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"Although we contracted and made an initial payment (1/3) on February 27, by mutual agreement the work began on 13 April 2015 to allow the work-site to dry out from the winter weather.  The contractor made incredible progress in the first two weeks demolishing the old deck & garage porch, pouring footers, raising the frame & putting on the roof.  The first crew was very hard working, here early in the morning, & leaving late in the afternoon (after cleaning up the area each day).  When rain was in the forecast, the crew would ask if they could make up the day on Saturday, which they did.  Everything we saw in the first 2 weeks was consistent with our previous great experience with Fox Creek 2 years earlier when they replaced all our siding, windows & doors. The only problem at that point was that a plain black roof (25 yr) was put on instead of the architectural roof (lifetime warranty) we asked for.  The contractor acknowledged the error and offered to replace the roof at no additional cost.  We had originally only contracted for 2 skylights so we asked if he'd install 2 more at no cost versus replacing the roof and he agreed.  We were told that everything was on schedule to complete the rest of the job in 2 weeks.  We made the second (of 3) payment on April 29 which was when the excavation work below the porch/deck was supposed to begin.  No one showed up to start this work for several days and when they did (it was a different crew from the first), they typically showed up around mid-morning and were gone by mid-afternoon.  We had beautiful weather during this period in which very little work got done.  The contractor claimed they were having trouble getting the supplier to deliver sand and crushed rock.  Since we're located in St. Mary's County which is a bit of a distance from the contractor's home base in Crownsville near Annapolis, they decided to use "local" suppliers & subcontractors (electricians) rather than those they normally use.  We found out later that the sand & gravel supplier was located in Brandywine about 40 miles from here (there are plenty of suppliers right here in the county).  When the sand & gravel finally showed up at 10:00 am one morning about the same time the crew arrived, the crew directed them to the spot they wanted it dumped and then everyone left shortly after that without doing anything.  We knew by then that the job wasn't going to be completed anywhere near the 3 & 1/2 week total time advertised.  The predictable springtime heavy rains started and we were delayed even more.  The week of May 11 was the first week we could see some progress each day.  The end product was beautiful.  A paver retaining wall was put in all around the perimeter below the deck/porch and in between the concrete slab under the porch and the pavered patio area below the deck.  

We couldn't understand why the remaining work on the porch above couldn't go on while the below work was going on.  Wiring had to be put in, and also all the finish work (soffets, gutters, trim work, ceiling made of soffet rolls - looks very nice).  Most of the holdup turned out to be waiting for the "local" electrician to show up.  The electrician (Goudie) wasn't really all that local but was from Waldorf 35 miles up the road.  Our contractor had to threaten, cajole and/or beg Goudie to show up and install wiring so that the finishing work could be done on the porch.  We begged our contractor to get another licensed electrician (there are plenty of good ones right here in the county that we've done business with).  Anyway, once the electrician showed up we had to get them back several more times because they'd forget to do something we'd asked for or they didn't have a part and we'd end up in the same waiting game.  They did end up getting shamed into sending an electrician on Sunday of Memorial Day weekend to put in 2 ceiling outlets they''d forgotten to put in, but we still didn't have any fans or lights to enjoy that weekend, by which time our contractor assured we'd be enjoying the porch.  You don't EVER want to do business with Goudie Electrical.  

To make a long story short, after a lot of nagging to get a lot of loose ends tied up, the work was finally finished and inspected the Thursday (the day) before this past 4th of July weekend.  The porch & deck are absolutely beautiful (we'll attach pictures if we can figure out how to do it - they will speak for themselves).  We got some extras that we asked for like 7" wide Azek boards along the tops of the vinyl railings inside the porch to serve as a counter top for setting drinks or small plates of food or snacks, which we've had a lot of nice compliments about.  They're the perfect height for pulling a barstool up to.  One of the things we didn't get that we expected was a decent landing area at the bottom of our deck stairs.  The crew threw grass seed and straw there.  When we asked about getting some sort of solid landing, they shoveled out the area and threw some leftover crushed rock on it and tamped it down.  When we asked if they were going to finish it (we told them they could use some of the many wall pavers that were left over) they said the wall pavers would require digging too deep. We offered to pick up (and did) some square flat stepping stones from Lowe's which we left for them.  One of the younger fellas who was there one day to meet with the inspector and had no tools just laid the stones down, stomped them down with his feet and let it go at that.  The area was not level and a downpour that evening directed a steady flow of water from the stones across our concrete slab.  We didn't bother asking again, just tore it up last weekend, leveled and tamped it down properly and reinstalled the stepping stones ourselves.

