Get matched with top hot tub or spa installers and replacers in Redlands, CA

ThermoSpas offers custom built hot tubs and swim spas to fit your budget and needs. Direct to consumer manufacturer of lifestyle, health and exercise spas that are built to last.

"I contacted them for a quote and they called me within 10 minutes. Explained what they would do and the cost. (I also had two other quotes, 1 company was a little more expensive, the other quoted long distance rate). We set the date and they explained the cancellation policy. They called the day before the move to re-confirm the time and asked if I had any questions. The next morning two young men, Jason and Serge, arrived on time. They were prompt, professional, hard workers and had a great sense of humor. We walked through the house so they would understand what was being moved. And then they started. They worked fast but were very careful in wrapping and organizing everything. Once loaded, we headed to the new place. Several items needed to be moved out to go to another location which they did very quickly. Then everything was unloaded, we headed to a second location to drop off items and pick one up to return to the condo. Everything was moved without a dent, nick, chip or any breakage. They arranged furniture for me and put together things they had taken apart. They did the complete job in just 5 hours. I would absolutely hire this company again. I was very pleased with them."

"I’d like to start by saying that the overall customer service was outstanding let alone the repair itself I was very satisfied with the work performed. I now know who to go with for any pool repairs or remodels and will definitely be contacting Waterscape Pools and Spas Inc."

"Work was done professionally. The gentleman had to make several trips to the hardware store to get the correct bulbs, but he did not charge me any extra time for the service."

"We had Crystal Pool & Spa quote and then remodel our existing in ground plaster pool.  They were quick to do estimates, they only do it via email.  They were able to look up the build records of our pool and then quote the remodel based on size.  The pool is approx 15' wide by 32' long with 9' deep end and 3' shallow end.  There is a tiny spa, but the old homeowners removed the heater.  The Spa barely holds one person, so we opted to remove the spa wall and make a seating area for the pool.  CPS was quick to quote, started work in about two weeks and it took two weeks to finish.  Took a little longer since the tile we originally wanted was out of stock and took a few days to get tile samples as well.  Overall, all the crews worked quickly and hard and did an excellent job.  Two weeks start to finish until the pool was full of water

They left the backyard pretty clean afterwards, but the plaster guys left some plaster material in a flower planter bed, that was empty.  So I am left with cleaning that out.  Everyone was very nice and professional and the work went smoothly, very hassle free."

"We contacted Steve through Angie List because we wanted to give our old 80 style pool a much needed and quot;faceliftand quot;. Unfortunately, to finances a full remodel is not an option at this time so we wanted to do the best we could with the limited funds we had available. We contact several pool contractors and Steve at OC Pool Technicians was the only one who seemed to undertsand our budget and needs. He came out for a consultation and told my husband the possibilities and his recomendations of how to spend our $1000 max budget. Our primary concerns were the staining and discoloration of our white pool plaster, tile, and grout. We also had a missing pool drain cover. Steve told my husband that once the acid bath was done the plaster would be white again and the discoloration and stain would be gone that he could clean up the tile and grout and that he could replace the drain cover and replace the spa light all within our budget. It took about a week to get a written estimate and after careful consideration we decided to move forward. It took about another week to schedule the start of the work. it started with draining the pool which took a couple days, then the repair of plaster on the step, then the acid bath which took a day, then the sanding, then to our surprise with a couple of days from starting the job, he was filling the pool back up. It's here we run into all the complaints...the pool plaster was not all white after he did his job, you could visibly see the same discoloration and while the staining was better it was not by any means gone as he'd promised. We contacted Steve and he responded that that was best it would get and that to him it looked beautiful. Well that's great but to me it looks the same and I'm the paying customer. So we pushed the issue and continued to express disappointment. Then came the excuses...he had one for everything we weren't pleased with...the first excuse... was too old to do any more treatments or sanding and that if we wanted more we would have to sign a waiver releasing him of any libaility or damage to the pool. Feeling very disouraged and not pleased which we communicated to Steve we had him finish the work on the spa light and filled in the pool. Our only request was that he make the tile and grout sparkle to hopefully at least give the pool the illusion of being updated. He said he came out and worked on it several times but it not nuch better either--definitely not how I expected/he promised it to be. When we communicated how unhappy we were with the tile/grout outcome we got excuse number two..now it was it too old and simply needed to be replaced. WOW! Really! we already new that and we're not pool contractors. the experiance and outcome was less than diserable and while there is an improvement in the appearance of the pool its absoluely not what we were lead to believe it would be. It's. About 60% better than it was to start. Absolutely not $1000 better. Of course, he wanted to be paid along the way for the process and upon completion. He offered no discount for the service even though we weren't happy with the outcome. In my opinion he found out how much money we had to spend, told us what we wanted to hear, and made promises to get our business but couldn't ever deliver what he promised to. I've had lots of great experiences with Angie's List contractors this just wasn't one of them.
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"Tina, Andre, Khalid, and Gregory did a great job. They cleaned more deeply than I've ever been cleaned, and they were great about helping me with things that involved reaching high places. They were also very nice and considerate. An excellent job. I'll recommend them for sure. On Friday they got caught in traffic due to an accident, but this morning they came 25 minutes early and stayed double the contracted time, with 4 cleaners rather than three, so they could perform extra services."

"It went very well. Everyone was very informative. They kept me up to date with the process and whenever I had a question, they were really prompt with their answers whether by email or phone. They were on time when they say they will begin work and the guys that installed my solar panel and inverters were very clean. I mentioned that I'm very worried about leaks because my son is very sensitive to mold and they made sure to seal everything very well n show us the work they've done and ask if we see anything that needs to be addressed. I was very pleased with the whole process. And it was easy, they took care of everything."

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7/13/15:  I have worked out an arrangement with the company and at this point harbor no ill will towards them.

While we had multiple issues with ESI (not showing when scheduled, workers drinking alcohol on the job, substandard work which had to be redone), when the remodel was completed we thought we had a pretty nice looking kitchen.  Then, as months passed, we started noticing a lot of grease spots accumulating on the cabinet above the microwave.  When we hired another contractor for a bathroom remodel, we asked him to take a look at this cabinet issue.  He found that the ventilation kit had not been attached to the microwave nor to the air ducting of the house so the grease had no where to go.  Additionally, our contractor found the following issues from the ESI remodel:

*romax sticking out of the wall going directly into the bottom of a cabinet into a non-gain box

*electrical socket behind dishwasher was non GFI protected and had no cover plate so exposed to water

*4 GFI's, way to many for our kitchen area, were tied into one line.

Bottom line:  our contractor said the work had created a major safety issue which could result in a fire or electrocution.

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"I was very pleased with their work.  It went really well.  They laid out a good plan and they followed the plan.  They were on budget and if there were any changes, they let me know up ahead whenever there were things they discovered.  Since we didn't want to do over budget they gave me alternatives that I could choose from.  The company is well managed and they are truthful.  They were pretty much on time.  I actually still use them once in a while to have them come in and clear my trees.  There are a little on the high end but I think it is worth it.  I would rather pay a little bit more and have the good service.  What they gave me was a fair price.  Another thing that I really like about this company is that when I call them and the person that I wanted to talk to wasn’t there, they always get back to me within a day.  There are so many vendors that if we call, we never hear from them again or they never get back to us for two or three weeks but they are really prompt.  I'm very happy with this company.  If I have to have my trees done again that's who I would call."