Get matched with top wood flooring refinish pros in Plymouth, MI

"We hired Functional Floors to refinish the hardwood floors in our new home and install new wood in areas where there was none. Unfortunately, what should have been a straightforward project turned into a very disappointing experience involving poor communication, questionable decisions made during the work and a finished product that required multiple attempts to fix. Throughout the project, decisions were made by the crew without asking us how we wanted things handled. Those decisions resulted in visible filler, patched areas, and other issues in our newly refinished floors that required them to come back out and attempt repairs. For a project of this size and cost, we expected much better attention to detail and communication. When we raised concerns, the crew lead who originally did the work was confrontational and not helpful in resolving the situation. Another lead eventually came out to review the issues, but by that point there was only so much that could realistically be don"

"Footprints had a very good group of subcontractors do my job. They were meticulous, prompt, courteous, and efficient. Customer service was excellent too (scheduling, phone calls, texts, etc). The floor looks gorgeous"

"Fantastic experience! Great communication from start to finish. Best of all, our floors look perfect! Such a great job! Highly recommend! "

"Awesome job! Guys were great and friendly."

"They contracted our business to another company which did unsatisfactory work. Before applying sealer they did not sweep floors so we have particles, lint, etc under the sealer that can not be swept up. Floor has areas that feel like sandpaper also. They need to be careful who they send work to."

"Terrible job, He did not take the shoe molding off and splashed polyurethane and stained all over the moldings which took us 10 hours to stand and repaint. He left swirl marks and high and low marks on the floor and the corners are tuned up and did not get the stained all the way to the moldings. The day that he stained our floors he left the large container of stain wide open in our living room . Left all the trash on the job."

"Great representatives with sales team, shout out Brandon. Found a price range and product that stayed in budget. Installation team was efficient and friendly. Would recommend to others."

"I wasn't sure if I needed to get new hard wood floors or not. Jeremy told me I didn't need to purchase new and he could refinish them to look like brand new. I wanted a darker color and Gorno Floor follow through with their promise. Thank you Jeremy for the suggestion and the beautiful job. K.Ferraro"

"The flooring company did such a wonderful job in the Vinyl sheet in my basement. I tried to hire Home Depo they say they don?t do vinyl sheet. Seems look great. They are very professional. They came on time. They did a super job."

"I had a great experience with this company. My hardwood floors were original and in bad shape.. I didnâ t think they could ever look so good!!!! Super accommodating 10/10 for service."