Our sense through this whole experience was that there was nobody in charge.  Besides the first crew that started the project and came later on one day to install all the soffets and gutters, it appeared to be young fellas without any on-site direction or supervision.  They did a lot of good work but there was a lot of unfinished work that we had to call our contractor up to get fixed.  If we lived closer to Annapolis or the DC metro area, this would probably have been a much better experience.  They do good work at a fair price and the owners are very honest people and have the best of intentions.  But they appear to be ill-equipped to do business in St. Mary's, southern Charles or Calvert counties or other more distant locations.  I did mention to the owner that if he wanted to do more business here he needed to do more to establish relationships with truly local suppliers and subcontractors.  Communications also need to be improved all around - with the crews, between the partners, with suppliers, subs and us, the customers.  We had the sense that the crews didn't really enjoy coming here and that we were kind of at the bottom of Fox Creek's list of priorities due to our distance from their home base.  As much as we love the final product and will enjoy it and show it off for a lifetime, we couldn't go through the aggravation again.  We would encourage folks from the Annapolis and metro DC areas who are considering a project like this (or folks who aren't in any kind of a hurry to get a project like this completed in a reasonable amount of time) to give Fox Creek serious consideration.  

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"This outfit is first class from start to finish! The company rep, Jon, came out and spent about 2 hours going over the product choices and installation. Gave me a quote (check around, you won't do better) and even arranged financing. The roofing materials were delivered promptly. The pros came out and installed the roof in one day. It looks great! They also thoroughly cleaned up the property. I am very impressed with the product and the installation. I would recommend Modern Renovations to anyone looking to replace or repair a roof. The bottom line is - they are a first class operation that rocks!"

"Our review is based on the purchase (part 1) for replacing siding for both side of our home. Jacob L. was very professional, on time, and honest. He knows what he is selling. We learned a lot about our home during his presentation. Before we bought our home we paid for a professional home inspection. We thought our house inspector was very good but he did miss something---the siding on the sides of our home was installed extremely bad. Jacob pointed out so much that we just didn't know and should have be caught during our home inpection. Thanks Jacob!!"

"This is a family owned business and they offer a fair price for good quality products and very professional installation crews. I had all my doors and windows replaced. It was a big job. I highly recommend Star Home Improvements and I can't say enough good things about them."

"This work was done under warranty related to a major project R&M did in 2010.  The major hale storm in the summer of 2010 badly damaged our roof and aluminum siding.  R&M was selected to replace the roof and the siding.  The total job was in excess of $25,000; fortunately it was covered by our insurance policy.
We were very pleased by the earlier work. So, for this work I called R&M thinking we would be paying for a small project.  Kyle Hoffman, president and owner of Roofing & More, came and personally inspected the damage.  He made a video of the damage and described what needed to be done.  The video was then sent to the office via the Internet and a request was made for a technician to come as soon as one was available.  While sitting in our kitchen Kyle checked the office records via phone .  He then told us that the work was under warranty from the initial job and that there would be no cost to us.
The technician came in less than an hour, he knew exactly what to do, and he did it quickly.  He was professional and polite.
My wife and could not have been more pleased. This was exceptional service!
Roofing & More, Inc. gets an A+ in my book.
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"Home Genius Exteriors did an awesome job replacing our roof and installing gutters. Brady Phillips was our primary contact and was superb in explaining the process. This company went to work right away. Our job was complete in less than two weeks. We couldnâ  t be happier. Vicky"

"“I strongly recommend JW Home Improvement for all home repair and renovation needs. Over the past few weeks we have had various projects completed, including, exhaust fan installation, stairwell repair, dry wall repair, exterior dormer and trim replacement and gutter/downspout painting. All of the technicians were friendly, prompt, knowledgeable, respectful, highly skilled and operated efficiently to finish ahead of scheduled time. Pedro, Kevin and Antonio in particular were exceptional in going above and beyond to produce truly beautiful work. The craftsmanship and precision displayed by these technicians was extraordinary and they were an absolute pleasure to have in my home.”"

"My experience with Nova Exteriors was great. I needed new storm doors installed on two sets of French doors leading to a patio. Each set of doors has a total width of 48", so a custom solution was needed. Nova works with Provia, which manufactured the doors. The job was intricate and the Nova team needed a fair bit of creativity to make the new doors work on my 1976 row house. Near the end of the 9-hour install, they made a couple of small measurement errors and cut a couple of pieces of trim a bit short. They made it work as best as possible at the time, and then worked with me to replace the short pieces as soon as they could get new ones from Provia. The last step happened yesterday, and their guy showed up in a mask and gloves and was careful and respectful of social distancing and wiped surfaces down before he left. I am very happy with the service I received, the quality of the work, and the doors themselves. I would not hesitate to use Nova again or recommend them. I used them because of their relationship with Provia and the good reviews on Angie's List, so thanks to previous reviewers."

"Everyone we worked with - from the sales group to the job crew - were friendly, courteous and helpful. We had new siding, shutters and a front door installed on our house. The project was expertly completed in a timely fashion and we couldn’t be more pleased with the outcome! Thank you Roofing Pups for a job well done!!"

"This was the second time we hired ROI Construction LLC to work on our home and they did an excellent job both times. Originally our roof was replaced and ROI did a fantastic job, going above and beyond in making sure every detail was perfect. Recently we had the roof and skylights of an addition replaced. In both instances ROI charged less than the competitors and the workmanship was high grade. I highly recommend this company."