Get matched with top swimming pool remodelers in your area

"Wouldnâ t recommend this company to my worst enemy. Not sure where to beginâ ¦ our so called PM allowed his crew to dig a hole in our backyard and put the rebar in all while a hurricane was about to hit. We raised our concerns and the PM informed us that he doesnâ t pay attention to pending weather conditions. No concrete was poured prior to the storm hitting which wouldâ ve protected our investment, instead we watched as the walls caved in and the hole filled with water and mud which left the rebar with nothing behind it. This incompetence set the project back over a week and the workmanship was sloppy playing catch up. The employees spent a good portion of their day being unproductive and unprofessional. As you can see from one the attached pictures that one of their employees took time out of their day on our dime to play artist and draw a nice flower in the wet cement. Again, we addressed our concerns with the PM and was immediately accused of doing this ourselves. Midway through the project there were days when one their employeeâ s kids showed up unsupervised to work. The work site was kept a mess with property used as storage. Shortly after the paver deck was completed they had workers show up to clean up a pile of plywood and other lumber which was in the way of our fence being reinstalled. My wife was speaking with one of the workers and he began to argue about completely removing the trash from our property. At this point she broke away from the conversation so I decided shortly thereafter to review our security camera footage to witness the exchange at which point I overheard the gentleman call my wife a B**** as he walked away. There was no effort to smooth the concrete surface prior to applying the pebble tech surface which caused the finally product to turn out with a lump and wavy surface. There is an actually indentation on the sun shelf which was caused by one of their workers walking in wet concrete and again not going back to smooth out the surface. AGIAN, we raised concerns regarding the quality and was actually told that the uneven surface was INDUSTRY STANDARD, which came directly from their QC employee. Towards the end of the project being completed we discovered that their workers had been using our property as a urinal behind the shed. As you can see from the attached pictures the fence was stained yellow. I can keep going and going but Iâ m done investing any additional time with these people. One of the truly sad parts is that we were never offered an apology nor did any from their company take ownership for any of the mistakes. So in the end if you wanna hire a company that is completely unprofessional, unethical and incompetent then hire them. Iâ ll leave it at this quote directly from our PM, â we dug a hole in your backyard and filled it with water, what more do you wantâ ¦â"

"This company gave us great flexibility. We had our own tiles that we wanted to use for the waterline under the coping. They had no problem with us doing that, did the installation and took special care of the tiles as they are Premium Green ONYX, which has a tendency to break easily until installed. Additionally, they always responded to my questions quickly, regardless of the day, time, or question. I call that "ABOVE AND BEYOND". IRONICALLY, THERE WERE 4 COMPANIES THAT WE CONTACTED REGARDING OUR JOB. I ma STILL waiting to hear from 2 of them, AND THE OTHER took too long to respond. GREAT JOB ARTISTIC, AND THANK YOU JAMIE, CHRIS (THE EXCELLENT TILE GUY), AND CHRIS from the Home Office. Mark K. in Palm Harbor, FL."

"I think he was drunk on the job. He was very odd to deal with"

"Darren and legacy pools are there for you long after the project is complete. Iâ ve called for various items and always receive a call back with answers. We needed extra travertine a year after the project was complete and Darren was more that happy to help. Great customer service. 5 star +"

"Absolutely fantastic job.Pool looks brand new.Had pavers that were not properly installed.They fixed and leveled them.Everyone was very skilled and efficient.Cleaned up after themselves.Kent was awesome in keeping me informed on where we were through the whole process.I would highly recommend Aqua Scrub."

"Great communication. Pool was remodeled to specs and education was also give."

"Jeff at Pool Trends is very knowledgable, and helpful. He came into our project towards the tail-end of a bad experience from another contractor. He was clear about what needed to be done to finish my existing project, and did exactly what was needed to get us up and running. I would highly recommend Pool Trends. What a pleasure to have a contractor with this kind of knowledge. "

"They did our pool about 4 years ago and made a mess of it. Nothing they did was right. We have had to spend so much money to try and fix the disaster He keeps changing his pool business name so the people whose pools he messed up have to try and find him . Please, please, please DO NOT use this company or any ool company owed by George Hernando"

"I was wanting an entire new look for my pool area. From the very first phone call to Xecutive pools through questions and answers to decision making and the job being done even quicker than what I was told, the entire process was made so easy for me. They kept me aware of what was going to happen each day and followed through. Everyone was a joy to meet and to work with. They were always pleasant, informative and respectful. The work that was done, from pavers to electric and the pebble tech finish on my pool is incredible. I could not be more happy or proud to show off my new pool area. I would highly recommend them to everyone."

"The first red flag is representing himself as Steve Perez on Angi’s list when in fact his name is Ziv. There’s the hard sell and false promises (finish a kitchen remodel in 5-6 weeks) when it took 4 months. Unprofessionalism is an understatement. He communicates through texting like a teenager and screams at the client when in fact errors are his fault or his sub-contractors. We provided appliance specs very early in the process and the electrician still made errors for which Ziv wanted us to pay for. The cabinets delivered were incomplete which he blamed on us. He demanded a final payment and threatened to put a lean on our house when the work was incomplete per the contract. Then Subs starting calling demanding payment which was resolved after we provided cashed checks to Sonart Construction. Don’t believe what I say. Read the BBB review complaints for a well-deserved F rating."