Get matched with top traditional tile roofing repairers in Pickering, MO

"Great communicators, the project manager kept me in the loop during the process of repairing my roof. They were timely with their repairs and kept their word on pricing"

"This repair went well. I am very satisfied with  Southern Grace Exteriors. The worker was a consummate professional. This was a two-day repair. On the first day, he gave me a call prior to the appointed time to remind me that he was on his way. He showed not long before the appointed time, gathered details about my concern, and went right to work. After examining the problem area, he provided me with the details about what was causing the leak. He show me pictures of the damage up close and informed me what it was I was seeing. Any questions I had were answered in a polite and professional manner. He rescheduled for another day to make the repairs. Again, he showed slightly before the appointment time and took care of business. He was actually done making the repairs much more quickly than I anticipated. He took up close pictures of the finished product and shared them with me. Though he could have milked me for additional payment, he did not. I would highly recommend  Southern Grace Exteriors to anyone needing home roof work.
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"I had some siding repair work that needed to be done. Mike and his crew did a great job. I would definitely recommend them to for any siding project."

"Threy didn't do the type of roof I have."

"Amazing customer service and work! They remodeled my house from the floors to the roof. It was done in a timely manner and took less time then was estimated and just overall completely amazing I highly recommend using this company!"

"Excellent problem solving skills for the water issues that I had not anticipated as a roof leak and gutter issue. Very professional and knowledgeable!"

"The provider requested OK from Choice Warranty and he was denied. It rained last night and rain came into my home. It could have been avoided if Choice had just approved what I requested. Now, the damage will be greater than necessary. I blame Choice home warranty for my home damage. Now it will cost mote than a simple tarp could have prevented until I could get money to repair roof. The provider was great and tried his best to get something done to my roof but Choice Warranty was horrible and no help. They get a "zero" from me"

"AHS is ok. They cover repairs of most everything under the roof of your house. The companies that contract with them are not always the best. You call AHS with the issue, they send a fax to the repair company and give you the contact info. If they don't contact you within 24 hours, you call them. Sometimes they answer, sometimes they don't. When they arrive (usually three days or so later), they service the item. if it has issues within the 90 days, you call AHS again, they are sent out with no charge. If the serviceman decides the unit is unrepairable, AHS will allow you to choose a replacement from their listing (usually not as good as what you have) they will install and remove your old item, or give you wholesale amount to buy and install your own. Prices vary on what you want covered and what you want the copay to be, plus where you live. For me it is 49.99 per month with a 75.00 time of service order. You can have more than one item serviced at the same time under the same fee. If you have a SEAR product the repair guys are great. Not that wild about the other ones they send out. But it is a big savings compared to calling someone on your own. The cost of service is only the 75.00 copay."

"The team was very understanding and although I called with an emergency need and it was a horrible Sunday they gave me a discount off of the emergency fee. My basement has been 100% dry since they repaired some hangers. I have signed up for their Platinum Package to clean out the gutters and repair minor issues twice a year to ensure my basement never floods again."

"On one hand, Artown was very good about securing a payment from the insurance company--the insurance company denied our hail damage claim initially, but Artown went to bat for us (we clearly had hail damage) and got us a new roof. They did a good job communicating with the insurance company for us. For that, I am grateful.
From there, things went more sour. The installation of the roof went OK. We have an old house with some tight corners near dormers, and they didn't really catch the seams flush so there is a bit of warping on the shingles (minor issue). The work crew only had one person that spoke (choppy) English, which made communication difficult when a small issue arose during roofing, but everyone was professional and worked hard.
When I contacted Artown about a few small gaps in the roof near tight spots, it took forever to get someone out to check it, and when he came, I was not impressed with his professionalism (though he was very friendly). He said the issues were due to construction of our old house, which is possible, but I was not totally sure it was true. Our home inspection from the previous year mentioned no such thing. I got the sense there were issues of communication in the company, which were strengthened by the questionable way the needed repairs were discussed. After promising to come by early the next day and do the repairs for cash (off the company books?), he never showed.
I'm going to call the company today and report the strange behavior of the warranty/inspection person. Overall though, I feel I've had enough experience with Artown to recommend you go with someone else.


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