms. Jeffress has a high quality product and we would definitely use their company again. They are highly recommended."

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The final outcome was very good!  Getting there was not.

Morgan was my salesperson.  She changed the appointment time due to problems with babysitting.  I already knew I wanted shaker style cabinets and quartz countertops.  Morgan was pleasant and knew her product. Be aware that Morgan does not have an office e-mail address.  After several failed attempts at contacting Morgan (I only had her personal e-mail address). Stewart (the owner) answered the phone and within 20 minutes I was speaking with Morgan regarding three changes to the kitchen.  (Changes were to replace an added box from two drawers to three drawers, replace the window sill with quartz and add a valance above the sink.  We agreed on the additional cost.  I received no e-mail confirming the changes and cost.  I e-mailed Morgan and Stewart to confirm the changes and additional cost ? I also attached a file containing a picture of the valance.

Diego arrived June 1, 2014 (a week after my initial meeting with Morgan) to take measurements. 

Five weeks later (from the date I established my change orders) I called the company for an expected installation date.  Due to the changes the company sent another installer out to measure for the drawers and valance. I was given no explanation as to why it took 5 weeks to determine that new measurements were needed.  It took another two hours as the installer measured the entire kitchen again.

I was not given the specs of the new sink.  It took over a week to obtain Moe?s name and number, who was helpful in supplying the info I needed to verify that the sink the company chose was of very good quality.  Moe works for Granite and Marble Express, Inc.; the quartz installers.

Approximately 5 weeks later, I was informed the install would occur August 21, 22 and 23rd.   No one from the office provided any instructions on preparing the kitchen for the install.  Luckily I remembered Diego mentioning that all cabinets had to be emptied.  All was ready upon his arrival. 

Diego arrived timely and worked tirelessly from Thursday until late Sunday to install the available items.  His work thus far had been impeccable. Five of my cabinets could not be completed due to ordering errors.  The change to the box from 2 to 3 drawers was ignored as was the face for the valance.  No one from the company forwarded the picture to the manufacturer.

A week prior to the installation Eric (from Granite and Marble Express, Inc.) arrived to measure for the countertops and backslash.  Eric explained both the measurement and installation process.  Eric also made a few small suggestions that ultimately improved the final outcome.   

The countertops and backsplash took four days instead of two to install.  There were errors in some of the cut quartz.  The installers were sloppy and tried to pass off shoddy work.  Only the lead could speak some English.  They were polite and accommodating in making corrections once they were informed. The final outcome was great.  Word of advice; Expect to be your own general contractor on the job.

Due to the number of ordering errors, I contacted Omar (a supervisor) to request a copy of the order confirmation from the manufacturer.  I received the copy the next day.  I reviewed the measurements and found errors.  Diego arrived the next day to confirm the errors for the reorder.  I again e-mailed Omar for another copy of the manufacturer?s order confirmation and found yet another error.

Diego and Carlos arrived October 8th to complete the job.  There is a slight color variation on the white crown molding as compared to the white cabinets.  Omar called the manufacturer and verified the same paint color had been used.  Omar arrived on site to apologize for the delays and then asked that I not supply a review on Angie's list as it could impede securing future jobs.  (Doesn't this defeat the purpose of Angie's list?) 

Diego had to return Saturday to install missing hardware and the drop-down stainless steel containers in front of the sink. 

It took 4 1/2 months to complete my kitchen.  I was disappointed with the multitude of errors and delays.  I withheld the remaining payment until the job was completed.  I felt this would provide incentive to complete my kitchen.

Communication is a serious problem with this company and was the cause for the delays.

In the end, Diego provided quality work and the final outcome was exactly as I expected. 

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