Get matched with top oven or stovetop repair or service pros in Rockville, MN

"The work was fine. However, after they left, I felt like an idiot for allowing them to push me into buying other-related services that resulted in the price more than doubling from the estimate. I knew that $99 was low for duct cleaning, so I talked about what other charges there might be & added dryer vent cleaning and furnace cleaning making the estimate $199. The technician suggested cleaning the air conditioner compressor outside, the water heater & some part of the furnace not already covered. I agreed to these extra services & expected to pay for them. However, I don't know why there was more to the furnace than that for which I already agreed to pay. And, I consider the amount charged for these services to be way out of line. I was an idiot for agreeing, but I don't like having been put in that position and I think they saw a sucker & took advantage of her. I'd prefer to know about other potential up-selling when I am making the appointment. If that doesn't matter to you, their work seemed fine."

"Great experience. Harmond W diagnosed the issue within the first 10 minutes of our interactive video session. He immediately followed up with the part number of the part which had likely failed and a link to Sears PartsDirect to order the part. After our session I removed the wall oven from the kitchen cabinet enclosure, found the suspected part, and confirmed it had indeed failed (as we had discussed during our session. I just ordered the part, and will plan to complete the oven repair when it arrives in a week or so. I'll definitely plan to use this Neli service again when needed."

"Seth arrived early Monday morning to fix a leaking and ice-covered recent model refrigerator freezer and check a microwave. He was knowledgeable, thorough, persistent in finding the cause of the problem, neat, helpful, and kind. He found and explained the problem, then fixed it completely (until or unless the same drain block happens again). It took some hard work and time but he was patient and efficient in getting it done. The microwave turned out to be an electrical issue but he explained the possible causes in an understandable way. I am very pleased with his work. $75 paid for service call through home appliance warranty company."

"We were unaware of an extra-large build-up of lint in our dryer.  The lint eventually caught fire and we had a small fire inside our dryer.  Fortunately, the fire did not spread and nothing was damaged except for the dryer.  We called SOS to see if the dryer could be repaired -- we were thinking it would need to be replaced.  The technician came out, inspected the dryer and told us it could definitely be salvaged.  We were thrilled.  He worked on the dryer immediately, but had to schedule the vent cleaning a few days later.  However, we were not charged until the vent cleaning was completed.  SOS provided me with one of the best experiences I have had with a repair company.  I was thrilled with the end result!"

"*ORIGINAL POST* Overall we were pleased with the work and the workmen. The removal of the old electrical post in front was a nasty job and was probably more time-consuming than they anticipated. The addition of the exterior outlets was easily accomodated and they spent the time to get them in exactly the right place, which was appreciated. We were especially pleased with the porch re-screening - it's tight and hardly seems to be there now. Our only negative was that some of the painting was just a bit sloppy. The days they were out were very, very hot but they got everything done in a timely manner.

*FOLLOW UP* After about 10-11 months we noticed that the screen on the porch was coming loose, allowing bugs in. We started to call them and they stated that they would get us on the schedule to have someone come out and look at it. This happened several times but we never saw a repair person come out, nor did they call us back. I change my rating to a huge failure - an F - due to the lack of responsiveness, the poor quality of the work and the poor customer service."

"They were fairly good. I thought they sales people were very knowledgeable  but there was 2 of them and I am not sure if that was a sales tactic or not. They were good but the too a really long time. I felt it was on the high side but I knew the carrier."

"Kyle did a great job and got it done when he said he would! Recommend him for your appliance repairs."

"The technician emptied the freezer, which was in the basement, to work on the part that needed repair. Then he neglected to put anything back into the freezer, including a turkey I had bought for Christmas and a rack of ribs. Two days after he left, I went out of town for two weeks. The turkey actually exploded and spewed its liquid all over everything, which had to be discarded. I let AHS know and they couldn't even bother to call me or follow up on this. I'm considering not renewing my contract with them because of the quality (or lack thereof) of many of the providers they send."

"They were friendly, competent and made it very easy to schedule the service."

Home appliance repair