Get matched with top tankless water heater repair pros in Ross, OH

"went well. heat went bad. quoted three companies. Sam came better price with a better machine. I have been with chilly for a while, will be a long while too."

"I got a new electric water heater installed and an old gas water heater removed. Pros: - gave a free estimate before service and answered all questions - arrived on time - got the job done in 4 hours as promised Cons: - final price was higher than I expected for an average water heater installation with me providing the water heater. - detailed breakdown in the bill was not provided for items I got charged. Would be nice to see the itemized list and price for each."

"The repairs went great.  The plumber also did a free inspection of the rest of the sinks in the house.  Also, got the Angie's List discount.
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"Travis Cloyd and his partner did a great job replacing our 15 year old HVAC system with a new Trane. They were on time, efficient, and neat as a pin. Looking forward to enjoying the comfort of the new system."

"Dustin did a professionl job cleaning up our kitchen after a major leak: installing new pipes and cutoff valves and new faucet. He also installed a new hot water heater and battery for our sump pump."

"I really like the online appointment setting. My water heater pilot light would not stay lit, starting on a Saturday night and I was able to schedule a non-emergency appointment for Monday right then. The technician was very prompt, courteous and professional. He was able to measure that their was no voltage coming from the thermopile and determine that the part needed was either the thermopile assembly kit or the gas valve assembly. He also was able to help me look up the warranty information, show that my water heater was under warranty for parts still and the number to call to order the part. He also scheduled an installation appointment for the day my parts were scheduled to arrive right then. I received the estimate the next day, while waiting for the parts to come the following day after that. The installation prices seemed really high considering the price of a new water heater. The estimate for installation of both parts when they arrived, the thermopile and gas valve assembly, was $700. I canceled my appointment, knowing that if my husband and I could not put the parts on ourselves or find someone we know with water heater part experience, then I could buy a whole new water heater for that estimate price. We drained our water heater ourselves, and from there our HVAC/Furnace family member was able to install the new parts, check for leaks, refill, and start up the water heater with no problems in under 2 hours. While the customer service from Flow-Rite was very good, the high priced estimate was very unreasonable. The initial service call was worth $50, but I would not call them again based on their service prices.
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"Jimmy was very informative and went the extra mile to ensure I understood the repairs necessary."

"Zak showed up on time, looked at my to be fixed list and went right to work. He was able to loosen the shut-off valves in both bathroom sinks, so we we didn't have to replace those. (I'm 70 and arthritic, no strength in my hands and wrists.) If the shower regulator goes wonky again, I should be able to fix it myself as Zac showed me how. No charge for that fix. The toilet needed a new flapper-apparently the el crappo one I had used was no good-it was worth the $15 charge to finally not have to turn the water on/off to use the toilet! The cost of the project includes the new faucet which I guess to be $80-100 retail range (a nice Delta basic with sprayer). It was not a simple replumb; there were some challenges getting the old faucet out as parts were rusted and fused. Zac explained everything along the way, took care not to make a big mess and cleaned up after he was done. Took about 3 hours start to finish, including the time Zac took to go purchase the faucet and get the special tools needed to cut apart the old rusted parts. They will be coming back to install some shower rails for us after they get the parts. I will be calling these folks for any more plumbing repairs I need. I was so nice to call and actually talk to a live person and not play phone tag. I called them on a Thursday afternoon and they were here the next Monday morning as promised. This was a non-emergency call. BTW-they do charge $85 for a service call. This was work Plumb Tech originally did in December 2017. I had washed dishes in a dishpan and when I dumped the dishpan, water gushed all over the floor. I called they sent a tech over immediately-here in about 20 minutes. Turns out my old house and somewhat wobbley sink cabinet contribute to loosening the joints. The tech re-attached everything and tightened all the joints as much as possible. Everything is now working fine again. Done at no additional charge to me. I really need to have new cabinets installed so the sink will not move even a little, but the house is not worth that expense at this point. (We will be investigating some way of stabilizing things.) I really appreciate the fast response and not being charged."

"We worked with Chris Sanchez from SouthTowne Plumbing, a division of universal heating and cooling. Chris was a professional and knew his stuff. Didn’t try to upsell us on things we didn’t need. The day of the install of toilet and water heater he was quick and efficient."

"well done, correct function and replace of poorly welded coils from factory installation - still under warranty."