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"Rick was very responsive at first and eager to get started on my bathroom remodel job for one of my apartments. He is commended for having to respond to quote request fast. I decided to give him a chance to do a good job before handing a bigger jobs for my other properties. Before the work started, I emphasized that the dust control and cleanup was very, very important to me. The job involved lots of demolition work inside the apartment - naturally, there will be lots of dust. The apartment is currently occupied and has lots of furniture, computers and audio equipment that I wanted to protect. I thought he and his workers were communicated this request. I even offered the use of dust control fan and Zip Wall to isolate the work area but he said he will be fine without them. Once the job started, I was away for one week to take care of my family. When I returned, I discovered that the door to the adjacent room was left open. That is my office with all the equipment and important papers. They left their construction material and equipment in this room. I was horrified that there are fine dust everywhere - on my printer, computer peripherals, furniture. I brought this issue up with Rick. Nothing happened. The worst part was that the job was declared done and I paid the service in full - They never returned to clean up and pickup the equipment. After almost a whole month, the supply and equipment is still there. I had to spend extra time cleaning up after their mess. Very unprofessional. Lessons learned. Do not pay the balance until all the cleaning is done and all the equipment removed. I expect the clean up and dust control to be a part of the job. I also repeatedly asked or professionally prepared invoices with vendor name and address, job details and the most important of all, the invoice number - all of these essential information is important to keep track of expenses for my projects. The SMS texts message and e-mail messages were not appropriate for this purpose. I explained to Rick that my CPA requires them many times. I even sent him a sample invoice and quote in Microsoft Word template - he never understood what I was asking. He is a nice guy, but not a good project manager or competent business person. The work was done, however, the work quality is fair to good - I had to go back and correct some sloppy work. Lacking attention to details and follow up bothered me. The biggest issues is the lack of clean up and keeping the worksite cleans so he and his crew gets an F. I do not think I will be hiring his company in my future projects."

"Honest hard-working contractors. Quality of work was awesome. Work was done professionally on time and on budget. Would recommend to anyone."

"Great customer service."

"Victor did a very professional job. He renovated our kitchen and basement. He did a great job managing the projects. He kept us informed of the schedule and who was coming to the house to do the work. He showed creativity and flexibility in the design and execution and was overall a pleasure to work with. We would use Victor again for future projects. "

"I recommend this wonderful company without any hesitation. I first contacted Wood Trades LLC seeking a deck quote in September 2024, and John and Karin came out the very next day. From day one, John and Karin provided impeccable service. I cannot say enough wonderful things about their communication, transparency, honestly, and reliability. All current insurance/contractor licenses were provided up front, and any change in cost was documented through clear contracts. In addition, they patiently navigated me through a difficult permitting process from start to finish. Once the work was started, I had a gorgeous new deck in just over one week. I cannot thank this company enough for gaining, and more importantly, maintaining my trust through this project. I certainly look forward to working with Wood Trades again, and highly recommend their services to anyone seeking high quality results from a wonderful company. Exceeded expectations!"

"The kitchen was done exactly as we planned with excellent advice from Claudio and his knowledgeable team… always on time and efficient. We highly recommend them! MD"

"Exceptional Brian did many extra and the job was completed fantastic. I am proud of the choice to hire. Our basement and kitchens are next. Pay the price. It will be $s well spent!"

"Great rapore with his coustomers, very helpful."

"Truly one of the best experiences we have ever had with home handyman services. Scott came by and scoped out the job expertly and listening carefully to our needs. He is amazingly knowledgeable and offered wonderful suggestions about our overall needs as well as the specific job we contacted him about. His colleague, Matt, followed up and actually did the work. He is a remarkable technician, understanding exactly what we needed (in this case cabinet remodeling and replacement) and followed up ensuring that the work was precise and not only met our requirements but also ended up looing better than we had expected. He is meticulous in his work, but also highly sensitive to ensuring that everything he does leaves the area cleaner than when he began. He gave us excellent suggestions on other work we were exploring. Scott and Matt are really wonderful people. I followed up with Scott with questions, and he said we are his customer now -- feels like being part of his family!"

"PLM Home Improvement gave my home a complete update and refresh that was much needed! Pete was amazing to work with. He took the time to listen and communicate with me to bring the long-time vision of my new kitchen to life. Pete was willing to provide suggestions to ensure that I would be satisfied with the end results. He was also readily available and easy to get in contact with if I had any questions or concerns. Pete and his team truly took pride in their work and paid close attention to detail. I couldn’t be more thrilled with the results of my flooring and kitchen remodel and look forward to having PLM Home Improvement return to my home for my next project!"