Ocean City Boat Lifts & Marine Construction, Inc.
Ocean City Boat Lifts & Marine Construction, Inc.
Boat lift installation and service, docks, marine construction, dock accessories, fish cleaning stations, Pilings, piling caps, dock pedestals, bumpers
"Unfortunately, our experience with Ocean City mirrors the bad experiences described in other reviews. We contracted to have a $14,000 jet ski lift built and suffered from extremely poor service and significant delays. In summary, the issues we faced are as follows: 1) After OC promised a 30 day delivery schedule, OC took over 90 days to deliver the lifts. 2) OC demanded an exorbitant $10,000 deposit, over 70% of the contract price, which tied up this money for over 90 days, knowing that they were not going to abide by their promised 30 day schedule. 3) OC’s employees were completely non responsive to our queries throughout the delay. 4) When they did communicate, OC provided false information as to when installation would occur. 5) Once OC received the lifts from the manufacturer, there was further delay in installation and OC failed to timely communicate with us about the planned installation. After the problems described above, the installation itself was poor. They installed the lifts knowing that there was not enough power to operate them safely and the lifts could not run reliably. When the electrical fuse tripped, rendering the lifts inoperable, they refused to address the problem. In sum, OC’s extremely poor service caused us to incur additional costs, lose interest income on tens of thousands of dollars (between new jet skis and lift deposit) and a lot of wasted time on our part. Fortunately, we found Chesapeake Boat Lifts, also on the Eastern Shore, who are much better to deal with and will get our business in the future."
drew h on October 2020
Boat lift installation and service, docks, marine construction, dock accessories, fish cleaning stations, Pilings, piling caps, dock pedestals, bumpers
"Unfortunately, our experience with Ocean City mirrors the bad experiences described in other reviews. We contracted to have a $14,000 jet ski lift built and suffered from extremely poor service and significant delays. In summary, the issues we faced are as follows: 1) After OC promised a 30 day delivery schedule, OC took over 90 days to deliver the lifts. 2) OC demanded an exorbitant $10,000 deposit, over 70% of the contract price, which tied up this money for over 90 days, knowing that they were not going to abide by their promised 30 day schedule. 3) OC’s employees were completely non responsive to our queries throughout the delay. 4) When they did communicate, OC provided false information as to when installation would occur. 5) Once OC received the lifts from the manufacturer, there was further delay in installation and OC failed to timely communicate with us about the planned installation. After the problems described above, the installation itself was poor. They installed the lifts knowing that there was not enough power to operate them safely and the lifts could not run reliably. When the electrical fuse tripped, rendering the lifts inoperable, they refused to address the problem. In sum, OC’s extremely poor service caused us to incur additional costs, lose interest income on tens of thousands of dollars (between new jet skis and lift deposit) and a lot of wasted time on our part. Fortunately, we found Chesapeake Boat Lifts, also on the Eastern Shore, who are much better to deal with and will get our business in the future."
drew h on October 2020