Get matched with top wood shake or composite roofing repairers in Piedmont, MO

"These guys were great! This project took a while to complete because of weather & tedious nature of having to cut each piece to fit but these guys were good. Kenny, I believe was his name, was foreman and he took every step possible make sure it was done correctly. We had some super hot days to be working on a hot roof but they did it! Any concerns we might of had, they took the time to answer questions and make sure we were happy. The roof turned out beautiful and we get a lot of compliments on it. They are a family owned company with their own employees and take pride in their work. I would not hesitate to hire them again or recommend them to anyone."

"This repair went well. I am very satisfied with  Southern Grace Exteriors. The worker was a consummate professional. This was a two-day repair. On the first day, he gave me a call prior to the appointed time to remind me that he was on his way. He showed not long before the appointed time, gathered details about my concern, and went right to work. After examining the problem area, he provided me with the details about what was causing the leak. He show me pictures of the damage up close and informed me what it was I was seeing. Any questions I had were answered in a polite and professional manner. He rescheduled for another day to make the repairs. Again, he showed slightly before the appointment time and took care of business. He was actually done making the repairs much more quickly than I anticipated. He took up close pictures of the finished product and shared them with me. Though he could have milked me for additional payment, he did not. I would highly recommend  Southern Grace Exteriors to anyone needing home roof work.
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The beginning: The estimate and contract were handled professionally by Cory. After appropriate down payment was provided, materials were delivered as promised. Cory had told us that it could take 5 to 6 weeks to finish the job; however Mario and his crew did the job in less than two weeks. Very quick and efficient. We couldn't believe how hard this siding crew worked - they arrived promptly in the early morning and worked until dark, cleaning up every evening before they left. This house is a very large house that has over 4,000 sq. ft. of siding.

The crew did their best to strip off only what they could cover that day, and never left our house unprotected during the installation cycle. We had a few rainy days during the project, but the crew worked through and around the storms. Mario and the rest of the SRS installation crew worked with me and handled all of my various questions satisfactorily along the way.

After the siding and trim were installed, all seams were caulked with matching materials. Then the remaining trim - soffits, fascia and gutters were painted.

A side note: this project started out in the spring as a simple paint job, and after a hail and wind storm interrupted the project it changed into a siding repair and paint to one end of the house. When it was discovered that the siding could not be matched, Cory worked with us and the insurance company to come to a satisfactory settlement that resulted in a complete siding replacement for the entire house. It took some convincing for the insurance company, but Cory stuck with it working with the adjusters and my agent to reach a satisfactory result. During this tiring and frustrating process, Cory hung in and revised the estimates and contracts to match our needs. Real customer service!

The Result: The house looks like a new house, better than it has ever looked - even on the day it was completed 28 years ago. I personally read every page of the James Hardie installation manual for certified installers, and to the best of my knowledge Mario and his crew followed the recommendations to the letter. We are very pleased with how nice the house looks, now. Our house is the talk of the neighborhood.

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"Excellent problem solving skills for the water issues that I had not anticipated as a roof leak and gutter issue. Very professional and knowledgeable!"

"Excellent, Young Water & Sewer did the work & knew what was wrong right away. He was very efficient & thorough. He had his mask, gloves & shoes covered. What I thought was going to be an expensive visit turned into a simple fix. It was a part in the toilet that had to be replaced & that was causing the pressure in the pipes making them shake."

"Everything went very well. The guys were very friendly, returning calls quickly. The quality of the work was very good and they cleaned up after themselves. They even used a large magnet to make sure there were no nails, screws, etc. left on ground. They were very careful around the house and did no damage to house or landscaping. Price was reasonable for all new gutters on house. Professional, highly recommend."

"Great, the roof was done very quickly and the work was excellent. They were very hard workers and worked long hours to get the job done!"

"On one hand, Artown was very good about securing a payment from the insurance company--the insurance company denied our hail damage claim initially, but Artown went to bat for us (we clearly had hail damage) and got us a new roof. They did a good job communicating with the insurance company for us. For that, I am grateful.
From there, things went more sour. The installation of the roof went OK. We have an old house with some tight corners near dormers, and they didn't really catch the seams flush so there is a bit of warping on the shingles (minor issue). The work crew only had one person that spoke (choppy) English, which made communication difficult when a small issue arose during roofing, but everyone was professional and worked hard.
When I contacted Artown about a few small gaps in the roof near tight spots, it took forever to get someone out to check it, and when he came, I was not impressed with his professionalism (though he was very friendly). He said the issues were due to construction of our old house, which is possible, but I was not totally sure it was true. Our home inspection from the previous year mentioned no such thing. I got the sense there were issues of communication in the company, which were strengthened by the questionable way the needed repairs were discussed. After promising to come by early the next day and do the repairs for cash (off the company books?), he never showed.
I'm going to call the company today and report the strange behavior of the warranty/inspection person. Overall though, I feel I've had enough experience with Artown to recommend you go with someone else.


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"Very knowledgeable and efficient, well prepared with appropriate tools for replacing the door quickly. Definitely recommend for any remodeling or construction job. I plan to use Windle Home Services in the near future to help with building a new home. Thanks!"

"My house was hit by a tornado on a Wed. morning, I had a hole in my roof and most of my shingles were missing as well as the majority of my siding, sofit and fasicia. The arrived later that morning and got the hole fixed, there was another storm coming the next Monday and they had my roof reinstalled by Saturday, Mike Rothwell met with the insurance adjuster and they worked closely to make sure that i was compensated for everything that I was due. they had my house completed in less than 3 weeks. Couldn't have asked for any better customer service."