Get matched with top smart home system install or service pros in Rancho Mirage, CA

"Jeffrey, Eddie and his team did a fantastic job installing three TVs in our mid-century home that was not pre-wired and required a lot of expertise. They really know their business. The next day we had a few questions. They responded within 30 minutes, came by our house and made sure we were completely happy. We can highly recommend them."

"Purchased this system about four years ago. Has been satisfied all along."

"Sean at CoreQuick did a great job for us. I had used his services in the past when I worked at a small business so he was at the top of my list when I needed help with my Mac systems and network at home. He optimized settings for MacOS, installed remote backup (BackBlaze, not just iCloud) on a few computers, installed other security software (in addition to my Norton suite), and made sure it was all working right. We also discussed next steps for home automation."

"The deal was for self-installed equipment, which I was not made aware of at the time of purchase. I would prefer to have a professional install this type of system, and it should be stated in the wording of the deal that the purchaser is expected to perform the installation."

AIO provides computer support services for all PC platforms including Apple OSX/iOS, Microsoft Windows, and Google Android devices. \n\nWe are the only company on Angi.com with a BBB A+ rating providing nation-wide IT support on-site/remote services from over 1500 locations. You can call us directly at 832-402-1335, option 1 for sales, to be connected to a sales engineer if you need immediate help. You can also visit our website at https://aiosupport.net. We look forward to helping you!

"Everything performing to my expectations and I really appreciate the service!"

"I contacted Aaron from Premier Services and he was very courteous and professional. He made a appointment within a day and arrived on time.  After assessing the work I wanted to done he advised me he could complete all the work the same day. I even had some additional things done that we hadn't initially discussed without question. He was very accommodating. I would most definitely use Premier Services in the future as well as refer him to friends and family.
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"It was excellent. They were in and out quickly, worked neatly, and the system is working flawlessly."

"First time using HelloTech and had excellent service with my experience. The site was easy to use, setting up for installation was excellent. The Laurence P. my technician was excellent in everything that he did. He was very knowledgeable about the product and explained to me in detail on how to use. Would use again and would recommend them."

"I responded to a flyer that I received from ADT as I had been thinking  about installing a security system for extra peace of mind as I am a single woman living alone.  It sounded like a deal that was too good to pass up.  I did not realize until I did some research later that ADT subcontracts all of their installation out to local providers so I am not sure which parts of this review should be directed at ADT vs Protect your Home...who provided the installation service but it is clear that their business practices have  common core and most of my interaction has been with Protect Your Home.  Apparently, after 3 months Protect your Home is no longer responsible for my system and after some research I am starting to wonder what will happen when ADT becomes responsible for addressing any issues with my system if there is no local service provider.
Here's an overview of my experience. It was easy to set up the appointment and the installers arrived right on time.  I want to state that my low grade has nothing to do with my overall experience with the installers who came out and installed my system.  They were friendly and courteous and very professional in completing the install. Nor am I dissatisfied (for the most part) with the system that has been installed. However, the reason that I would not recommend Protect your Home is that I  do have a problem with the sales tactics that they use which I have to believe come via ADT and then through the local installer Protect Your Home.  I was definitely oversold and my monthly premium is too high and much higher than I was initially quoted.  I am also locked in for 3 years which is  too long and should be unnecessary if your product is worth the cost. I believe there are better ways to set up business practices so that your salespeople are not so dependent on the commission they receive from a sale.
After evaluating my home my installer did some neat number tricks (this is sarcasm) to give me an estimate that was supposed to convince me that getting the highest upgrade was actually going to be the best deal for me after all of the credits had been applied.  I didn't really buy it but at that point I didn't completely understand all the components and the implications.  I was also prepared to invest in a security system and could also see the value in most of the parts of the system.  I ended up agreeing and the installation was completed that night.  I'm not sure what would have happened if I had asked to think about my options...my installer was a smooth talker and knew how to take advantage of me as a single woman.  Over the next few days as I reviewed the contract and started using my system I realized that I did not need the security camera or the supposedly handy clicker for disarming and arming the system that was supposed to be a bonus but was listed at $150 on my invoice.   The clicker is pretty much useless if you go with the Pulse system and can control the entire system from your iPhone. I also thought my monthly premium was higher than it should be.  I called ADT to inquire and the rep told me that I could return any equipment for a refund for 30 days.  I was also quoted a monthly rate that was lower if the camera was returned.  They set up an appointment for my installer to come out to collect the equipment that I did not want.   However, when the installer came back out he contradicted the information that I had received from ADT.  At that point I didn't argue and didn't want to deal with the frustration of navigating between all these parties so I kept my camera, my unused clicker, and have a higher monthly premium than I believe I should have.
As a customer I would be much more likely to recommend this company if you set up your practice so that your salespeople came out for an initial evaluation and clearly explained the options and pricing. THEN, gave the customer time to consider the options and choose the system that best suits their needs.  Yes, it takes more time but now that I have done some additional research I understand from first hand experience why ADT has lost credibility to other home security providers.  Until this changes I would recommend that anyone looking for home security system do their research before setting up an appointment with ADT based on their name value alone.
Finally, I also have yet to receive my $100 VISA gift card which required extra hoops to jump through in order to have it sent out.  I sincerely hope that both companies consider their business practices and make some changes or I definitely be considering another company when I move and/or at the end of my contract."