Serving Rocklin, CA and surrounding areas
In business since 1948
Free estimates
Warranties offered
"The best service from in the showroom to even the installation crew! Would highly recommend this company! You will not be disappointed! <br />"

Serving Rocklin, CA and surrounding areas
In business since 1948
Free estimates
Warranties offered
"The best service from in the showroom to even the installation crew! Would highly recommend this company! You will not be disappointed! <br />"
Serving Rocklin, CA and surrounding areas
In business since 1948
Free estimates
Warranties offered
"S & G removed our old carpets and installed new carpets in 3 bedrooms. Mike came out and gave us our estimate and showed me the layout of the carpets including where the seam would be located (by the headboard). After installation, the seam in the master bedroom was right at the entrance. We also noticed large scratches on the bed, the desk, and the door jamb to our bathroom. I contacted them and they kindly reinstalled the carpet in the master bedroom with the seam at the headboard as originally planned and removed the furniture moving fee. We are still left with a huge scratch on our bed and damage to the door jamb and desk. I suggest moving your own furniture if possible. The carpet itself looks great. <br />"
Serving Rocklin, CA and surrounding areas
In business since 1975
Free estimates
Warranties offered
"<p>We were getting a vacant home ready to sell that had been occupied by a tenant with a pet and small child for 6 years, We thought we may have to replace the carpet, as it was stained in quite a few spots and had issues with bunching in several areas that had become loose from the carpet strips. Jeff from Rug Bug gave us an estimate in mid-July, but advised that we wait on the carpet cleaning until the very last thing before we listed the house for sale, so that any other repairs/cleaning/painting was done prior to the rug cleaning. We called back 2.5 months later to schedule the cleaning, and Rug Bug honored the original estimate price $110 for cleaning and $170 for stretching the carpet. The carpet looked AWESOME and we did not have to replace it as we originally had thought. We were VERY pleased with their service from start to finish (and, a "shout out" to Mary in the front office, who was wonderful to deal with, as well!) and we're already planning to use them again to clean the carpets in our own house.</p> <br />"
Serving Rocklin, CA and surrounding areas

Serving Rocklin, CA and surrounding areas
In business since 1991
Free estimates
Warranties offered
"The house is 16 years old, cement slab, and I am the original owner. Alma, Anita, and Jeff (the shop owner) were all great to work with. They helped me educate myself regarding flooring types and ranges of quality, critical to success for major purchases. They also helped me choose colors and materials that complement each other to ensure that I would be happy with the result. I secured bids from other companies as well, and Gold River Carpet One was the most competitive and provided the best quality products and best customer service. <br /> The stone and carpet installers both finished the jobs in one day, working into the evening with my agreement, and they did the best jobs. Original estimates were 1.5 days for each, and I was happy they completed the work in one day. <br /> The engineered wood installer did a great job "salting" the darker pieces in with the lighter pieces. The engineered wood is a lovely blond maple, and there is a lot of variation in the coloring. It looks great next to the oak cabinets in the kitchen. It took quite some time to decide on the wood because I prefer lighter floors and current fashion is for dark wood so the selection was more limited. <br /> I chose high quality products because the cost of installation usually exceeds cost of materials. <br /> approximate cost, including installation: <br /> engineered wood floor in kitchen, dining room and hall $3,900 <br /> travertine stone floors in 2 bathrooms and laundry $1,600 <br /> wall to wall carpet in living room, 3 bedrooms, closets, hall, and master vanity $7,400 (included Temperpedic carpet pad) <br />"

Serving Rocklin, CA and surrounding areas
In business since 1951
Free estimates
Warranties offered
"The laminate flooring in our kitchen and dining area is approximately 20 years old (if not older). A spill in the kitchen area caused several pieces to curl and separate. We contacted Simas Flooring based on the existence and promise of a "mobile showroom". We scheduled the appointment. David brought the "mobile showroom" to the house and my wife met with him. She showed him the damaged area and expressed our desire to approach this project one step at a time (the damaged area first, then probably replace the dining area later--a decision based on possible cost and whether or not we could get a decent color match). He told her that would not be a problem. At no time did he offer to bring samples in from the "mobile showroom". He did provide a very rough estimate for the work via email, but no other instructions or recommendations. I emailed him with questions regarding next steps, and the response I got was "you will need to come in to the store"--no other communication. This was annoying as this meant the benefit of the "mobile showroom" was negated. We went to the store on a day that we had confirmed David would be there; he was nowhere to be found. Thomas then came to assist, but was brusque, told us (not asked) what we needed, dropped a sample at our feet and vanished. We did get assistance from the other staff in the store, and they listened to our concerns. We took some samples home to color match. Thomas came out to complete the estimate. He was on time, and efficient. He was, however, somewhat condescending and unprofessional in conversation ("easy peasy" is not a term I expect to hear). He confirmed the estimate and took the deposit. Work was originally scheduled to be completed on 11/2, but could not be done as moisture and potential mold was discovered when the old floor was removed. We also had a vacation planned. We took care of the moisture issued and rescheduled the appointment for 11/11. Justin was the installer and was at all times professional, informative and responsive to our concerns. He completed the work quickly and professionally. He was without a doubt the best representative of the company. After the work was completed, we received an invoice for the balance due on or about 11/18 (invoice date was 11/16). I paid the invoice by check on 11/30. The company called us on 12/1 about our unpaid balance, which I believe is just a bit aggressive in terms of collection if you're not going to collect payment at time of service. Up until this point, we had considered using Simas in the future for other flooring projects (since we were very happy with the installer and the installation) but given the poor performance of the sales staff (David and Thomas) and the avariciousness of the billing people it is highly unlikely that we would consider or recommend this company. It's not just the work performed that generates good will and returning business. <br />"
Serving Rocklin, CA and surrounding areas
In business since 1991
Free estimates
Warranties offered
"Phi did a great job installing the laminate flooring on our rental property. He is very professional and responsive. He gave us a great deal. He not only included the flooring, but also baseboards and hauled away the old carpet. He also repaired holes in the drywall. Phil is very punctual and goes right to work. The floors look amazing! I will use him again for any flooring project I have including my own house. <br /> <br /> <br />"
Serving Rocklin, CA and surrounding areas
In business since 2000
Free estimates
Emergency services offered
"Cleaned carpets in several rooms. They will up sell you though. The price you see is always for bare minimum services. "

Serving Rocklin, CA and surrounding areas
In business since 1999
Free estimates
Emergency services offered
"great job carpet looks great , friendly service ,and great rates"
Serving Rocklin, CA and surrounding areas
In business since 2000
Free estimates
Warranties offered
"They were very professional and came on time each day as promised. The work was completed on time and the done at a very high quality. They also helped me select a great company to get the hardwood and flooring saved me 1/2 the price per sqft and was a much higher quality."
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