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"He hired Tom Harrop to install kitchen cabinets and a heater under the kitchen sink, vinal flooring, plastering in a small area, add ceiling lighting and a shiplap ceiling. Once the work was done I asked Tom to do a walk through and he refused saying he stood behind his empoyees work. Here are the PROs and CONs. PROs: 1.) work was completed in a timely fashion 2) they did a beautiful job on the shiplap ceiling and lighting. CONs: 1) The brand new white cabinets had some nicks requiring paint touch up. 2) Terrible job on the floors! Uneven spots, lengths are uneven at the edges, gaps showing, no finish work. Terrible job!! 3) plastering looks like it wasn't even done! And there is some peeling of paint on the plaster job. Terrible job!!! 4) we were promised and paid for an under the kitchen sink heater which we never received. Called multiple times with no response. Lesson learned, will never use Tom Harrop again!!"

"Overall, the finishing of my basement went pretty smooth. The Owens Corning product, drop down ceiling, and flooring are all really sharp. In the beginning everything went fast and smooth with the framing and wall/floor/ceiling install being done within 2 weeks. There were some hiccups with minor imperfections, tv mount in wrong spot, etc. Those were fixed promptly. After that is when I ran into issues with other items in my contract that were not taken care of and the project felt forgot about. Just had some minor electric work, stairs to get carpeted, and didn't receive hanging clips yet. I had to constantly ask about these items and every answer would be "I forgot to ask or send the clips". I eventually got the items completed, but am not happiest that it took almost a month and constant reminding to get these items that should've been scheduled for during the project."

"Watch out, different employees have us very different estimates. One was honest and one tried to way overprice our roofing project. Also during the installation they tried to skip replacing plywood as we’d agreed upon without discussing with us first. Luckily my husband was home and caught the mistake. There were definitely some good things too, the knowledge and quality of materials was excellent. They got our entire project done in one day and worked very hard."

"Signed contract on May 8 for deck build.On May 12 rep came to my office to collect deposit of apprx $13,000. He said project team meeting on Wed & would update me then on start date etc. On Fri May 16 I had to reach out to him. He wrote the team had met & materials were ordered. An hour later he wrote back that he was misinformed & that his boss was going to call me next week. Despite this, dep check cashed. On Mon 5. 20 rep wrote back that they had forgotten certain costs & to proceed it would be $8,000 more. Not a typo. $8,000 more. No apology. Ridiculous, contract rescinded. I wrote that he could return my deposit at my office just as he had collected it. On Wednesday the 21st I got a text from "Tom," presumably the owner/boss, saying he would "drop a check in the mail" to my address. Today is May 30th, Friday, and still no check. Check at a minimum should have been overnighted. They owe me interest not to mention the deposit to hire a contractor who will honor contract. Bad."

"We recently hired Custom Construction Services LLC for an interior painting project in my home, including painting our kitchen island cabinets, and installing 2 doors and an attic vent. We couldn’t be more pleased with the results! From start to finish, the experience was outstanding. Derek took time to go over our plans, provided us with sound advice when needed, and sent estimates promptly. He was in constant communication throughout the whole process. Derek accommodated our last-minute requests, adjusted our quotes, and promptly addressed our questions or concerns over the phone. Derek’s team was incredibly professional and punctual, arriving exactly when they said they would. They took great care to protect my floors, ensuring that everything was covered and safe from any paint splatters. Their attention to detail was impeccable; every wall (including ceiling and trim in some rooms) and cabinet was painted with precision, leaving no streaks or missed spots. Clean-up was thorough, leaving my home spotless and the walls, especially our kitchen island cabinets, looking absolutely stunning. The final result exceeded my expectations. If you’re looking for top-notch interior painting services, I highly recommend Custom Construction LLC. Their expertise, professionalism, and dedication to customer satisfaction truly set them apart. Thank you, Derek and team, for transforming my home with such beautiful results! We’re sure to hire them again for our next project."

"These people are excellent. They always polite. They worked with you and gave me good advice. Always on time. They cleaned up after they were finish for the day. They were always polite. I got what I wanted. 5 star quality. "

"From beginning thru end, Jeff and crew made the process very pleasant. There are going to be challenges in any complicated project, and we certainly ran into them in my 1973 home. Walls and ceilings that don't exactly line up anymore. Surprises discovered in the demolition. Original design that was not thought thru back in 1973. Vendors that deliver less than perfect pieces. JCS worked thru all these issues to reach workable solutions for me. Cost-wise, to sum it up, they charge a very reasonable price. They do the right thing. They handled extra issues while here, the "Plus" referring to remolding the adjoining den plus other issues that were on my "punch list" around the house. Jeff took care of all issues. He did not consider the job finished until every last issue was off the punch list. I believe his goal is to never end a ob without leaving a customer completely happy. The "Approximate cost of service" includes everything (cabinets, appliances, supplies on top of services). In my case, everything in the kitchen and dining room from head to toe was replaced. And many extras were done including adding a walk-out door. This was a very large job."

"Great work and flexible scheduling."

"Ryan and is team were outstanding! We had flooding occur from all the rains in Jan. We had a wreck outperformed and then hired RAM for the new build. From the start of the project to the finish (6 weeks) we were kept well informed on the progress and expectations were clear and concise. We did a few modifications along the way which were easily accepted into the project plan. I highly recommend this company for your housing new builds and remodels."