
Serving Paxton, FL and surrounding areas
Emergency services offered
Warranties offered
Credit card accepted
"The young lady that I first made contact with by phone to schedule a visit to give estimate for this work was very courteous and professional. I was contacted the day of the appointment by another (possibly the same person) to confirm the appointment and to let me know that they were on their way for the service call. They were coming from Niceville to my home in Defuniak Springs.
The guys who came out - Clifford Stapp and Ray Mercer - were both very professional and helpful. Questions were answered and also they let me know of other services that Benjamin Franklin could provide if ever needed. I was a little surprised about the cost (seemed a little high considering I had the EXACT same pump for replacement as the one they were replacing).
Service was completed in a little less than an hour. There was no itemization of the charges on the invoice, including there was nothing documented in the Arrival Time nor the time spent. I would have like to have seen in writing a little better breakdown of the charges than what I received.
The area was left clean, new pump working perfectly and I have been very pleased with the work since then. For this service the company seemed to be very reliable and prompt and professional. I would not hesitate to recommend them to someone who needs their services, but would hold them to documenting a little better on the invoice in the future.
"





+5























