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"My loft above my garage was humid and a bit uncomfortable from what I was expecting. I’ve watched enough home repair shows and understand air flow enough to know it would never be perfect, but something was off because of the humidity issues. Mike came in and did an inspection, confirming that there was a lot of room for improvement in the garage ceiling. The heat camera was showing that there was a lot of heat transfer happening in the loft, foot prints (from boots) leaving heat transfer marks which is unusual and recommended dense insulation pack to fill the void. I sat on it for a few weeks, called and scheduled for the 17th, but got in early due to an opening. It took several hours to complete the work, and the folks said it had 5” bat insulation but a 17” void, which confirmed Mike’s original thought that there was a gap between the insulation and the loft floor which was carrying the heat from the outside into the floor."

"Gilberto gave an estimate and all work was completed as promised. He said when he was done it would be like a blanket for your home. It was ! The work was completed in a very professional way. Clean up perfect. I would recommend this company to anyone I know. I do feel you should hire a small company who works very hard to make their reputation as professionals in the business world. This company can stand tall, be proud of their work. Thank You"

"These guys did a great job kept everything neat and clean while they where working. I would definitely recommend them to friends and family. I give them 10 stars. Tim Post Castle Mechanical Inc."

"Great!!"

"It went really well. Robert Carroll really knows his stuff. Hire this guy. I say that without reservation of any kind. Don't look any further, believe me, I did. This is the smartest guy. He is honest, dependable, offers fair pricing, and his team can do all the work. I got several estimates from A+ rated insulation companies, but Robert was more knowledgeable than the other companies. He was the only one to point out that my soffits were not vented. Apparently, my house was built on the day no one was inspecting. The builder never cut open the soffits. That meant there was zero airflow going through my attic. The attic fan could run all day, but without air to move, it would not do any good. Only Robert noticed this and offered a solution to fix the problem! I asked some of the other A+ companies if they would vent the soffits and they all said they don't do that work, but they would be happy to add more insulation, which would not fix the problem if the attic was not vented."

"This is the most negligent contractor I've dealt with in my life. They suggested to not be home for our attic insulation since we have a newborn at home which I appreciated. They seemed careful and thoughtful in the sales process which is why I ended up picking them for our project. However, when it came time for the job they were reckless with security and safety. Before the job I sent multiple notes via text and email, and had a phone call asking them to contact me at the end of each day so I could set the alarm and lock the doors remotely. Day one they didn't do this. I sent another ask to please be mindful of this so I could keep our home secure. Day 2 they did not do this again, and ended up leaving our front door wide open which triggered a burglar alarm at 2am requiring us to deal with the security company and police throughout the night. Afterwards it took days for anyone to reply. They lacked empathy or ownership for how negligent their team was. I would not recommend working with these people. Mistakes happen, but the response to these mistakes was almost as bad as their dangerous actions themselves."

"An absolute pleasure working with David to get aeroseal done on the vents in my home. A 96% improvement in efficiency! Felipe and Danny did a great job, taking good care of the home from start to end of the project. Will be going to these guys for future projects for sure."

"Good Experience"

"Steve Gavin, the owner came out and provided me with a great price that was inclusive of the entire scope of the project. During our meeting he took the time to explain the process that his company uses. Once the permits were issued the crew arrived the next morning at 7:00 a.m. as promised. The crew met the deadline for a 1:30 inspection from the Village of Deerfield. They not only met the deadline but they passed the inspection without any issues to be corrected. The crew worked until 7:00 p.m. completing the job. I would also note that they left my home spotless!"

"First of all, we are happy with the finished product of our master bathroom and walk-in closet. We are NOT happy with the owner of this business and his handling of our project. Jeff took time to design our space over several meetings. He promised that he would be available to choose tile/granite/light fixtures/plumbing fixtures whenever we needed him. Timeline was discussed with a 6 week from contract start and a project time of 3 weeks. Permit submission was done by myself with plans drawn by Jeff. We failed the permit process with 14 items that were not addressed due to insufficient drawings. Additional time/effort was required by Jeff and us to meet the requirements to meet code, which pushed our project back several weeks. We also paid more for the project due to Jeff needing to insure his workers for our village (a cost he should have known upfront). With new drawings, we re-submitted and were approved for work to begin. I can't say enough about the FANTASTIC workers that Jeff has on his team. They were courteous and did excellent work and even suggested design modifications that made sense. One of our first tasks was to pick out a granite surface. Jeff gave us the name of a granite place and that he'd meet us there. He NEVER showed. We picked granite on our own that day. We ordered tile - on our own. We chose lighting, plumbing, fixtures, and paint colors - on our own. The next time and ONLY time we saw Jeff for the duration of the project was when he delivered the vanity and asked for money (same visit). The total project ended up taking over three months to complete. Due to various project modifications/additions, we had no idea what our final invoice would be. We waited and waited for some type of final figure. 8 months after the project was completed we finally received a remaining balance invoice for over $11,000. We were shocked to receive this invoice so far after the project was completed. Jeff explained that COVID and not having an office manager were reasons behind us not getting an invoice before then and that we fell between the cracks. While we don't argue the price, we did not appreciate the length of time it took him to get the job done, nor the amount of time before we received a final invoice. When we offered to pay $2,000 each month for the next six months we were sent a very threatening email offering us three options for payment in full NOW. Suddenly this money is due NOW when he has carried this receivable for 8 months already? We will NEVER recommend Artistic Kitchen Concepts (Jeff) to anyone in the future. His involvement in the project started out well, but dropped off to the point where we never saw him, had no further input from him, and didn't receive an invoice until 8 months after the project was completed."