Get matched with top luxury vinyl flooring installers (materials not provided by consumer) in Philomont, VA

"Had an absolutely great experience with District Floor Depot. They were able to flexibly arrange a short and easy estimate where they showed up on time and asked some great questions about the project (which was installing new vinyl flooring in our basement den). They were very responsive in sending the quote and setting the project date. The two team members who did the work were awesome - friendly, knowledgeable, hard working, and very easy to work with. They even cut a custom piece of flooring to cover a floor drain. I couldn’t be happier with the results and the overall experience, and I would highly recommend District Floor Depot!"

"Sam and his crew helped me with installing hardwood oak floors in all of the rooms on my second floor level at reasonable price. I was very satisfied with the quality of their work. I definitely recommend them to others."

"Excellent experience with Jason and his crew, specially Puugee. They were very professional but n all aspects and quality of work, they replaced the hardwood in the whole main level with porcelain tiles and radiant heating system underneath. Jason also replaced all the balusters and refinished the stairs, excellent quality as well! Pricing is reasonable, l highly recommend them and they will be my first contact for any flooring project."

"Aaron Goodman. The owner of AG Construction is very polite, responsive, helpful, resourceful, honest and easy to talk to. His team headed by Cesar is exceptional. They are very thorough, skilled, polite and friendly. I was able to pick out the flooring online or at ProSource Flooring . This was also a positive experience. I now have beautiful vinyl plank flooring and hardwood stairs of excellent quality installed in a very timely fashion and at an incredibly fair price!! Steps were also refinished to match the flooring and they look great. Aaron also completed an excellent job in my father’s house with wood floor refinishing and wood stairs. It was beautifully done. My sister highly recommended AG Construction to me."

"Two level deck needed minor surface rot repair, power washing, and staining. Flores Enterprises LLC quoted and completed the work in the same business week. Attention to detail on staining is excellent. Provided photos of repairs and completed work and kept me informed on any issues which arose. Would definitely hire again."

