Get matched with top major renovation multiple room pros in Rock-point, MD

"I am writing to formally express my deep dissatisfaction with the recent retaining wall replacement project completed by John Krause Construction (JKC) at my property. After reading positive reviews and receiving an estimate that, although over my budget, seemed reasonable for the work involved, I made the decision to hire JKC. Unfortunately, this has proven to be a significant mistake, and I am left extremely disappointed with both the quality of work and the overall experience. Here are the main issues I encountered: 1. Unprofessional Behavior: The crew exhibited unacceptable behavior while working on my property. Not only did I witness them disposing of bodily fluids on-site, but they were also disrespectful and dismissive. when I raised concerns no response was received. I now smell urine when entering and exiting my garage. 2. Unresponsive Ownership: I have attempted to reach out to the owner multiple times to address these concerns and resolve the issues, but my messages have been met with silence. This lack of communication is incredibly frustrating and has only added to my disappointment. The owner refused to speak on the phone since the owner was made aware of the call being recorded. 3. Property Damage: During the construction process, my property was left damaged in multiple areas. This included e.g., landscaping destruction, equipment damage. Personal crew members vehicles being driven through my yard leaving deep tire marks damage. 4. Subpar Quality of Work: Despite the high cost of the project, the final result does not meet the standards outlined in the estimate or contract. No proper grading was completed. Every time it rains pools of water sits in front and behind the wall. The response received was. “we have passed all inspections.  There will be some water pooling while it is settling still. Plus the fact of the hard rain today, it will happen.” The wall has been completed for 2 months. Given the extensive problems, stress and anxiety I have faced. I do not recommend John Krause Construction."

"Excellent work. Very happy with the results."

"I have been using the team at home breakthrough for years. At this point they fully remodeled my basement including adding a new bathroom/wet bar. As well as a huge overhaul of my main floor bath and laundry room. The quality of their work is outstanding. I also love their quote structure. They start with a labor number and give you an idea of what materials will cost but it’s essentially a chose your own adventure on how high end you want to go on features etc and they are very helpful to guide you on the way as well as have great experts to point you to on cabinets, fixtures, tile, countertops etc to help you achieve your vision. Look forward to having them back for my next project!"

"I had a great experience with the American Contractor Near Me. They remodeled our cafe's kitchen and the new look is amazing. It was an absolute pleasure to work with this company. The crew members were incredibly patient, taking the time to thoroughly explain all of our options and patiently answering every question we had. I will hire them again for all my remodeling needs in the future"

"We write this review as a sigh of relief now that our renovation project with River View is finally complete. The quality of the final work is excellent, and the construction crew, architect, and county inspector were all great to work with. The original crew we worked with, led by Edwin, were so hardworking, friendly, thorough, and fast. That's what really pushed us from 2 to 3 stars. However, the process getting here was frustrating and unnecessarily chaotic. Timeline & Communication Issues: Initial promise: We were clear that the renovation had to allow us to live in our home during construction and be completed before Christmas. Early communication: Our original project manager, Cris, was personable, and early communication seemed fine, if a bit informal and sometimes inappropriately personal. Major miscommunication: Near the holidays, we discovered that the plans submitted included cutting into the roof — something we explicitly said we didn’t want. This contradicted verbal assurances and caused major last-minute changes. Project Management Failures: Poor planning and oversight: Cris and the architect’s plan didn’t align with the construction work. We had to get involved directly with the county to fix errors. Paperwork errors: Incorrect submissions to the county added delays and confusion, which we had to monitor ourselves. Last-minute scramble: We were cleaning up dust on Christmas Eve due to these planning failures. Personnel Turnover & Lack of Handoff: Cris leaves the company: No proper handover to James, the new PM, who was unfamiliar with our project. Crew replaced: The original crew, who were great, were gone; new crew had no context or direction. James leaves: Another handoff with no context — the third PM had no idea about our project or its outstanding items. Escalation mishandled: When we raised our concerns with Kyle, the CEO, the response felt dismissive, with no accountability for the previous missteps. In summary, it's a beautiful end result... but we’re glad it’s over. The process left us frustrated, confused, and frankly, exhausted."

"I wish I could give ten stars. Came home from Christmas to a literal waterfall in my house. Steven and his crew were absolutely the best team I could have asked for. Understanding, communicative, empathetic and on top of all that, the quality of their work is EXCELLENT. My entire first floor was taken down to studs and rebuilt and it's better than it was before the disaster."

"They were responsive and professional. I'm happy with the result."

"They were great—came out same day, reasonable price, and they were very nice and easy to work with. Will def use again for any electrical needs."

"I just warn other people about their scam like business tactic. They added up overhead charge (8% of labor cost) and whatever material they used to finish the job. So an upfront estimate they give you is only labor cost. Be careful before you hire."