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"Very timely. Great quality job replacing bathroom flooring following water damage."

"We received an estimate for excavating at the point of the break and replacing about 4 feet of sewer line.  They discovered that the house had settled and a direct reconnection would result in insufficient downward slope to the city sewer line in the street.  They e-mailed us an estimate of the additional cost with an itemization of the additional work to be done.  It required still more excavation to successfully connect the line, but again they gave us an itemization of the work and estimate of the additional cost.  The crew worked hard and long hours to complete the job -- always polite and friendly.  Overall we were very pleased with their professionalism and willingness to proceed with the project in increments rather than give a very high estimate just to be sure to cover their costs.
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"Technician arrived on time, was able to clear the garbage disposal, and check to make sure the trap was clear. He put everything back together, and it all worked again. Tech documented work he did, so I could determine if the charges were a renter's expense or an owner's expense."

"We happened to discover a small leak on our water main pipe and called Vlad out. He came out the next day and gave us a quote and didn't happen to have the parts on hand (we have an OLD house), but said he'd get back to us as soon as he could, even though he was fully booked for the week. He came back the next day and worked through lunch (thank you Vlad!) to get it done. And thank goodness -- the pipe actually split apart in his hands. If we'd left it much longer it might have blown and flooded our basement!!!"

"Worked with Deep to schedule the service. I have used Vortex to replace my sink faucet. Brian came out and replaced the garbage disposal. I purchased the special they had for installing and providing the garbage disposal. Brian did a great job."

"Went great , they were very professional and our kitchen looks fabulous"

"Master bedroom, master bathroom, guest bath, & hallway was flooded when toilet supply line broke. As a recent first time homebuyer not noing how home owners insurance worked I attempted to begin the drying out process on my own renting some carpet fans and removing some of the carpet and padding. After speaking with the home owners insurance agent, who insisted a remediation company come out, I called san diego water damage. The response was quick and the owner himself came out, I had thought that my efforts would have been sufficent to dry things out, until Rafeal the owner showed me the water still in the walls using a thermal camera, Being a father of two young children the last thing i wanted was a unhealthy enviroment for my children with the potential of mold growth in the walls. Rafeal told me not to worry and quit stressing my self out trying to do everything myself and juggle my job and family at the same time. He reminded me that these instances are why home owners have insurance. So a PROFESSIONAL took over and quickly went to work with a very knowlegable and friendly crew. If aanother disaster happens again believe me the first thing I would do is call a professional and that would be SAN DIEGO WATER DAMAGE"

"Sound Pumbing did an A+ job. What I initially thought was only a small water leak led to discovery of a broken sump pump which led to discovery of incorrect piping from the pump to the yard. Donald Button was great! Friendly, professional and worked hard replacing pipe outside in a crazy rainstorm, cheerfully even. He fixed all 3 of my problems and everything is running smoothly now. I definitely recommend."

"Great, prompt and best of all when you call for service or questions you are talking to the plumber that does the job, not a clerk."

"i didn't hire directly.  they came via a home insurance company referral to look at a problem.
they were solid.  liked the guy who came out.  he tried his best to get our water heater replaced by the water heater company, but ultimately they would only pay for a replacement, at which point i cut my losses and hired someone else - b/c the water heater was 19 years old and it would have been a temporary fix.
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