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Avatar for Bassett Services - Western Ohio

Bassett Services - Western Ohio

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•Approved Pro

Bassett Services - Western Ohio

New on HomeAdvisorNew on HomeAdvisor
•Approved Pro
37 years of experience

Todays heating/cooling systems are more efficient and use more sophisticated digital controllers for their operations. Proper installation and maintenance is important and having the right technicians and service people to ensure proper operations is critical. Bassett Services has a special process for selecting individuals who can perform the technical functions that are required to service the equipment we sell and, most importantly, interface with our customers on a very professional level!

Todays heating/cooling systems are more efficient and use more sophisticated digital controllers for their operations. Proper installation and maintenance is important and having the right technicians and service people to ensure proper operations is critical. Bassett Services has a special process for selecting individuals who can perform the technical functions that are required to service the equipment we sell and, most importantly, interface with our customers on a very professional level!

Avatar for Tom Drexler Plumbing, Air & Electric

Tom Drexler Plumbing, Air & Electric

4.11(
9
)
•Approved Pro

Tom Drexler Plumbing, Air & Electric

4.11(
9
)
•Approved Pro
337 local quotes requested
43 years of experience

Tom Drexler Plumbing, Air & Electric was founded in 1982 by 4th generation Master Plumber, Tom Drexler. We are the largest home service provider in Louisville, Kentucky and Southern Indiana area. We have expanded our operations to help the amazing people of Cincinnati! We offer plumbing, heating and cooling, electrical, and other home services. With courteous, expertly trained employees & upfront pricing, you can trust Tom Drexler Plumbing, Air & Electric’s 100% satisfaction guarantee on all home repair services in the Cincinnati residential area!

"I typically do not leave reviews, but my experience with Tom Drexler Plumbing was so poor that I feel compelled to share it in hopes of preventing others from wasting their time and money. I initially contacted the company to address a leaking faucet in a spare bathroom. I was given a vague appointment window of 8 AM to 5 PM and informed that if I didn’t answer a call prior to their arrival, the technician would not show up. When the technician arrived, he spent time criticizing the company’s hiring practices rather than focusing on the repair. He determined that a full tub and shower replacement was needed, quoting over $1,000. The work could not be done the same day, requiring me to schedule another appointment. The technician arrived late and took the entire day to complete the job, spending a significant portion of time sitting on my staircase visibly exhausted. The installation was subpar—both the faucet and showerhead were protruding nearly two inches from the wall, and the showerhead was visibly crooked. The faucet and showerhead were protruding so far out they couldn't even be caulked. My wife documented the issues with photos. She sent them to me after the tech left. I immediately called Tom Drexler, informed them of the subpar work, and requested a different technician to correct the poor workmanship. A new technician arrived the following week and made the necessary adjustments. However, within four days of using the shower, a leak developed in the ceiling of the kitchen below, and our toilet began leaking from the base when flushed—suggesting possible plumbing pressure or blockage issues. I contacted the company again and scheduled yet another appointment. Despite being given the same 8 AM to 5 PM time frame, no one showed up, and I had to follow up myself to learn the technician wasn’t coming. Eventually, another technician did visit and claimed the ceiling leak was due to "residual water" and dismissed the toilet issue. When the ceiling stain continued to grow, I called again and requested a supervisor. The supervisor came a week later, concluded that the issue wasn’t related to their work, and left without offering any solutions. Altogether, I had to take four days off work to accommodate this series of visits. I now need to hire another plumber from a different company to resolve the ongoing leak. Based on my experience, I cannot in good conscience recommend Tom Drexler Plumbing. The quality of work, communication, and overall customer service were consistently poor throughout the entire process."

Matt B on September 2025

Tom Drexler Plumbing, Air & Electric was founded in 1982 by 4th generation Master Plumber, Tom Drexler. We are the largest home service provider in Louisville, Kentucky and Southern Indiana area. We have expanded our operations to help the amazing people of Cincinnati! We offer plumbing, heating and cooling, electrical, and other home services. With courteous, expertly trained employees & upfront pricing, you can trust Tom Drexler Plumbing, Air & Electric’s 100% satisfaction guarantee on all home repair services in the Cincinnati residential area!

