T Gorman
Deck, Fence, Patio or Porch - Clean and Seal
Serving Pine Grove, PA and surrounding areas
In business since 2000
Free estimates
Emergency services offered
"We hired Mr. Gorman initially for Deck repair, power washing, deck stain, side vinyl work, and gate installation. While he was completing the jobs we had listed above we had also asked for additional work to be done on our lattice as well as our garage floor. While he did replace the boards on the deck that needed repair, some were not properly screwed and were still loose after he left. We did not realize any of this initially. He then pressure-washed the lower deck by our pool and stained it. After the job was completed we had no idea all of the paint chips from our deck and his power washing went directly into the pool. Our pool robot has been filled with paint chips since he left and we are now having issues with cleaning that up. While painting the deck, he never masked anything so everything around the deck was sprayed the paint color which included our Japanese Maple Tree and flowers. When he constructed the gates, the screws were too big and the sharp ends were exposed. When it came to the lattice he choose the plastic one instead of asking what we preferred. Once he brought it to our house we informed him we did not like it and we were unhappy with his purchase We informed him we would prefer the wooden one instead. While he had put the lattice up the job seemed rushed as it fell a few days after he left due to there not being any nails in the lattice. During this whole process, we had a dumpster here for our personal use so that we could clean out our basement. It was never intended for deck cleanup or anything that had to do with the jobs being done by Tom. He initially asked to throw out a few boards and we approved. On his last day here, he threw out all of the old lattice, wood, his tools that broke we could not even finish throwing out our items from our basement because of this. He never even asked permission to do it again. Instead, he piled up our dumpster to the top and had wood everywhere. Our yard was left a mess with broken wood and old nails exposed which is a huge issue when you have children and animals. It is just coming courtesy to clean up after yourself. After he had finished completing the job and left we noticed a few things. We contacted him about our concerns such as the lattice falling off, as well as the stairs and the deck being loose and not secure. He informed us he would be by in a few days. He came over today without notifying anyone and while he was here our security system overheard him talking badly about us. He nailed the lattice and it ended up splitting and half of it is still not secure . He failed to do the other things I addressed via text. Overall, there was little attention to detail when it came to painting, fixing the deck steps, putting together the gates as well as proper disposal of work items/materials. When meeting him he seemed as if he would do whatever we wanted to satisfy us. Towards the end, it seemed to us that he wanted to get the job done and get his money! To pay almost 14,000 and still have all these issues is just not acceptable. We are not happy with this experience."
Response time3 hrs
Recommended by89%of homeowners
