Get matched with top sump pump or interior foundation drains installers in Riverside, CT

"Inspection of a previously installed sump pump system (primarily the sump pump). Inspection found that it seized up and wouldn't have functioned. Replacement made - and very fortunately - since when the pump is needed, it IS needed. It wouldn't have been good to have a flooded basement or have an upcoming flooded basement."

"Our basement has a huge sloping rock in it-the foundation was built around it when the house was built in the 50's. Over the past 5-6 years, water has seeped in more and more at the top of the rock where it meets the ground right next to the foundation and rolled down the rock to the cellar floor, threatening to flow over to the finished side of the basement. First we put a new drainage system outside the house but that did not help. Five years ago we had another basement company come and they told us all we would need is a dehumidifier and that would dry up the water. We bought their big dehumidifier but nope, that did not make a dent in it, it has just gotten worse each year. I called CT Basement Systems late last fall and a very, very nice representative came, looked at the rock and the water flowing down it and was confident their system would take care of the problem. I have a friend that used them for water in her basement and she has raved about them and has never had a drop of water since her system was installed. I paid the deposit and the technicians came exactly when they said they would. They did a great job, were very professional and left the cellar area very clean in spite of all the dust that must have been generated by the jackhammering. I am very happy with the job they did. However, there has been one unexpected problem. Before the drain was put in, I had been buying absorbent socks, flood bags and all kinds of things to soak up the water. Now we just let the water course down the rock into the drain guard, which then funnels it to the sump. We discovered that some of the water drains down to our brick chimney, which abuts the big rock . Instead of continuing it's flow down the rock to the drain, some water is soaking into the gravel around the chimney and then coming out on the other side, where there is no drain guard, making puddles on the floor again. We think the rock needs a thin lip of cement to direct the flow down and away from the chimney area. So, I called the salesman. No call back. I emailed him. No reply. I called and left another message but nothing. I called the company and asked if they would give him a message to call me. No response. So, I can only surmise that they are completely uninterested in this, now that the job is done. I now have a mason coming to do the cement. It is too bad, because I was so impressed with the salesman when he came and also with the installers. I would recommend the product and the installation service beyond a shadow of a doubt. But the lack of customer service after the fact is a huge disappointment. I actually do not mind having our own mason come and do the job. If they had called me back, I would have told them that- I really just wanted to get their opinion on the problem. But they apparently just don't want to be bothered."

Groundworks is the North America's leading and fastest-growing foundation repair and water management solutions provider. Groundworks is a vertically integrated company with its own manufacturing operations and a world-class software solution, allowing us to serve our customers more effectively. From the first phone call to the annual maintenance offered, our customers have peace of mind knowing we're there with one mission to repair, protect and improve their home. For state licenses visit Groundworks.com/licensing

"I texted him and he came out after 30 minutes. It was super quick and amazing. He showed me that it was just a silt underneath the pump and also showed me what to do for future problems. It was a quick job and he's our go to guy for a plumbing work."

"Hello, I just signed the contract with Sila Heating, Cooling and Plumbing on March 27, 2026. I hope everything goes well; I'll let you know at the end, once everything is installed. See you then!"

"Steven was the absolute best… arrived at the very start of only a two hour window, fixed the problem in about an hour. Very polite and courteous. I called three plumbers and he was the first to call me back and the only one who would give me a ballpark figure over the phone. The others wanted to come out and have a look for $70. even though I accurately described the job in detail. I’m thrilled to have a reliable plumber! A more than satisfied customer, Lora Harrigan"

"I had lost water pressure on Saturday and made a emergency call to a unknown company from google. I talked to a person immediately from Cassidy Plumbing and was told I would get a call from an employee in one hour. An employee called and would come over in 15 minutes. I was amazed at the response time. He check out my water system thoroughly and told me that I wasn't getting water in the well tank causing me to lose pressure but also I was not getting any pressure straight from the well either. It was either the water pressure tank with the pressure switch or the water pump that was causing this problem. The pressure gauge was also broken. He explained fully what needed to be done, the price for each issue and since he was not able to do anything until Monday, I was first on the list.
Cassidy Plumbing called me in the morning and told me that they would be their in one hour. They came promptly and went to the well tank first and found out the pressure switch had corroded and the well tank was also not doing it's job. The tank was about 15 years old and the switch was more than 25 years old. I was told and saw everything that needed to be replaced and the price. When replacing the valve close to the water filter housing the piping broke off and upon looking at it this was corroded too! I was able to get a discount for the water filter housing since they were working on that section of piping and it was unexpected. Afterwards they tested the water pressure to make sure all was working and that the register near the pressure switch was functioning.
My water room is the size of a closet. Inside is the water heater, water softener system (tank for salt and two tall cylinders), electrical box, telephone box, cast iron plumbing for toilet and the well tank. It was tight to say the least and they did a neat job of putting everything together and cleaning up.
I have had to replace my well pump and another time the electrical wiring to the pump and both these companies could not compare to the professionalism and services that Cassidy Plumbing and Heating."

"I ended up hiring company after I shopped around for my Boiler, burner and Indirect hot water tank replacement need. I extensively researched prices and companies in my area. Lou the owner returned my call on a weekend in case there was any emergency. After he only asked to send him photos and videos. And instantly gave me quote for two scenarios (Which btw he honored all the way). This was stark difference from other companies who had to set an appointment to come measure my house with expensive equipment or software (Which size and BTU output I needed I already knew). And tried to upsell me something I didn't really ask for. Sched beat others on price which was most important to me in addition to reviews. After I picked them company clearly communicated when Job will start and were very punctual. David and Guy (I didn't catch name) where very punctual - cleaned after, daily. Clark and Enfi (I hope I spelled the name right) joined them the next day. Also very punctual and professional - all worked with minimally disturbing my day, as I had to work from home. And Job taking one extra day, they did it, leaving everything clean. Explained me and gave advice on maintenance and tune up. I'm not a professional in this area but what they installed looks good after years of watching my rusty boiler and Tank started leaking ;-). Pretty much rebuild everything with new pipes and motor pumps. I hands down will recommend company without any hesitation. Definitely shop around. But have no doubts Schede will do the Job as well if not better than others with great quality to price ratio."

"Nixon is are hard working family man. He is relatable and dependable. He is on site and does not just send his workers. I found both Nixon and his workers to be pleasant, courteous, and very respectful to my home. I hope to Nixon again to paint the interior of my home."

First String Plumbing, Heating & Cooling is built on over four decades of hands-on, master-level experience paired with modern equipment, straightforward pricing and a commitment to serving our neighbors near and far.\n\nWe believe every homeowner in Connecticut and New York deserves a team they can count on whenever they need help. When the lights are at their brightest and all eyes are on us, we will always do what is right and that commitment never fades.