"I typically do not leave reviews, but my experience with Tom Drexler Plumbing was so poor that I feel compelled to share it in hopes of preventing others from wasting their time and money. I initially contacted the company to address a leaking faucet in a spare bathroom. I was given a vague appointment window of 8 AM to 5 PM and informed that if I didn’t answer a call prior to their arrival, the technician would not show up. When the technician arrived, he spent time criticizing the company’s hiring practices rather than focusing on the repair. He determined that a full tub and shower replacement was needed, quoting over $1,000. The work could not be done the same day, requiring me to schedule another appointment. The technician arrived late and took the entire day to complete the job, spending a significant portion of time sitting on my staircase visibly exhausted. The installation was subpar—both the faucet and showerhead were protruding nearly two inches from the wall, and the showerhead was visibly crooked. The faucet and showerhead were protruding so far out they couldn't even be caulked. My wife documented the issues with photos. She sent them to me after the tech left. I immediately called Tom Drexler, informed them of the subpar work, and requested a different technician to correct the poor workmanship. A new technician arrived the following week and made the necessary adjustments. However, within four days of using the shower, a leak developed in the ceiling of the kitchen below, and our toilet began leaking from the base when flushed—suggesting possible plumbing pressure or blockage issues. I contacted the company again and scheduled yet another appointment. Despite being given the same 8 AM to 5 PM time frame, no one showed up, and I had to follow up myself to learn the technician wasn’t coming. Eventually, another technician did visit and claimed the ceiling leak was due to "residual water" and dismissed the toilet issue. When the ceiling stain continued to grow, I called again and requested a supervisor. The supervisor came a week later, concluded that the issue wasn’t related to their work, and left without offering any solutions. Altogether, I had to take four days off work to accommodate this series of visits. I now need to hire another plumber from a different company to resolve the ongoing leak. Based on my experience, I cannot in good conscience recommend Tom Drexler Plumbing. The quality of work, communication, and overall customer service were consistently poor throughout the entire process."

Matt B on September 2025

Chillicothe Discounters

1.00(
2
)

Chillicothe Discounters

1.00(
2
)
16 years of experience

Used appliances sales and repairs

Used appliances sales and repairs

Avatar for The Bath Specialist

The Bath Specialist

No reviews yet

The Bath Specialist

No reviews yet
7 years of experience

The Bath Specialist provides exceptional Walk-In Shower, Tub/Shower and Walk-In Tub remodeling services. We believe in doing it right. Your bathroom will never be the same again! One day installs, fully customizable baths from stone walls to acrylic walls, top of the line products and certified plumbing experts. Servicing all Ohio. Finding someone to trust in your home has never been easier. Call us to book your FREE no-obligation quote at (888)-533-0075 or www.ourbathspecialist.com

The Bath Specialist provides exceptional Walk-In Shower, Tub/Shower and Walk-In Tub remodeling services. We believe in doing it right. Your bathroom will never be the same again! One day installs, fully customizable baths from stone walls to acrylic walls, top of the line products and certified plumbing experts. Servicing all Ohio. Finding someone to trust in your home has never been easier. Call us to book your FREE no-obligation quote at (888)-533-0075 or www.ourbathspecialist.com

GF&F Renovations

No reviews yet

GF&F Renovations

No reviews yet

Hello here at GF&F Renovations we Believe in God,Faith and Family. We have over 25 years of experience within our team. We strive to make you feel like family and by making your dream come true.

Hello here at GF&F Renovations we Believe in God,Faith and Family. We have over 25 years of experience within our team. We strive to make you feel like family and by making your dream come true.

Hoffman Plumbing & Heating LTD

No reviews yet

Hoffman Plumbing & Heating LTD

No reviews yet
31 years of experience

We are Hoffman Plumbing & Heating LTD serving Van Wert OH and surrounding area over 20 years . Call us if you need full service plumbing and HVAC services! Ohio law requires license number on all ads. Our state plumbing number is OH LIC # 33347.

We are Hoffman Plumbing & Heating LTD serving Van Wert OH and surrounding area over 20 years . Call us if you need full service plumbing and HVAC services! Ohio law requires license number on all ads. Our state plumbing number is OH LIC # 33347.

E-Z ACCEPTANCE Builders Inc.

2.00(
4
)

E-Z ACCEPTANCE Builders Inc.

2.00(
4
)
27 years of experience

Our products and services encompass every phase of home improvements at highly affordable pricing; Kitchen & Bathroom Remodeling, Roofing, Kitchen & Doors and more; Our mission is to service clients at each possible level. Working with a multitude of banks and financial institutions, we strive to make every project cost effective.

Our products and services encompass every phase of home improvements at highly affordable pricing; Kitchen & Bathroom Remodeling, Roofing, Kitchen & Doors and more; Our mission is to service clients at each possible level. Working with a multitude of banks and financial institutions, we strive to make every project cost effective.

Krell Distributing Co Inc

No reviews yet

Krell Distributing Co Inc

No reviews yet
53 years of experience

Additional DBA - Krell Industries. Family owned & operated. Nationwide service.

Additional DBA - Krell Industries. Family owned & operated. Nationwide service.

Avatar for Rescue Link

Rescue Link

5.00(
4
)

Rescue Link

5.00(
4
)
Customers say: Quick response
Recommended by 100% of Angi customers
Recommended by 100% of HomeAdvisor customers

Comprehensive protection for your computers, electronics, and appliances of nearly any age or brand.

Comprehensive protection for your computers, electronics, and appliances of nearly any age or brand.

Total Home Improvement (THIsidney)

5.00(
2
)

Total Home Improvement (THIsidney)

5.00(
2
)
Recommended by 100% of Angi customers
Recommended by 100% of HomeAdvisor customers

20 years of professional experience. 24 hour emergency service. Free Estimates, 5% discounts to seniors and veterans. "No job too small, we do it all!"

20 years of professional experience. 24 hour emergency service. Free Estimates, 5% discounts to seniors and veterans. "No job too small, we do it all!"

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