Get matched with top central a/c service or repairers in Parma, OH

"Good"

"Worst experience we have ever encountered! Tech arrived Saturday once we put the issue on Angis list, charged $475 (service and deposit) and told us it was the blower motor. Told us that same day he?ll have it Wednesday but if it arrives Monday he?ll let me know. Monday comes and no call, I called all day just to get a call in the afternoon that Wednesday would be the day. Wednesday comes, no call all day just to get a call that the part didn?t come and will be there the next day. Remind him that we have 4 kids in a house with no heat and there was no urgency from him. Thursday comes again no call just a text saying he will be there in the afternoon, he came took everything apart told me he needed a part, left just to call me and say he can?t get the part. Told me he can fully refund me or come back another day, we got so frustrated that we demanded the refund. Now we only got $300 from the $475 and a huge mess with no heat. I don?t know how they?re even in business. "

"They showed up for the installation on time, carefully unloaded the new unit without mishap, and moved it to the installation site on the side of the house. They then proceeded to dismantle the 18-year old unit and start the installation. They worked efficiently and carefully, getting the new unit ready. After checking all connections, they started up the new unit, and we had a new, energy efficient A/C unit! Thanks for being caring, friendly, and professional with the whole process!"

"I had purchased a new HVAC for installation in my home. There were challenges to getting the cooling unit to function as well as running new wire. The job took several visits to trouble shoot and complete. The service staff, Ian Bryan, and Will were cordial and professional throughout the process. And the manager, Eric, was assertive in contacting me and trying to schedule a final service appointment to get the issues resolved so the system would function properly. This company is definitely motivated and intentional to keep customers happy and satisfied. They are tidy and clean up afterwards. I would use this company again based on K&K's bottom line of doing the right thing when there are complications."

"He was most excellent! "

"We needing to replace a broken furnace in our new home recently (11/22/2021). Our home warranty would not cover it because the owner Scott told them it didn't work at all (the heat exchange was cracked) and the unit still powered on and the blower worked. However because he told them that they would not cover it. This was the start of winter so I had no choice but to have the unit financed so they would replace it at my expense instead of going through the home warranty. I paid $4k for a unit that pushes about 1/2 the BTU of my old unit and from what I can tell sells for about $1,500. It isn't even rated for the area its covering. Then it took hit "technicians almost an entire day to install it and get the thermostat working. They eventually had to call what seemed to be a senior tech over to help them. Once it was done we realized a few weeks later that we were smelling stagnant air from the basement and I examined the area and found they had cut out and removed the return duct and never reinstalled it on the new unit. So it was pulling air from the basement and our return was CUT out with the support pieces still hanging and a big hole in the basement duct. I called to get the return put back in and was told Scott would need to take a look. He came out and weeks later had still not called me to setup getting the work done. I called back again and they got ahold of Scott and he quoted me like 1800 or something stupid. This install was not just improper but has been deemed unsafe by the county inspector. Thye have been notified to fix this immedietly to be code compliant and be able to use it again. As of about 2 weeks ago we still have not heard from them about when they will resolve this."

"I had a gas furnace, A/C and thermostat installed. I went through a long process deciding who to hire. After checking credentials, reviews, testimonials and interviewing four contractors, I chose Brandon Heating and Air Conditioning. Adam came out and explained everything from load calculations to the install process. The technicians were professional, courteous and polite. They wore shoe covers, put down tarp and worked diligently until the job was complete. They did a thorough clean-up. I highly recommend Brandon Heating and Air."

"Professional, great communication"