Get matched with top bathroom remodel pros in Pennington Gap, VA

"I must say that Upgrade Remodeling came through. Transformed our bathroom to perfection. The crew was great, hardworking and always smiling. Of course there were a few things that needed fixed at the tail end of the project, They took care of them all. Thank you so much for a great bathroom. We have had so many compliments."

"We discussed designs for our family room. She was easy to work with and everything was done through email. We sent Jill details about the room and photos. She understood things well, sent us back ideas and a few room plans. We didn’t use her ideas but they were valuable for us for other perspectives. The deal was exactly what we expected."

"I will be very honest in my assessment of Amanda. Sitting in front of me I have a beautiful design for my living room and dining room in a townhouse I owned in Houston. Amanda picked beautiful, comfortable chairs, nice wallpaper and very cool lighting.  The problem with Amanda is not her ability to design an amazing room - she certainly is very talented. The problem I experienced with Amanda was the inability to handle the details, to stay on top of the project, and to assist with actually putting the room together. This may be a problem in general, with all on-line designers, who knows.  I do know that I ordered this package from Amanda in August of 2013.  My first conference call with her was some time around October, and my designs were given to me (not the complete design) some time in December.  I learned quickly that when Amanda says she would have something for me "by the end of the week," she really meant about 2-3 weeks down the road.  In any event, I was elated when I got my first design for my dining room. I delayed placing an order because the stuff she picked was a bit pricey and I wanted to save my money over the holidays. I placed an order in early February for two rugs and a chandelier - totaling well over $3,000.00. Amanda advised that it could take about 4 weeks for the rugs and chandelier to come, which was no problem with me.  8 weeks passed and I began emailing Amanda. (Mind you that the money was charged to me immediately, with no follow up emails from any of the manufactures, no indication of shipping, nothing... so I began to feel uneasy). After a couple of unreturned emails and phone calls, Amanda apologized for the delay, mentioned that she was surprised I hadn't received anything yet, and explained to me her mother was in an accident. No biggie, but I explained to her that I would be out of the country in mid-April and unavailable to sign for anything. She assured me the rugs were en route from Georgia and would be there before I leave.  As far as the chandelier, we discovered that they had attempted to deliver it, but Amanda had provided them the incorrect phone number, so they were not able to get in touch with me. I asked her to correct this so I could receive the chandelier. Because I never heard back from the company, and no additional attempts to deliver were made, I am assuming she did not do this.  And, as could be expected, the rugs did not come before I left - they came when I was in Germany and when no one was home to sign for them. Since over 12 weeks had passed since my order, I contacted my credit card company and initiated a charge back.  They agreed with me that it was concerning that so much time had passed with very little contact, and immediately refunded my money. (Amanda and her husband eventually tried to fight my chargeback, but they were of course unsuccessful. I did not have the goods, and they never attempted to re-deliver them). Also, I will add the following to things about my experience with Amanda, which bothered me:
1) I was told in January I would have curtains and throw pillows picked out "by the end of the week." Those never came.
2) Amanda said she had a client in Florida who would ship me a sample of the wallpaper. This never came either. Amanda said it was shipped to me - I never received it and kind of doubt it ever was.
So basically, $500 dollars for two rooms of design got me some dining room chairs (albeit - awesome), a table she picked out that was too expensive so I found a different one, some cool wallpaper that I will never be able to get a sample of, two expensive rugs and a chandelier that resulted in a credit card fight and a headache. At the end of the day, my advice is that if you want a talented and friendly person to design your home, don't mind waiting some time for it all to come together, and are cool with locating the stuff and putting it all together on your own, Amanda may be it for you. If you want a designer who is good at following up with details, assuring stuff gets to you in a reasonable time, and assists with pulling the room together and finalizing your project, I would highly recommend you find someone else."

"We had previously used Darrell & his crew for kitchen remodel and complete painting of interior of house. We were impressed with the professionalism and quality of the work performed. Based on our previous experience we contacted Darrell again for the remodeling of the master bathroom. They offered excellent ideas as to improvements, and did an excellent job. They replaced the vanity top with granite, installed new cabinets, removed the old tub & shower, and installed a new complete walk in shower, replaced window, and installed new tiled floor. Started on date as promised, took longer than expected, but did have people here everyday, but took longer for custom glass shower enclosure than expected. Would recommend Darrell and his crew to anyone who wants a great quality job.
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"It was 2 brothers who showed up and they were so nice.  They were quick but did a great job! They even painted more than I expected - I would definitely hire them for more painting and other home improvement jobs!
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Family owned. We are willing to work whatever hours to get the job done on time and to the satisfaction of our customers.

"The work was very professional. The workmen were very polite and knowledgable, performed the job in a professional manner. Listened to all of my concerns and corrected them. I highly recommend Total Remodeling Systems for any bathroom remodeling."

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One of the best things about Steve is he showed up when he was suppose to!

It was nice to watch things go so smoothly ....There was nothing he couldn't do. I thought I was going to have to hire a plumber to install the shower toilet sink water heater etc but I didn't."

K&M Quality Carpentry, LLC is a privately owned business with more than 20 years in the\nresidential construction and remodeling business. Have been doing business VA, MD, and the\nDistrict of Columbia since 1994.\n• Contractor\nAs your Contractor, we focus on all the project details to ensure a satisfactory outcome\nfor you. We ensure that all permits for each phase of the project meet or exceed state and\nmunicipal building codes.\nK&M Quality Carpentry, LLC serves as a sub-contractor for many General Contractors\nin the area.\nWe pride ourselves on all the projects we undertake and focus on delivering quality and\nsatisfaction.\n• Repair and upgrades\nNew Customs Homes\nRoofing Flooring\nSiding Doors\nWindows Decks\nPorches Int/Ext Painting\nInsulating Garages\nGazebos Saunas\nCustom Cabinetry Custom Trim\nWood Ceilings Additions\nRemodeling (specializing in Kitchens & Bathrooms)\nIf you have a project or repair that doesn't appear on this list, contact me and I’ll try to meet your\nneeds or refer you to someone who specializes that particular area.\nLicensed (Class A) & Fully Insured

"I started the remodel myself and made a mess of a few things but Cougar Development Corp was able to repair my mistakes and give us a finished product that we can be happy to have our guests use. The vanity and shelving look amazing and the trim work done throughout is fantastic. At the end of the project I even requested caulking throughout to prepare for the paint due to my lack of equipment and they did it quickly and perfectly.
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