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"Super responsive via messages, very prompt and polite! Using again for mosquito control."

"Drew was very courteous and knowledgeable.  He used one type of control inside and applied the substance at every place in the house where I told him I had seen the ants - the kitchen, primarily, the front hall, the TV/office room, an upstairs bedroom.  He was very careful to get the substance into the cracks and crevices and corners and he explained to me very carefully how the substance would not hurt my cats.

He spent a lot of time outside too coating underneath the entryway doors - front and back - and along the sides of the main front entryway, all where they seem to enter the house.

He also checked the basement very thoroughly to determine if there were any signs of the ants.

Overall, Dew does an excellent job.  He is polite, friendly, knowledgeable and  informative and willing to spend the time to do the job."

"Gary is fantastic and I would highly recommend him! We had a bird nest in our attic and Gary was very responsive and went the extra mile to resolve the issue. In a span of a week he had to address the issue multiple times as many birds were stuck in the attic. Each time Gary was timely and addressed the issue with no extra cost or fuss. His experience came through as he installed a one way door to give the birds enough time to escape."

"Chris and his worker Sam arrived within 2 hours of my initial call, successfully removed the resident squirrel, and set up an exit tunnel to prevent no further entry into the nest. Both guys were very pleasant to work with and performed careful work. The work was completed at a fair price. I will keep this service in mind for future needs around the house."

"Birds broke through my attic vents; it happened very fast and quickly became an issue. Chris is very responsive and quickly came to the house/on time. He resolved the issue!! I would recommend him."

"It is early in the one year contract and the specific pest treatments covered are largely seasonal. Two visits have been made so far including treatments for cave crickets and ants as well as a general diagnostic of infestations. The ant treatment resulted in seeing none in the house which never happened in previous years when no treatments were made. Same with the cave crickets."

"The exterminator showed up a bit late, but he was kind enough to call ahead and say he was going to be a bit late. He showed up with all the necessary materials. He engaged in a conversation to figure out the situation. And, then he got to work. He thoroughly vacuumed all areas in question, including inside a box spring. He did everything necessary to pretty much guarantee that the bugs (not bedbugs) would be gone within a few days. The last thing he did was spray the place."

"The sales were great and the young man that always came out to service was great.  They were even very pleasant to speak with on the phone.
Availability was tough, when there was an issue the service person would only be in my area one day per week, so if it happened on a Thursday, I would have to wait until Tuesday to see them.
I had an ant problem and it never really was resolved. I had the top package offered with everything except termite protection, yet when it was suggested to have stakes placed in the ground with some repellent or bait, they would not do it unless I paid extra. Pretty certain that should have been included in my plan. I even heard a "whisper" from one employee that it should be included in my plan.
When it came time to re-up my yearly service, the price increased by $200. After searching around, I phoned them and left a voicemail asking someone to call me back regarding the increase of the price and I never heard from them again.  Therefore I never phoned them again.
I would have used them again if the price could have remained the same and if they could have just included the in-ground stakes. I like the idea of eco friendly pest services and have used that type in previous locations, but this was the only one I could find in my area.
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"I've had this problem for 2 years and no other pest control company could get rid of the bedbugs! But Yellow Jacket did! Amazing Service!"

"A long ride with them. It was crazy at first. They were suppose to come back every three month. They never came back, until I called Angie's List. Finally found out what happened to the company. Finally, the owner called me back, and he apologized. The technician did not put our contact information in the system, bla bla. Finally sent someone last week to spray in the basement. I hope in the next three months, I do not have to go through this again. I did not like having to call Angie's List nonstop, and no answer from him. We will see what happens. Every time I call, I would get a machine, and couldn't leave a message. I had to another number, and he still did not call. Finally after Angie's List got them to call me, he apologized. I told him a new kitchen needs to be sprayed, so the wood won't go bad. It was over six months, and he never came back. We will see what happens. The past is the past, and we will move on. He already has the money. I am not asking for a refund, but do your job the way you were suppose to do it. They did not follow up, to see what was happening. It took all those phone calls, for him to reach out. I might give a better review later. The owner did contact me, and it is a small business, and you have to have all your information correct. Check everything, make sure it is correct. What is you have six locations, it could be trouble. When they say that they would be here, they did come."