Get matched with top carpet installers in Revere, MA

"We worked with Shawn at Carpet Carousel to replace all the carpeting on our second floor. We told Shawn that, with young kids, we needed a very durable carpet that also looked nice. He showed us a few options and explained the pros/cons of each without trying to upsell us or give us something we didn't need. Once we decided to purchase and scheduled installation, the team of installers were fabulous. Not only did they have to work around other contractors (we were at the end of ice dam repairs), but they were clean and courteous as well. The finished carpets look awesome and we couldn't be happier. They even left us several large remnants so that we can have them cut/bound into area rugs or bathmats if desired. Overall, we couldn't be happier with Carpet Carousel and will definitely go back for additional rug and carpet needs <br />"

"Perfectly, the best customer service! Friendly staff too and the most beautiful rugs. !! I wouldn't take my rugs any place else ."

"Nicky gave us a sale price on our carpet even though the sale hadn't started yet. He also gave us some good advice and we ended up going with a Berber carpet for our busy living room that's been exactly the right choice for us. The crew who showed up to install the carpet was on time, quick, and professional.  <br /> I called Nicky again the day before a big snowstorm. Someone had suggested carpet tubes as a way to keep a toddler busy, and Nicky wasn't at all fazed when I asked if I could have one. He sent over two tubes and even threw in some carpet squares (one of which is 3' x 8' and perfect for my hallway). My son was thrilled to roll his balls and trains down the carpet tubes, and I was thrilled that it kept him entertained when we were snowed in. <br />"

"It went better than I imagined. I recently had my living room repainted and new lighting installed and when that job was finished I realized I couldn't keep the dated wall to wall carpet that had been in the house for years. I called Mike on a Saturday morning, he called back within 10 minutes and come over that afternoon to give me an estimate and began the work the following Tuesday, when he removed the wall to wall carpet.  He started the sanding the next day. When he gave me the estimate he said it would take three days to do the job and another two to allow the finish to dry completely before I could move the furniture back.  He explained the difference between the water based and oil based polyurethane finishes and that I would need to have thresholds installed at some doorways.  After the old wall to wall was removed he showed me scratches the original carpet installers had left in the hardwood.  He said he would try to get them out, but they were very deep and would most likely show up as "shadow lines" when he was done.  They are minor and I can live with them. He did the job right on time and at the price he gave me.  He always returned calls promptly. He was very honest and upfront with me throughout.  The job went exactly as he said it would.  The floors look fantastic, I'm very happy with the job he did! Now I want to have my three bedroom floors done."

"Steve was amazing. Having not had the air ducts cleaned for around 10 yrs I was worried that they would be in pretty rough shape. Amazingly not. The dryer vent cleaning was another story. The dryer had build up over time that the vent sensor was coming on all of the time. As the duct work was installed in an unusual method to begin with, Steve managed to piece it apart and resolve the clogs at the pinch points. Amazing service and professionalism from start to finish."

"Installation has not been done"

"The sales experience was very good--they were informed and suggested options that were suitable for my needs. The reason I did not give them an "A" was that the quality of the installation was not as good as I expected. The installer (I believe) is an independent contractor. He did a good job of explaining the options for how the carpet could be installed, but he was sloppy on fitting the carpet to the lower steps which are slightly curved. I pointed this out and asked him to improve the fit, which he did--sort of--but now that corner of the installation has come loose and I will have to staple or tack it into place myself. My advice--check the installation very carefully."

"I went to the store to look at carpet samples.  They were very helpful.  They asked what I was interested in, my price range, and how I would be using these rooms.  I didn't really know what I wanted, so they showed me a variety of carpets in a variety of price ranges.  They allowed me to take several samples home to see them in the rooms.  When I went to purchase the carpet I wanted, they helped me pick out an appropriate padding and the appropriate grade.  I was going to go for a higher price grade and they actually steered me towards the middle price range, saying it would be more appropriate for what I was looking for.  They came within a few days to measure my rooms and then ordered the carpet.  They were very upfront with how long it would take for the carpet to come and when their availability would be to install it.  When they came to install the carpet, they came right on time, and were very professional in all their work.  They took the old carpet away and swept and vacuumed before they left.  They even sent me a thank note a few days later.  I am very happy with my new carpet.  I love the color and it is so much softer than the old carpet.  I would definitely use them again and recommend them. <br />"

"Great. Timely, professional, patient with selection of carpet."

"Less than ideal. The end product looks cheap. The carpet, itself, which was the most expensive option offered, is cheap looking. It was hard to tell in a small swatch, but we are not happy when we see it laid out. The pad is thin (despite asking for the thickest one available). The salesman was very nice and professional but the installation did not go well. There were mistakes that we needed to have fixed by the original crew and then a later crew, and it still doesn't look right. It already has stains that won't come out despite having "stain guard" (only a few weeks after installation). I will likely let the kids tear this carpet up for a year or two and then replace it with a different company."