"Issues:
1.     
With the installation of the hardwood floor, the wire for the door off living room could no longer be alarmed.  The repair cost $103.20 USD, which was deducted from the final payment.  Owner Paul did not agree, said would cover half, however not in agreement as this should have been flagged by AMERICAN DECORATING CENTER.  The home owner disagreed and excluded from the final invoice. 
2.     
The wood Sand and Re-Stain never happened, as the workmen arrived on site, and demonstrated via use of a sample piece of wood from the workmen?s truck that they could not closely match the old wood floors in Foyer and Kitchen.   Note, at the time
of the site visit, Justin, AMERICAN DECORATING CENTER rep,  identified there would be a slight difference; however the difference was so drastic, the workmen where informed not to proceed with the Sand and Refrain.
3.     
For the electrical run to area over the stove, the wire was left for days, exposed and uncapped.  No feedback was given to the homeowner if the wire was live or not.  Homeowner raised issue to AMERICAN DECORATING CENTER.  Rep, Terry, verbally confirmed this should never have happened, when I showed up in office to make payment and to raise my concern regarding the wire.  Homeowner also had to request worker to label the dedicated 15amp in the fuse box, as this had not been done,
when it was identified this work was done.
4.     
Additional electrical item of concern raised, as when the workers were doing the backsplash, they were short a piece, that would take time to come in, which was understood.  The issue was the electrical outlets on the counter were all left uncovered.  In addition, they were unsecured form their outlet slots so that the homeowner was not able to install the plate covers herself, because not sure if it were safe.  Pictures were sent to AMERICAN DECORATING CENTER.  And only after arguing the safety issue, with AMERICAN DECORATING CENTER rep, Justin, then he addressed taking care of the electrical covers while he was there.
5.     
The corner cabinet door was less wide then the door on the cabinet replaced, and made it almost impossible or very difficult
at best.   Only after owner pushed the issue, and came back to the office, that Jason, work with me to resolution of
the item.
6.     
Trash was left in the garage of the owner.  A box of physical trash, which owner disposed up, and some boards they needed to fix a hole left in the corner cabinet, and white trim that was used in the kitchen.  Multiple requests were made for the extra supplies be removed, before tis finally occurred.
7.     
A light outlet in the laundry room no longer worked after the work crew completed their electrical work.    This was repaired.
8.     
Home 0wner raised issue with owner, regarding the dimmer switch getting warm to the touch if left on for any amount of
time.  Concerned this is an issue, as the other dimmer switches in the home do not do this.  Paul, AMERICAN DECORATING CENTER owner, didn?t believe this was an issue, as new plate installed plastic vs. metal and that the light from the bulb was causing the warmth.    Because this is not a logical answer the homeowner, placed call to an electrical company to see if they
thought this was a matter for concern. 
The appointment with WireNuts tech identified on Fri Sept 18th the dimmer switch installed was for 600 Watts.  The bulbs  were 65 Watts each and this dimmer switch it is recommended not to exceed 400.  As the total wattage draw is at 390 this
would account for the warmth.  It should not cause a fire, but because high to the max recommended could cause the
dimmer switch to wear out more quickly.   To eliminate the warmth the suggestions were to go with either a 1000
Watt dimmer switch, or downgrade down to 45 Watt bulbs.    At least a logical explanation was provided
by the electrician from WireNuts.  I have opted to have the dimmer switch replaced for the 1000 WATT dimmer at my own
expense. 
9.     
Home owner raised, issue regarding carpet on stairs to basement, which believe dame was caused by crew in home.  Pictures were sent regarding (a) step 5th from bottom, and (b) carpet at the top of the basement staircase, which one of
the flooring gentlemen, Rowen pointed out, that I hand not noticed yet.  The owner did not get a before picture of
this.   When carpet removed for wood install, the overhang for old carpet was removed, and left a gap from the top of the step to
the carpet leading down to the basement.  
Paul, the owner was not at all agreeable to fix the problem, as he did not believe it was his crew.  He claims he told the workmen no to repair, however they arrive 1 ½ hours before Paul, and workmen were  good enough to flag
item b and well as fix a & b in a matter of minutes.   
All punch list items were finally addressed to satisfaction, except for disagreement between home owner and Paul, AMERICAN DECORATING CENTER owner on items 1, and item 8.   
Biggest Issues with AMERICAN DECORATING CENTER:
Thereis no identified POC (Point of Contact) for the project. When I asked for one, I was told anyone in the office can help me.  But when I called, in most instances, I had to wait for a specific person to get back.  Or I received conflicting information from persons on site, and persons in the office, regarding what days people will be coming to the house.  Home owner requested notification what days people would come to house, so it would be known if I need to leave the house un-alarmed.
Communication
was an issue.  Most communications were via email.  Phone calls were requested, however, emails would be received in most cases.    This caused me to have to check emails daily, which is not my normal practice.  And whenever I called, I would leave my cell # as the call back #, however, if they called back, it was to the home # instead, which meant a delay in the receipt of the message as I went to work most days.    Note, I also had an issue related to my home phone that relates to the work done.  As the phone jack (low on wall) where the base phone was plugged was blocked, so it was not possible for the works to re-plug the phone to this it?s original location, and I had several days without a home phone, and did not know the base phone was unplugged, which caused the associated cordless phones not to work.   This was the case until I relocated my base phone to a different phone jack.  Because of the location of the jack, this possible could not have been avoided, but communication of this fact that they unplugged my phone and could not re-plug it in, would have flagged me
to relocate the phone to a new location sooner. 
What was good with AMERICAN DECORATING CENTER:
The initial inter- actions with the office staff was very good, and the crews sent to the home for the various tasks (that I meet) were all pleasant people.
 
Overall
"

"Sentri Homes provided the most professional flooring service I’ve ever had. The LVP installation turned out absolutely beautiful, and I was amazed at how quickly everything was completed without sacrificing quality. The crew was fast, accurate, and extremely detail-oriented from start to finish. Everything was installed cleanly, precisely, and with real craftsmanship. The entire process was smooth, efficient, and far beyond what I expected. I would absolutely recommend Sentri Homes to anyone needing flooring installed."

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"D&S Flooring was recommended by a friend - and I am so glad to have had them do the flooring in my basement. Masood the owner returned my request or information very quickly, and scheduled a time with me to measure the floor. I already knew the LVP the I wanted, and he brought the sample to help me choose a coordinating carpet. He provided a fair price for the flooring and labor. Two different teams did the work - one team did the LVP flooring and one team did the carpeting. My basement looks brighter, and bigger, and I am very pleased with the entire process from order to completion. D&S Flooring definitely deserve a 5 star review for all they did on my basement. Thank you."