
Serving Chicago, IL and surrounding areas
Approved
In business since 1996
Free estimates
Warranties offered
"One year ago I had Attic Air add insulation to the attic and reroute two bathroom exhaust fans. They did excellent work and I gave them an outstanding review at the time. I recently experienced an intermittent loud whistling sound from what I believed was the master bath exhaust fan. I didn?t know who to call, and I took a chance that Attic Air may be able to assist me even if it had nothing to do with the work they previously performed. Robert Carroll responded immediately and sent his crew the following day to investigate. Of course there was no noise when they arrived, but they made a small modification to the roof vent thinking that may be the source of the problem. Two hours after they left the noise returned and I again contacted Robert. He said he could be at my house at 10:00 am the following day, Saturday. Saturday morning before he was scheduled to arrive he called and I told him the whistle sound was not present. He suggested I call him any time, day, evening, Sunday, whenever the noise was present. About 5:00 p.m. Saturday the whistle sound returned and I called Robert. He was at my house in 30 minutes and found that the noise was not originating from the attic fan as I believed but rather from the toilet. I was embarrassed that I misidentified the source, but Robert could not have been more understanding and gracious. He just said he was happy he could help me. He went above and beyond what I would have expected and demonstrated an exceptional level of customer service. The noise was a bad inlet valve
in the toilet that I repaired for $10. My sincere thanks to Robert for his service and understanding.
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