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"Repairman was prompt, courteous, and quick. He installed the replacement garbage disposal, checked the adjourning line, and answered my questions."

"Even though it meant that he would be paid over a thousand dollar less money he came up with an atypical solution to our problem. Unfortunately, after consulting with an electrician, our house did not have the capacity to run his out of the box solution to our problem. We ended up having to do the repair in the normal way and installed a new pipe, which he did in a top-notch way. We liked him very much and feel very confident in recommending him to others."

"Steve and his team were amazing. I cannot recommend them enough. From the initial evaluation, Steve was honest about my system. He quickly identified those portions of the system that were functioning and not functioning. Steve and the team check the functioning aspects of the system to ensure they were functioning, would last and not require replacement. I NEVER felt like I was being up-sold or taken advantage. I cannot recommend Steve and the team at Filtration Direct enough for any issue you maybe having with your water. His team is honest, respectable and very professional. Not to mention the work they did was top notch. Thank You"

"Very happy with the service. Extremely knowledgeable crew, explained what they were doing in detail. It's been a few months and couldn't be happier. They removed our tank water heater and replaced it with a tankless outside. No other vendor told me they could put the water heater outside. A HUGE space saver."

"Excellent experience with West End. I needed to replace the Water Heater on a house that we just purchased. I called 4 different companies listed in Angie’s List and West End provided the most competitive price ($825 for a 40 gal Rheem) but also the best experience when talking to their appointments person (thanks Alana). The Plummer they sent (thanks Mike) is a nice person, and he arrived on time as per our appointment time. When I initially called them I asked for a 40 gallons heater, but upon initial inspection Mike informed that I had made a mistake, because the current unit was actually 50 gal (it was a very old unit so it was difficult to see the specs). Mike told me not to worry as that was a common mistake, and he said that he would need to go back to their office to exchange the 40 gal unit that he had brought for a 50 gal, so he proceeded to remove the old unit and he took it with him already to dispose it. Mike came back 30 mins later with the new 50 gal unit and immediately proceeded to install it. All connections and pipes cleanly setup, heater installed on a new pan without me asking, and the only thing that Mike suggested to replace was the main supply valve to the heater because the old one was extremely beat up. Once everything was completed and tested Mike provided the invoice... due to the situation of the mistake I made about the gallons capacity of the heater I thought that they were going to charge me additional, for the double trip and the fact that a 50 gal is more expensive that a 40 gal. I was pleasantly surprised that they honored the original $825 quote that they had giving me for the 40 gal, and only made the additional charge of replacing the main water supply valve of the heater ($100). They definitely won my future business, as I will not hesitate to call them again for other plumbing jobs that I’m sure we’ll need on this house."

"Faucet and garbage disposal Were replaced with John very nice and explained everything he was doing. Was very nice and service was good and fast . Would highly recommend him...."

"The plumber was professional. He was on time. The installation looks great. I definitely would recommend them."

"They came to check our blocked drains within 1.5 hours on a Saturday. They found the problem and cleared it. We were given a choice to continue with the cast iron pipes which could easily become clogged again or they could install PVC pipes from the house to the sidewalk today. They were professional, gave us a quote, and finished the job and cleaned up."

"George was really great. He figured everything out and went to Home Depot to get what I needed. He was at my house for about 8 hours and the price was very fair. Some of the items were Holes in the wall. Broken mirrored accordion door. Patched and painted some of my outside patio Fixed a light fixture in the bathroom Installed a steel bar in my bathroom Fixed under sink pipes"

"Great service.  Came at time he said he would and explained the problem and how he'd go about fixing it.  He immediately went about the sewer cleaning.  He was professional, reasonably priced, and even took the time to make a few additional plumbing repairs as well as answering my questions about some future repairs I'd like to make in the same bathroom.  I highly recommend him.
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