Get matched with top stone slab countertops installers (granite, marble, quartz, etc) in Parma, OH

"Paul is a real pro and did an excellent job installing granite counters in my kitchen. They were on time and completed this project quickly and effectively."

We take great pride in our experience, expertise, quality and customer service that we provide to meet the consumers needs. It is our mission to provide excellent workmanship and complete customer satisfaction from start to completion of a project. In order to understand the needs and expectations of our customers, we take great care to work and communicate with every customer in a professional manner. Our reputation is based on service, safety and quality, regardless of how large or small the job.

"Excellent work works in your time frame. He could have installed the first slab he recieved but it had a crack so he ordered another slab."

"The work done was high-quality and finished quickly. When I initially spoke with Tom to make the appointment he was willing and able to come out that weekend, but due to my own scheduling conflicts we made the appointment for the following Saturday. He called the night before to confirm when he'd arrive and he showed up exactly when he said he would. I was impressed with the speed with which he and his partner finished the job and the quality of the new surface. It looks great! He also answered my questions very honestly and left me with an info sheet on how to take care of the new surface. I would highly recommend Tom's services. He is a courteous and efficient businessman."

"I purchased the special through Angies List and added extra areas. All cleaning was completed as expected for the price agreed to at the time of appointment. I appreciate there was no attempt to upsell or charge additional services"

"I found this company on Angie's list and they had pretty good reviews so I gave them a call for a free estimate on carpet for our new addition. Rob showed up as scheduled and was very personable and easy to like. He brought quite a few samples and on 11/25/13 I went ahead and contracted for carpeting and paid 1/2 down in cash. I got a discount for Angie's list, but only by paying cash, he said he could not give a discount if I used a credit card. The carpet was not in stock and it was noted on the contract that install would not be for 7-10 working days. On 12/12/13, Rob was here with the carpeting which was quite heavy commercial grade, very difficult to install with one person doing all the work. He persevered to finish the installation and left about 9:30 PM that night. He did not have anything for a receipt and no paperwork on the warranty on the carpet, but said he would forward it to me. No problems so far.....
Over the last 3 months I have spoken with Rob 2 or 3 times regarding the warranty information AND about purchasing more carpet for an adjoining bedroom. He did come over and measure, gave me a rough estimate and left two sample boards, saying he would return the next week. We also discussed a problem area on the installation (a step up in the bathroom that has staples showing) he said he would take care of it when they installed the bedroom carpet. About 3 weeks later he called and said he couldn't remember where we left off, I refreshed his memory and he said he would be over today 3/28/14, and possibly bring more carpet samples. In the meantime, he would e-mail me the warranty info.  He showed up, but didn't bring any more samples. I asked if I could possibly come to their showroom and he said they didn't have one. I said I never got the warranty emailed to me, he said he was sorry he forgot, but would email it from my driveway before he left. That was 2 hours ago and I haven't received anything so far. I honestly think the only reason he came here today was to get his sample boards back.
If I have any problems with the carpet, I have no idea who manufactured it or who the distributor is, the only contact I have is Lake Carpet & Flooring and my relationship with them is strained at best. Bottom line is, customer service after the sale is not good....no warranty info....never mentioned the problem area in the bathroom...didn't seem interested in any further business with me.

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"He was on time and proceeded with the work just has he had promised. Removed the vanity, toilet, and the old tile, leveled the floor and laid the the tile. He returned the next day to grout and replace the fixtures."

"Installation was very complicated - tight space under the sink, water filtration system, instant hot system, garbage disposal. Had a three drain system and converted to two."

We take great pride in our experience, expertise, quality, and customer service that we provide to meet the consumer's needs. It is our mission to provide excellent workmanship and complete customer satisfaction from start to completion of a project. In order to understand the needs and expectations of our customers, we take great care to work and communicate with every customer in a professional manner. Our reputation is based on service, safety, and quality, regardless of how large or small the job.

"My wife and I are licensed architects and very particular and demanding of our contractors. Bob explained the technology of his products and took the time to listen and understand the job. He was flexible and able to use the particular shingle we wanted which wasn't his preferred brand. We also replaced a flat roofed porch and, on the week of the job, we asked that he install a roll roofing material that closely matched the roof shingles' color. He quickly located that particular material which was not at his usual supplier. Most contractors would not have catered to their clients as he did. His workers showed up when they said and were neat and courteous. The flat roof took much longer than expected due to the difficulty of removing the railing, but they didn't charge more. The roofs look great and we are glad to have chosen Northeast Ohio Renovations."