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Universal Windows Direct was founded in April of 2002 by William Barr and Michael Strmac. It was their mission to create a home improvement company that offers high quality home improvement goods at the best possible value. What began as two guys in a 350 square foot office quickly grew to become one of the nation's leading remodeling companies. Today, Universal Windows Direct represents thousands of customers and has a rapidly growing network of locations nationwide, all of which are actively involved in the communities they serve.

"Gary couldn't get right out to scope out the job (ceiling damage from a leak connected to the stink pipe installation) but always communicated. Found him to be open and honest, wanted a job to be well done and to my own satisfaction and was more than reasonable. Now it's done and he was so easy to work with. Based on my initial experience we are already discussing another smallish project and I hope to be able to every once in a while invest in my home through the services that Gary offers."

"Gary installed exterior steps leading from our kitchen to our backyard. We have a newly built home and he did an excellent job. When we are ready to do more wood work, we will hire him again. Dependable, affordable, and professional."

"We were pleased with the installation of our fire/security system. The workers explained what they were going to do and showed us how to use the alarm. When they were done the installation, they cleaned up. They also gave us a discount because we went through Angie's List."

"Very professional from the start. Very transparent on pricing and timing. Doors were all installed very well and area was clean upon their leaving."

"Stay Dry took the stress and worry out of the entire waterproofing process. The entire company was great, from the initial appointment, to the installation crew. I would highly recommend Stay Dry!"

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It went well. My only complaint is that I was very specific weeks in advance which work i wanted done after the guy came out to see everything. I wanted nearly everything they bid on, including gas log sets.  For some reason they seemed unaware of that detail so I had to wait an additional week and schedule a second day to wait for that to be installed. They have certain guys who do certain types of work, so you may be waiting for several different employees to come and do the work at different times.  Never having had a chimney repaired or even know what a Mason does, this was all new to me.

They called in advanced and let me know when they were coming.  They were neat and cleaned up after themselves and had tarps to protect my floor so everything was tidy when they left and no debris was left behind.  Everyone was polite. They answered all my questions and made sure I undertood how everything worked.  The ladies in the office seem to organize everything. I was not aware that I had to pay an extra 2% to use my credit card and was not prepared for that. They did a good job and I would call them again

The flashing on my chimney is rather unattractive since it shows on the front of my house.  Since I am going to paint soon, I may take the color into consideration to hide it. Apparently there is no way to make it less obvious.  I now have two safe, working fireplaces and have peace of mind.  Im thrilled I dont need to light the gas line with a match anymore and simplly turn a knob and have warmth and glow.

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"quality is always excellent. Delivery has always been on time. this is the third time I have used Arkansas wood door"

FREE Installation\nFree System\nFree $200 Gift Card with Referral\nADT Home Alarm or ADT Home Security, We are a Smart Home Company We will Install a 7 inch Touch Screen Monitor with Verizon Cell Card, we provide 6 window & door contacts with a motion sensor... this is for a 36-month servicing agreement with ADT. We also have cameras & automation door locks

"We initially thought that there was a leak in the line for which a quote was provided. Once the line was uncovered to repair the leak it was discovered that the entire line (lead pipe which had been installed when the house was built in 1967) was corroded and would probably continue to spring leaks even after the first was repaired. The contractor recommended that the entire line be replaced although he was more than willing to repair only the leak for the initial estimate of $195. I agreed with his recommendation.
The repair was expected to take several days so the contractor ran a temporary supply line to the house so that we would not be without water.
We were totally satisfied with the work that was completed and that the employees were professional and courteous.
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