Get matched with top foundation, basement or crawlspace waterproofing / encapsulation pros in Rockford, IL

"Great to work with…. Responded quickly was very thorough "

"Good work in general; our basement no longer sees water for over 3 years now, which is the most important thing. But there were some real issues: The biggest issue is that USW did not adhere to local electrical codes, and did not arrange for a final inspection of the project. So we didn't find out that it wasn't to code until years later, and now it's a big hassle and minor cost to fix and get the permits. Ask your local gov yourself what you need to do for permits and inspections; don't rely on USW! USW said they would seal any foundation cracks found along the way; they didn't do this until I bugged the warranty dept about it (but they did do it eventually). USW sent someone out for the "annual checkup"... over 2 years after the install. It's a good thing they (eventually) did, because they discovered the backup battery wasn't charging. Now I know to check this stuff better myself. Prices also vary wildly and are kind of negotiable (I'd give more detail but I'm out of space)"

"excellent Sirius health issues were discovered"

"Terrible experience with this company that ended up costing us more time and money. The sales people were great and on time and sent a quote very quickly. That is where the positive experiences ended. On the day of the project, the team showed up late. They couldn't complete the project that day (we asked multiple times to see the timeline of this project) and had to return after the weekend. The work failed inspection twice for "poor workmanship" according to the city inspector. The company wasn't responsive at all to us trying to get the work completed. The work that was started in November was finally finished in December and we just had our third inspection (where it finally passed) in March. I had to call to schedule the inspection myself as I waited for several weeks for the company to do so (after confirming on a call that they would schedule the inspection- they never called the inspector). I'm still waiting for someone to respond to my emails/follow up calls."

"Before and after. "

"Very well, everything went smoothly."

"Nick and the Dry Otter crew do fantastic work. Everything from beginning to end was top notch. The estimate was true, the work was done well and on time, and the result of the project is perfect. I live on the East Side of Madison and have had water seeping into my basement for years now. Dry Otter trenched all the way around my basement and installed a sump pump. I've been thinking of doing this project for years and met with all of the local companies that do this, and I'm very glad that I picked Dry Otter for the project. I was definitely nervous about possibly having to rip out the existing basement stairs as part of the job, but these guys were able to preserve the existing stairs which saved me from a huge additional cost. I'd recommend anyone to strongly consider this company for a sump pump installation. They answered all of my questions after the job and even sent someone after the project was done to tighten a nut on the water meter that was slowly leaking. Now I'm turning half of my basement into a chill out zone for the kids and keeping the other half as a utility basement. Our house just became way better. Probably the best thing I can say about this crew is that they are honest business people that stand by their work. Expect a job done well, on time, and at a reasonable price."

"Terry came to the rescue again! Recent projects he has handled for us inclide: 1. A deck update. Some boards were in need of replacing 2. A complete bathroom remodel. He took a jack and jill bathroom and turned it into a beautiful handicap accessible bathroom and a powder room. 3. Total roof replacement, code compliant. He even installed a new metal roof. 4. Various electrical projects. Certain outlets needed updating, as well as some wiring issues. 5. Using his connections to reputable tradesman with other skills. Terry either fixes it himself or uses his friends and connections to find other tradesman who can get the job done. Fir example, he used a tile man on the bathroom project."

"First there were a couple of delays due to COVID, the weather, and a truck broke down. The window guys were over 2 hours late. While excavating near the house, the workers “accidentally” broke our water main. This of course was our fault and cost us an additional $3000! Read your contract. There is a small clause about accidents not being their fault. Subsequently, we had no water for two days and a large plumbing bill from a plumber they sent. This may not be over."

"They were very good. They did a great job."