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"We write this review as a sigh of relief now that our renovation project with River View is finally complete. The quality of the final work is excellent, and the construction crew, architect, and county inspector were all great to work with. The original crew we worked with, led by Edwin, were so hardworking, friendly, thorough, and fast. That's what really pushed us from 2 to 3 stars. However, the process getting here was frustrating and unnecessarily chaotic. Timeline & Communication Issues: Initial promise: We were clear that the renovation had to allow us to live in our home during construction and be completed before Christmas. Early communication: Our original project manager, Cris, was personable, and early communication seemed fine, if a bit informal and sometimes inappropriately personal. Major miscommunication: Near the holidays, we discovered that the plans submitted included cutting into the roof — something we explicitly said we didn’t want. This contradicted verbal assurances and caused major last-minute changes. Project Management Failures: Poor planning and oversight: Cris and the architect’s plan didn’t align with the construction work. We had to get involved directly with the county to fix errors. Paperwork errors: Incorrect submissions to the county added delays and confusion, which we had to monitor ourselves. Last-minute scramble: We were cleaning up dust on Christmas Eve due to these planning failures. Personnel Turnover & Lack of Handoff: Cris leaves the company: No proper handover to James, the new PM, who was unfamiliar with our project. Crew replaced: The original crew, who were great, were gone; new crew had no context or direction. James leaves: Another handoff with no context — the third PM had no idea about our project or its outstanding items. Escalation mishandled: When we raised our concerns with Kyle, the CEO, the response felt dismissive, with no accountability for the previous missteps. In summary, it's a beautiful end result... but we’re glad it’s over. The process left us frustrated, confused, and frankly, exhausted."

"The person they sent did an excellent job repairing my drywall in the garage and was very accommodating with my minor request for a thorough wall clean-up."

"Very professional and very high quality."

"Work went really well. They performed an exceptional work. Since the beginning of our business meets, they provided me with a clear ideas, proposal that would adjusted to my budget. Work was done in time, and all the staff members of the company were very responsible and respectful . I am very happy and satisfied with the outcome of the project. My kitchen looks great and is very functional. I will recommend the service of this company to my friends and family."

"I wish I could give ten stars. Came home from Christmas to a literal waterfall in my house. Steven and his crew were absolutely the best team I could have asked for. Understanding, communicative, empathetic and on top of all that, the quality of their work is EXCELLENT. My entire first floor was taken down to studs and rebuilt and it's better than it was before the disaster."

"We just had the original kitchen in our 1968 house gutted and renewed by Vienna Prime Custom Kitchen & Bath (Prime Custom). BLUF: We highly recommend you consider them in your due diligence efforts to find a reliable & quality K&B contractor. Good internet reviews were a significant factor in selecting potential bidders for the refurbishment of our kitchen and two full bathrooms; that’s why we are submitting this robust positive feedback. In fact we are putting our money where our mouth is by awarding the refurbishment of our two main bathrooms to Prime Custom. These two combined projects are more costly than the kitchen was. Our procurement strategy was to hold back the bathrooms until they proved themselves with the kitchen. They came through in spades. Our kitchen journey from planning, contracting, detailed design, execution and final delivery was by no means a cakewalk but Prime Custom was an outstanding partner and delivered a quality product. We trust them! Believe me, we were a bigger “PitA” than any customer under the sun but Prime Custom Prime was collectively patient, understanding, informative and most importantly tolerant of their sometimes-antsy interior design challenged clueless customer. Their team, including an involved owner, consisted of Filiz the designer (PC Vienna), Nick the PM (PC Arlington), and several company employed skilled tradesmen in all disciplines, including the après project cleaning crew that were “the Best”. Even with a professional and organized contractor team doing quality work, the vagaries of ripping out and replacing a kitchen is a taxing psychological rollercoaster. Despite a detailed Statement of Work (SoW), there were lots of moving parts with so many big and small decisions throughout the project. Prime Custom did a masterful job “herding cats”. The project was 95% complete in three weeks and we were able to reclaim our new beautifulyl retooled kitchen by the middle of the fourth week. We did our homework. We developed three pages of bulletized line items, one for each room in our SoW. After interviewing a dozen K&B contractors including onsite visits and receiving half a dozen bids on our very comprehensive SoW, we culled the list down to three potential providers. Prime Custom matched the low bid for the kitchen with one contractor and the two bathrooms of another. We decided to go with Prime Custom with the hope of their doing all three rooms after they proved their worth on the kitchen. Our strategy has worked so far. We will update our review after Prime Custom completes the two bathrooms. It pays to be anal in working on home improvement project contracting, no matter how painful."

"Excellent work. Very happy with the results."

"Omar and his team did an outstanding job painting my home. They were consistently professional and courteous, always arriving on time and communicating clearly throughout the project. The work was completed efficiently and with great attention to detail, leaving everything clean and beautifully finished. On top of that, their pricing was fair and transparent. I highly recomment Omar General Contracting for anyone looking for quality painting services. "

"Jeff and his team (Deanna, Jake, Javier, and Rolando) did an excellent job from start to finish. They worked with us and explained every step of the process, helping us with design decisions and selections. The end product, our new kitchen, is of the highest quality. They made the process very easy and quickly closed out our punch list. We're very excited to have our new, updated kitchen and I would very much recommend WaterStone for future work."

"This was our second time using Diaz for our painting and home renovations. Once again he and his team did an amazing job. For this job, we had Diaz paint our hallway and master, redo our stairs and stair railing, re-finish and stain the hardwood floors, remove old baseboard heaters, and do a complete renovation of our upstairs bathroom (new paint, new floors, new vanity, new toilet, new lighting, new exhaust fan, etc.). He also helped haul out old furniture, removed an old (non-functional) oil gas tank from the basement, and replaced a broken storm door. One of the great things about working with Diaz is that the answer is always yes. His team is more than just painters - he has skilled craftsmen, workers with expertise in plumbing and electric, and everything else. There is no need to deal with anyone else. If you need something done in (or around) your house Diaz either can do it or has a guy. After contacting Diaz, he came right out for a free estimate. He listened carefully to what we wanted but also made a number of important suggestions to improve the results. Each day his team was hard at work - they were trustworthy and courteous, and cleaned up perfectly each day. Diaz goes the extra mile to make things convenient - including hauling away trash/junk, recommending a local showroom, and picking up materials that we had ordered for the job. As with any major project, there were a few bumps in the road. But Diaz worked through the curveballs with good communication. They finished on-time and on budget, and the results were perfect. If you’re looking for versatility, reliability, attention to detail, and overall excellence, then Diaz is your man ."