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"Working with this company was a nightmare. I will stick to the worst parts, to save myself some time and energy on this reviews which I feel I must leave, in hopes that I save someone else from having to deal with them. The second the contract was signed, they hung us out to dry. The schedule went 7x the quoted time, and we had no support from anyone at 2FL. We were told they would be finished in one week, but this job took over 7 weeks. There was no outside reason for the job being delay no material availability problems, etc. The crew just showed up around noon everyday and left around 3 pm (or sometimes did not show up at all). We had to push back multiple other jobs to account for 2FLs delays. Some jobs we could not push back, and the other crews had to come in and work around 2FLâ s constant worksite mess. Tools were everywhere, insulation and sawdust were left to sit on the floor for weeks at a time, and open cans of stain and half-used caulk tubes were strewn about until the very last day. After informing 2FL of our issues, the owner (Terry) fired the two people working on our job. I found this out because one of the crew texted me to say and your email to my boss just got us fired Terry told us he would have a new crew on our job that could finish the job in 2 days, and assured us that he would d take care of us. Then the Friday before work was to start again, the original crew texted me to say and All of the other crews are slammed, so unless you wanna wait, you are stuck with me. Cya Monday and We tried to call the owner about this, and he never called us back. Instead, the crew called us again and said and Terry told me to call you and We were not pleased with how this was handled, but we thought it would all be over soon, so we swallowed it and moved on. Weeks later, we were still having problems. This time, with schedule and work quality. We called the project manager and insisted that he come see the work, and he came over. He agreed that things were not great, and told the crew to fix the crooked window and sloppy trim work. We were fine with this solution, but the work kept dragging out, and the crew kept telling us "It will absolutely be done today and After more than a week of excuses, the work was still not done, and we were up against a hard deadline with our flooring install starting. I called the project manager again, and he had an admin assistant call me back instead. They told me the would get me taken care of, but I never heard back from anyone again. No one came to do a final walkthrough of the work, or even call to check on things. The first call we got after all of this was just another call requesting final payment. When the job was finally complete, the crew left the place a mess, and with incomplete work everywhere. We had to scrape up the junk all over the floors ourselves, and then hire another crew to come fix the interior drywall and exterior siding work that was left incomplete by 2FL. In short, I am so glad this experience with 2FL is over, and I would not advise anyone to work with them, for any reason."

"They are very knowledgeable and did a great job."

"AMPRO Builders LLC. has a total disregard for the customer and very shoddy work. I had hired them initially for roofing and it took the owner a full year to address and fix the fact that his employees put my skylights on backwards when they reroofed my home. I had to write a POOR review for the owner Robert Chatham to even pay attention to my calls to his rep. which went unanswered for the entire time . I had the siding of the home also replaced during this period by the same AmPro and they job was performed while I was at work (They put hardy plank on without it even being sealed). I came home and found that when the siding was replaced, it was replaced so that there is a gap that needs to be fixed as this will allow the elements and mold to start on the inside of the siding. When They skylights were fixed I was told that AmPro would take care of the siding replacement failure . The failure was found by the painter when he saw the large gap at the bottom of wall where it should snug up to the cedar lap, but the builder put the siding on top of the first plank leaving a large gap opening on lower side at front end of my home. Robert Chatham showed up at my home and actually saw the shoddy work on the south side and front corner of my home and said he was the boss and would have it fixed. Then I heard nothing. I called Robert Chatham (Owner) and asked when the siding would be corrected as the winter (last year) was coming and he said he would do it when the weather was better and dry. This was last year (2023) the roof was put on a year before that and when they finally fixed the botched skylights and put them in correctly they had to scrape them as they had moss growing on them. WELL It's been DRY for a long time this summer and The Guy has answered one call and sent me to Voice mail after that without a return call or time frame to fix AmPro's botched siding repair. I will also send this to the BBB as I am done waiting. I do not recommend this Guy or his company ! AMPRO BUILDERS LLC.- Robert Chatham GM"

"I recently had two windows replaced by Lake Washington Windows & Doors and I couldn’t be happier with the entire experience. After reaching out to several different companies, I ultimately chose Lake Washington because of their professionalism, clear communication, and attention to detail—and I’m so glad I did! From the start, Ireland, my sales rep, was incredibly helpful and patient as I asked what felt like 101 questions. She never rushed me and always made sure I felt confident and informed about my options. Her professionalism and friendly approach made a great first impression that carried through the entire project. Jeff, the project coordinator, kept me in the loop every step of the way and made the process smooth and stress-free. I really appreciated the regular updates and how easy it was to communicate with him. And a huge shout out to the installers, Chris D and David B, for their outstanding work. Not only was their craftsmanship top-notch."

"How did it go? Excellent! Jamie, the owner, was quick to respond to any and all inquires. Easy to reach, easy to get a hold of, both by e-mail and text. His team chief, Bob, clearly had years of experience! They were scheduled for 9 am and at 9 am, I looked outside to see the truck parked outside! Bob's experience came in handy when there were issues getting my sliding glass door into place, due to my residence being roughly 50 years old; which still had the the original, single pane, metal frame windows & slider door. If there were any issues with the same old type of windows which were replaced, I didn't know it because everything went so smoothly. Bob knew exactly how to quickly fix any issues, and his entire crew ran like a well oiled machine. The crew were extremely efficient. plus they went above and beyond; making sure the window glass and frames were cleaned and they vacuumed up the little bits of debris created when taking out the old metal framed windows and they took the old windows/door with them when they left for safe disposal. All the while never complaining about the pouring down rain! I would highly recommend this company, in short, for the excellent install , clean up and very fair pricing."