Get matched with top swimming pool heaters installers and replacers in Richmond, VA

"They make it sound like they do a lot for your closing, but they don't. and it's not cheap. They had me buy $300 worth of chemicals and put them in myself. They didn't bother to check the water or cleanliness. And then told me I had to pay for a plug (which should be included in the price of the closing). Then another $250 for the closing."

"Our pool is 35+ years old. Watermark Pool Services updated our pool with new tile, new coping and new plaster about 10 years ago. This year, we needed a few repairs, plus my husband always wanted sky blue plaster. This company's work crews are knowledgeable, efficient and courteous. I wouldn't want any other company but Watermark doing the work on my pool! We absolutely love our "new" pool and the blue plaster looks amazing!"

"Horrible. Sean frightened me to the point where I hesitated posting this review. So rather than write out each and every detail of what transpired with our situation, I'll just leave it to say that for quite a long time Finn's did the service at our pool. There were countless issues and delays but the worst was when I needed them to work closely with another contractor/vendor and not only was he rude and unwilling to help me, it ended up costing me several thousands of dollars. I would never in a million years recommend his company or his team. There are countless pool companies, so do your research!"

"Made appointment for them to come over for an estimate (which they charge for) between 9-12 today. They are a no show. I wasted the whole morning on them. DO NOT recommend."

"Thank you Clint, Steve, Les, and the entire team! We love our new deck and flagstone patio! Where do we start? Competitive pricing with a couple extra robust add-on’s by the owner, Clint, was the cherry on top to separate them from the other three decking companies we called. Even better is while they predicted the project wouldn’t start for another three months, we got a call two days after signing the contract that they could squeeze us in the following week. And they did. Wow. Fast forward to today and it’s done; we’re standing here looking at a massive deck with Trex and steps leading to a beautiful flagstone patio. Now we need some better weather to start enjoying them... Prompt and near daily communication, excellent pricing for the quality and speed, and no broken promises. We used Phoenix years ago for a smaller project at our old townhouse, so as a repeat customer, we couldn’t be happier for using them again."

"A Home Renovation LLC (Owner: Javier) ​Overall Rating: 2 out of 5 Stars (DO NOT RECOMMEND) ​I hired A Home Renovation LLC for a porch renovation, which included a smaller, agreed-upon auxiliary job. While the project was completed, the experience was deeply unsatisfactory due to both subpar workmanship in highly visible areas and the highly unprofessional and belligerent behavior of the owner, Javier. ​Issues with Professionalism and Communication ​Javier is exceptionally challenging and argumentative to work with. His communication was defined by open hostility, sarcasm, and dismissal of customer input. ​Argumentative and Dismissive: He was openly hostile to basic customer questions and input. When questioned, he repeatedly reminded me that he had "been doing this work 10 years," using his asserted experience to dismiss any concern or design preference I had. ​Rude and Disproportionate: When I politely requested an itemized receipt, his immediate, disproportionate response was: "Jesus Christ you told me at my earliest convenience. I'm working on it. I've been busy." This established a tone of disrespect for the entire engagement. ​Excusing Poor Quality: When a flaw in the completed work was pointed out, Javier’s response was, "you get what you pay for," suggesting low quality was justified despite our agreed-upon contract price. ​Contractual Obligation Treated as a "Favor": He treated the small, agreed-upon extra job as a personal favor rather than a commitment under our contract. ​Critical Workmanship and Material Damages ​The structural work was adequate, but the final, highly visible details suffered from poor execution and damaged materials. ​Poor Workmanship: The final detailing includes uneven cuts and poor finishes in prominent areas. ​Material Damage: We noted several critical material damages upon final inspection: ​Cracked stair post tubing. ​The hand railing running down the stairs is badly scratched. ​A new white handrail has a noticeable black stain on the bottom. ​Conclusion ​Had Javier been willing to engage respectfully, I might have been able to overlook minor imperfections. However, his belligerent attitude, combined with noticeable flaws and material damage, makes this unacceptable. ​I now require that all noted issues, including specific poor workmanship and material damages, be corrected immediately or that I be reimbursed for the cost of professional repairs. Due to Javier's conduct, A Home Renovation LLC has lost any opportunity for future projects I had planned. I strongly advise others to look elsewhere unless you can handle the disrespect."

"Initial rep was great and informative. Felt comfortable with initial sale. Hardly had any contact from customer service except for the payments. There were several delays that we were not informed about unless we called to ask. Took 7 months before they showed up to begin project. Only 1 person was sent to build steps. Took a week. Hard worked, hardly took a break. Had to call again to see when they would come to pour patio. Never knew when they were coming, they just showed up. Hardly spoke with the homeowners. Inspection paperwork was just left on porch. Additional paperwork that is "required by the County" had to be completed by homeowner and taken to Court house to be notarized and filed and also provide a copy back to Long Fence. Time sensitive materials which added to homeowners to-do list. Gave this contract to LF on the surface of their history and appearance of a 'good local company' but should have stayed with original contactors in VA. Puddle of water forms when it rains"