Get matched with top carpet installers in Rockwall, TX

"We worked with Bruce & his staff did an excellent installation of our beautiful carpet. We would highly recommend CAROET outlets of Tx in Garland."

"One of the best experiences we have had in home improvement projects. Our carpet had held up well but after 18 years it was time for a change. We visited a couple of the big box stores and was not impressed. A friend recommended Ted's and we can't thank her enough. This is very professional but friendly organization. The sales person took all the time needed to understand our plan and to offer suggestions to improve it (not up pricing but real improvements). He was able to come that day to the house for the measurements and the carpet was ordered shortly after that. They were able to support our requested install date with a team of very professional installers. They arrived on time and did not waste any time getting to it. Talk about a well organized team. Furniture was moving, old carpet was being pulled and the new was going in. The site was cleaned up at the end of the first day and they finished up ahead of time on the second day. Beautiful end result and a great experience getting there. Ted's is definitely the little shop that can. Price was great, sales was great, install was great and followup was great. Who could ask for more."

"We are so happy with Floor Mender! We had a 20-year-old carpet throughout the house. While worn in places, it was still very nice. We had purchased a high-quality carpet in the first place and wanted to try to extend its life. Awful ripples had developed all over it. Kevin came first to estimate the need. The next day, his specialists arrived right on time and got to work. These two men were extremely professional and courteous. We enjoyed having them in our home. It was clear that they knew exactly what they were doing. I recommend Floor Mender to anyone who needs carpet stretching. It's an excellent company. They also offer other carpet services, and I'm keeping their number handy for when the carpet is ready for a good cleaning."

"Could not have gone better. Installers were prompt and professional. Even cleaned up work areas when they went to lunch each day! Polite and considerate. I was so pleased. The job looks great and I would use this company and these two installers again for any flooring or carpet."

"Cleaned all my carpet. Tech was late for appointment but he did a great job!"

"These brothers know everything there is to know about getting stains out of carpet and upholstery. Their prices are reasonable and the carpet stays clean (and smells great)!"

"Carpet installation was completed in 1 1/2 days as scheduled. Team arrived on time each day and were very professional. The house looks great."

"The installation went very smoothly  They came, they measured, they installed and they cleaned up when they were thru.  I am very pleased with the carpet and working with Cherrie was very nice.  She is knowledgeable and efficient. <br />"

"Some companies promise the moon and then and quot;dashand quot; your expectations. Some companies promise what you are dreaming of and then and quot;dashand quot; off with your cash. In these times of less than reputable contractors it is indeed refreshing to meet someone you can simply just call a PROFESSIONAL and then they back that up with their actions. Carpet Connection was my first experience with wood floors and if I ever need another one done they will be the ones doing it, no question! The estimate was done in my home by Wes the owner of Carpet Connection. We had gotten two other estimates from tile companies to put down tile floors that looked like hardwood. Wes measured, figured the cost, and then asked the 64 thousand dollar question. and quot;have you ever thought about hardwood?and quot; Well sure we had, but the cost was always too much and the budget was always too short to make that jump. Wes gave the most competitive price ever on the job. He was able to give me real hardwood for only $300.00 more than I was quoted for tile! That was a no brainer. Now comes the good part. I paid half of the estimate up front and set the date for the install On Monday morning, right on time, two people showed up to start the job. They demolished the entire tile floor in two days and cleaned up the very dusty mess. From that point the same two people then installed the entire floor of my living room, dining room, and hallway in only two more days. Friday arrived with the Foreman inspecting the final job and checking that we were 100% happy with the results. I paid the remaining balance and thought the process was done. Boy was I wrong! Within days my phone rang and it was Wes himself calling to verify that I was happy with the job! I was not happy I was elated! The value of my home has increased as a result of the new flooring. I can now walk barefoot to the bedroom in winter without having to put on snow shoes. Carpet Connection has restored my faith in the true business professional. At Carpet Connection it seems to be all about the customer, NOT THE CUSTOMERS WALLET! Should you use these guys? H*** yes! <br />"

