Get matched with top heating cable for roof installers in Pleasant Hill, MO

"We’ve had Rock Creek Roofing & Construction complete several home projects for us. We continue to use them due to the quality of their work and superior customer service provided by the owner, Charlie. I highly recommend using Rock Creek for your next home project."

"Easton Roofing had a fair price, and did excellent work. Their estimator was top-notch, and very knowledgeable. He informed us that we had undersized gutters (which caused a number of problems) in one location of our house and recommended a course of action to resolve the issue. Their installation crew was fast and courteous. I highly recommend their services to anyone."

"We had an great experience with DTS Family Plumbing Services. I had an appointment. with a “Large local KC HVAC Company”, to replace our 20-year-old water heater. Then we saw an ad on Angie’s list for the same water heater and install for ½ the price from DTS. I called DTS and spoke with the owner, Anthony Morales, and right off the bat he was extremely personable and took the time to explain the honest process on cost on this type of work. We decided to go with DTS instead for the replacement. Anthony scheduled us in the very next day and arrived along with Tony right on time. They again were very professional in covering the work they were going to do. Within in 1 hour, Anthony and Tony had the new water heater installed, and the old one removed. Having such a great interaction and experience with Anthony and DTS, we are now planning to use them to remodel our bathroom’s at the new house we just purchased. I would strongly recommend DTS Family Plumbing Services for any plumbing or bath remodeling needs moving forward!!!"

"Joe was great to work with.  He didn't pressure and didn't try to over sell.  Joe had some very good ideas on the design and color.  He has a great crew and the house looks wonderful.  I got four estimates and Joe's was by far the lowest.  Family members liked the job they did so much they called to have Custom Windows and Siding do some work for them.
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"Quote was easy to receive and gave insight into what the job would be and how it would be done. I appreciated the financing options and thought the craftsmanship was good for the value. The installation crew was quick with the install and cleaned up the job site promptly, would recommend!"

"In mid-May, I had a salesperson come to my home to get a quote on the repair of siding around different parts of my home, as well as a couple windows to be replaced. This went fine and was quoted a certain amount with 1) the understanding that I would be told if they found more bad siding to let me know and 2) to use my paint so it would match. I paid my 10% and was
told it would be about 6 weeks before they would get to my home.  I purchased about $100 dollars of the exact paint color for the workers once the time came.
I had contacted the company in June to let them know that we would be out for about 2 weeks in July on vacation and told them the date ranges. A week before we left on vacation, I contacted them again to let them know and was told they would let the job supervisor know.
The day I left for vacation, I was notified that they were at my home and ready to begin work. I told them that this wouldn?t be possible until I returned.
Forward to mid-August. Again I had workers show up unannounced at our home to begin work. I was fine with it, but would have
preferred an alert a few days prior.
Monday, the first day of work, the workers fixed the siding on one part of the home.
Day two, it rained and no one had shown up at all.
Day three, old windows pulled and replaced, more siding repaired/replaced. In the evening of day three, I noticed soft siding on the one side that should have been replaced. Additionally, I had some trim inside my home broken during the replacement of the old windows. I left a message with company with my concerns.
On day four, a supervisor came by my home in the evening, looked at the windows (which were very loose on the inside), the trim, and the siding. He said the trim and windows would be fixed and threw out a price for the additional siding. I was more than happy to have the additional siding fixed and was fine with the quoted cost. I was told people would be at my home
Friday and Saturday to get the job finished.
On day five, a single worker had shown up to replace the soft panels on the side of my home and dress the front windows.  After he left, I noticed the window trim outside looked terrible, dented and stained.
Day six, Saturday, no one had shown in the morning. I received a call from another person later that morning. He told me he would be coming by to check out the windows later in the afternoon. He did show at the scheduled time, checked out the windows and looked dissatisfied with the work that was done. He adjusted the windows and they were finally working like they
should. They seem to be great windows. He looked at the trim outside around the windows and said it didn?t look good and was going to have someone fix it the next week.
On Monday, day seven, the painters had shown up at my home around 2:30. They caulked, painted, and fixed the trim around the windows. I noticed later that evening that the paint I provided them was not used at all. They had taken a chip of my old paint and had it matched. They proceeded to paint with that color. It was slightly off and very noticeable. I told them in a phone call that evening that it was the wrong paint, even though my wife had pointed out the paint to the painters when they arrived. Instead of going by what the contract had stated and what they had been told two times verbally, they still painted it incorrectly. They promised to paint it again but use my paint.
On Tuesday, day eight, they had painted the outside with the correct paint and fixed the trim in my home. At this point, I was told someone would show on Wednesday around 5:30 to collect, which I was fine with.
No one came by on Wednesday at all.
On Thursday, I was finally contacted. I paid the gentleman that arrived at my home and let him know what I ran into during this job. It was primarily communication that was my biggest issue. No one seemed to know what others were doing and some of the worker skills weren?t as good as what I would have expected.  He discounted my total a bit and was on his way. He didn?t disagree with me but it seemed like he may be going through this type of scenario more often than he wanted to.
A couple days later, I went to paint a big on one of the rooms where trim was replaced. The trim was not installed as well as I would have expected and had a few broken parts that I wouldn?t have caught had I not been on a ladder. I repaired them myself and proceeded with the painting.
Overall, I don?t think I could go with this company again based upon my experience. It?s a bit stressful when something that could have taken 3 to 3 ½ days is extended to a little more than a week. I think this company has good intentions, but the project management is the biggest weakness. The communication between the salesman, the company, the supervisors,
the workers, and the customer is a mess. I felt like I had to manage this project myself, and it?s sad to have to
locate the issues and point them out when a good job foreman/supervisor could show up and make certain the job is being done right.  
My recommendation to this company is to improve communication, supervise the workers, inspect the job, and find a better skilled person to install the windows than the guy that did mine.
 


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"Really well. He probably done 15 roofs for me. Always on time and responsive."

"We thought it was a major problem but Tony fixed the issue for a reasonable cost. Other bids were out of sight. We did not need the work other contractors suggested."

"Very happy with the job and the process. Dan Ryan spent a good deal of time planning how to deal with some odd features with our roof and was more thorough than the other companies in the planning stage. He worked quickly with the insurance adjuster three times. His crew was punctual and professional and kept the site clean. No surprises except some bad decking which Dan worked with the adjuster to cover. The whole job was completed in 12 hours. I would use them again.

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"I had gutter failure from huge storm in KC area last weekend, which caused water to pool in front of a basement window well and led to my basement flooding. I tried calling many other gutter companies, but they all were 2-3 weeks or 2-3 months booked out. the owner of 5 Star construction came out to give a bid, and immediately said that he would take one of is crews off another project to immediately address put up the new gutters so as to avoid further flooding into my basement. He said my situation was way more urgent than his other customers. He had a crew out the very next day to put up the new 6" gutters with splash guards, and addressing some of the other minor siding repairs."