Get matched with top window repair pros in Plano, IL

"Roy was wonderful to work with! He kept us up to date on any schedule changes & arrived on time. He re-installed all screens & even taught us a few tricks about our windows that we did not know!"

"Steve's crew was outstanding. Very professional and skilled and it showed in their work. We had a few issues with grids being on windows they shouldn't have been and some confusion around where tempered glass was needed or not however Steve addressed all of it to our satisfaction. I would recommend Premier to anyone looking for replacement windows."

"Dave not only installed the window well covers he custom made for my wells, but he identified an unsafe escape ladder and repaired it at no additional charge. He also removed the existing grate and recycled it for me. Great company with which to work! Highly recommend them."

"Everyone was prompt, polite, and efficient. The Quality Manager set a convenient appointment for a quality review (couple of days after install). He found several minor things. He actually fixed a couple of items and had a crew out to fix the rest of the list two days later. This was a big process with 42 windows being capped or replaced."

"From the first interview our sales consultant through the post installation follow-up, we were very happy with the service and work that Excel Windows provided. Sales: We found Matt, our sales rep for Excel, to be friendly, knowledgeable and very responsive to the many questions we had for our large project. Matt walked us through the process of selecting an experienced window installer and quality window, communicating through email, phone and multiple in-person visits, and made sure we were comfortable with Excel’s products and assuring us that we would be receiving the level of service and product quality we desired. Matt always made himself available to answer questions, even after the project moved out of the sales phase and into the installation phase. Installation: During construction, Egor and his partner were very professional and completed the work as cleanly as possible. Of the ~28 windows we had replaced, only a couple required minor paint touchups to the trim and no window trim needed to be replaced. The trim around the sliding doors had to be replaced to allow for door installation, which we were informed about during the sales process. Excel had to be called back out once to fix a piece of warped trim work, but not a major issue. The one thing I wished I had done was ask whether I could buy pre-primed white trim and paint it in advance of Excel replacing the trim around the doors. It would have saved a lot of time in taping and painting the new trim after Excel was done, since they only install unprimed trim. Schedule: The work was completed in about 3.5 days. While this was about a day longer than originally quoted, Excel kept us informed of issues encountered during installation and their impact on the schedule. Leo, the person who scheduled the install crews, was very responsive and accommodating in finding days that worked with our schedule so someone could be home while the work was going on. Product: The Thermal windows we purchased (mostly double hung) are working great and we immediately saw an impact on our electricity bill since we no longer have the 20+ year-old drafty windows that were original to the house. The new windows are easy to move up and down and we like the additional features such as the night locks, screen locks and InvisiScreen. We went with a more contemporary window grid instead of the traditional colonial grid on the windows we replaced, and Excel helped us visualize the windows before ordering them by preparing a mock up of a couple of the windows to make sure we were comfortable with how they looked. We really like how they turned out. We had some issues with the sliding glass doors we purchased in that one of the doors was found to be bowed after installation (factory defect) and had to be replaced. The screen doors had to be adjusted a couple of times so they locked properly. More of a nuisance than anything, and Excel quickly acknowledged there was an issue and did what they could to resolve it as soon as possible. Customer Service: Throughout the process with Excel Windows, we found them to be very professional and responsive to requests and communications from us. Even after the windows and doors were installed and the check was cashed, they called to check up on things and quickly sent someone out if tweaks to anything were needed. As we entered into our first window replacement adventure, customer service and communication was the most important aspect of the project to us, outside of installing quality windows that would last for many years with minimal damage to the surrounding trim. Excel Windows met our lofty expectations in this area, and we would definitely call on them in the future for any window/door needs. We highly recommend them to anyone looking to take on a window and door replacement project, whether big or small, as they did a great job with our fairly large project."

"Excel also did all replacement Windows and doors excellent workmanship on woodwork and trim and install. Tops"

"I had the windows (a total of 8) on my second floor replaced, as well as one rear door. The whole window installation only took them a couple hours. Great looking windows. Profesional and left my home very clean. Great quality windows. Highly recommend Power Home Remodeling!"

"They found some rotten wood. Repaired it all for same price . Really nice guys did the work. Jeffo, mike, John , cook. Thanks!"

"The sales rep Tim was very professional and patient with me. Throughout the sales process he listened to all my concerns and explained the process from beginning to end. I know that I would have problems with wood replacement and tim made sure to make note of that. During the install there was a miscommunication with the crew and that lead to inadequate wood repair in the beginning. At this point I called the project manager Walter and explained the situation to him. Shortly after Walter came to my house with the field manager Mike and they both did a more thorough inspection of the wood repair and we came to the solution that best fit my home. After the wood repair incident everything went very smoothly. The crew worked very hard and did beautiful work after they took care of the newly installed wood. Overall the experience good. There was a problem but the way the company responded was great and I was very happy with the final outcome of the project."

"We have once again reached out to Joe Kim at J & K Home Improvements when we had a new project planned. We were completely satisfied when we replaced our siding and roof with Joe. Now Joe and his professional crew have replaced all our windows . There are never surprises or additions from when the job is quoted. Once again we are totally satisfied and delighted with their work!! It has been a stress free experience each and every time."