"The experience began with a trip to multiple showrooms of different companies. We wanted an engineered floor (balancing cost vs quality) that had a hand-scraped look and would include a small groove between the boards so that it would be evident when looking at the floor that it wasn't laminate. We learned a bit from each company we spoke to and by the time we ended up at Sand H we were better prepared with the kind of wood (Hickory due having a 6yr old child, dog and wanted to install wood in the kitchen), texture (hand-scraped) and general darkness. We took home a couple of sample boards from 2 different hardwood companies (1 expensive and 1 inexpensive). We loved the expensive one due to the hand-scraping and randomness of the dents and such but ended up satisfied with the hand-scraped look of the less expensive choice (we are conscious of not over doing upgrades in our house since its not in a high end neighborhood). The sales team came to our house to take measurements and offered some advice on colors and explained the installation procedure. Once we finalized our decision scheduling was easy and they were accommodating when I made 2 adjustments to the schedule. Leading up to the install I was contacted multiple times by the warehouse as the day drew closer. <br /> Our installation took 3 full days and the install crew worked late all 3 days to get the job done. Our install required the team to remove carpet in all rooms except the kitchen. The kitchen required tile to be removed. Thinset was put down to level the floors and then jams and brickwork were undercut so that the floors flowed right into existing structure requiring less trim and molding and giving the house a look of a professional install. There was quite a bit of brick to undercut with the fireplace, bar area at the kitchen and one wall of the kitchen. The floors were glued down and a shoe mold in the vertical orientation was used around the edges. Where wood met carpet they used a tuck method which meant there is no extra trim at these thresholds to trip over. The only threshold that was needed was to the laundry room which has vinyl flooring. The installers do not paint trim and supply it and quot;primedand quot; only. My existing trim is white except around the kitchen island where it is maple. They installed primed white molding where white trim existed and maple colored molding against the maple cabinets. I had another contractor handle painting of the white trim and sealing of the maple trim. <br /> During the install process only 2 issues came up that were a concern for me: <br /> One was the possibility that my refrigerator would be raised too much to fit back under the cabinets in the fridge nook, it was already a tight squeeze when it was a tile floor. The hardwood did raise the fridge a bit and at first I thought we'd have to modify the cabinet but one of the guys saw that the plastic cover over the hinge could be pressed down a bit to get it to slide under the cabinet. <br /> The other issue was at each of the exterior doors (3 of them). This is almost a 20 yr old house and it had older door thresholds they don't sell anymore that have about a 45 degree curved angle to the floor. Plus the threshold to the garage was technically installed backwards by the builder and there was no easy way to flip it around because then it would be hanging over the garage floor. The flooring team does not handle threshold replacement but offered to cut the metal thresholds or use transition trim to make it work. In the end I had another contractor replace my front door threshold with one that had a 90 degree face against the floor and flip the one to the garage around and install a 2x4, caulk, etc to give it support. At all 3 doors no extra transition strips were used and the team cut the boards to fit flush against the thresholds and used colored caulk to fill in any gaps. <br /> Communication with the team was fair, only 1 of the 3 guys could really converse with me and even then sometimes it didn't seem we were on the same page or working out a detail was lengthy (english was not their first language). At no time did I feel the need to call the sales team to intervene. <br /> At the end of the install when they were cleaning up, they used a wood surface cleaner. The cleaner, while made for wood, says on the bottle its not recommended for floors because it can make them slippery and I can vouch that it did. It made the floors look amazing (shiny and clean), but in reality the true look of the floors that we will live with is much less shiny so it kind of gave a false impression of what they should look like. I don't completely fault them for doing this, they want the floors to look their absolute best immediately after install but maybe there is a reasonable compromise to this practice that doesn't involve using a product against the product warning label. <br /> A week or so after the install was done, we received a gift in the mail from the sales team thanking us for our business. If I would have any recommendations for Sand H, it would be to have someone from the sales team visit the job site during the install just to make sure everything is going ok (or at least call), I would also have an information packet for homeowners that might be new to hardwood floors as it was a learning experience getting grippers, felt sliders, swiffer and cleaning supplies for a surface I have no experience with. They could even go above and beyond and have a hardwood floor and quot;getting startedand quot; kit they could give to customers spending a lot of $$. While putting furniture back I ended up with a slight dent from my furniture mover tire when moving a really heavy piece (not noticeable unless you know where to look), so advice on what not to do on your first day with the floors would also be handy. <br /> As of this writing we've had the floors for about 5 weeks, we were mad swiffers for the first few days, we are still working out the best cleaning methods (deep cleaning vs sweeping) and have even considered a roomba since our dogs hair is pretty visible. We have an oreck vacuum that we use on the floor now about once a week and then we swiffer in hard to reach places and as needed. I've found 1 board where it wasn't butted up against its neighbor board lengthwise (short side) as well as it could have been, I'm considering if its a wide enough gap to fix, caulk or leave alone. I also was not able to be there for 100% of the installation and I missed out how they addressed some boards that didn't meet up perfectly since my kitchen wall is essentially an island in the sea of hardwood that was installed. It appears if I get down on the floor and look closely that there wasn't a perfect meetup and they used some caulking to mask the imperfections. At standing height you can't see this and again if you don't know where to look you'd probably never notice. <br /> My advice for anyone getting hardwood floors: Clear the install areas of all furniture and breakables before the installers arrive; when salesmen tell you that installers can move furniture from one side of a room to the other during the install process, don't even consider it, things go much smoother when the installers have free reign of the work-space. Plan ahead by taking a good look at all transition points where the new floors meet old, meet walls and meet doorways. You don't want to be figuring challenges out after the installation has started. <br />"