Get matched with top in Russell, IL

Hi neighbor! My name is Ryan, and I’ve been working as a handyman for the past 5 years, building on a wide range of hands-on experience along the way. I take pride in delivering quality work and making sure every job is completed the right way—no shortcuts, no loose ends.\nWhen you invite someone into your home, trust matters. I focus on clear communication, attention to detail, and making sure your vision is fully brought to life. No task is left unfinished, and no concern goes unaddressed.

"We had a blockage in our main sewer pipe under the basement floor. It turns out we had an old flood control gate that had collapsed. It was about 80% closed, so water was not able to get out of the house appropriately. I called several companies and not only was Robert's price reasonable, he was the most knowledgable and willing to talk through the issue and the solution. Robert, Phillip, and his crew were able to break up the concrete floor and replace the pipe despite the fact that it was encased in several feet of concrete and was located right near our fireplace. It was a bigger job than we anticipated due to the original pipe being encased in much more concrete than is typically used, but they were able to take care of everything without destroying the walls or fireplace. The new pipe was put in, and the hole was patched with cement. I can't say enough good things about the planning and work that Robert and his crew did. They were skilled and professional and a pleasure to do business with. Despite the large hole in the floor, the clean up was impressive. Half way through the process when we saw just how big and difficult the job was, I felt confident that we chose the right company. This problem could have been a lot worse, and I am glad we trusted Lincoln Sewer and Drainage to take care of it. They also noticed that our catch basin needed minor cement repair, and took care of that while they were here. I highly recommend Lincoln Sewer and Drainage, and I won't hesitate to use them again in the future."

"The 2 plumbers were on time, neat and careful around the house....repairs were made quickly and friendly...have already used them again for another repair"

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I usually don't look forward to giving reviews because if I can't give a stellar review I'd rather not give any review -- just my nature. But with the Plumbing Doctor I have never had a better customer service experience than I had with John and his staff.

I had a pretty bad leaky outdoor faucet and when I saw the Big Deal for an outdoor faucet replacement I did an impulse buy hoping that's what I needed. John got back to me within the 2 days the deal said he would and we made an appointment within the next few days.

His serviceperson arrived on time and went to work. That's when we had a problem. When he was trying to change the assembly, it broke off inside of the wall between the inside and outside walls due to the way it was originally installed. He said he would have to open up my inside walls to get to it, which to me was not so much the problem as it was to getting to the wall as I have a one piece desk-hutch unit that hugs that corner of the wall and basically is non-moveable. Lucian (the plumber) had John call me and said even though opening up walls is not part of the basic service, they would cover it because the pipe broke while the technician was working on it. Whew! I was not ready for major plumbing expenses for a leaky faucet.

Lucian had to take apart some panels under my desk and make 2 holes in the wall before he able to fix and replace the broken section of pipe. When he was finished he said I would have to get someone else to fix the holes as he didn't know how to do that. I was a little disappointed but more concerned that mice or bugs would come in from the outside. About an hour later John called to ask if I was happy with the work done and I told him I still had holes in my wall, he said he wanted me to be "100% satisfied" and said he would send someone over to get them patched. Since that was a Friday, I received a call on Monday from a different gentleman who made an appointment for the next day to finish the job. He brought pieces of drywall and spackle and finished the job. He offered to come back when the plaster dried to sand it down but I told him not to bother that I would worry about it when I repainted the room since the patching was hidden behind the desk panel. He put everything back, cleaned up and wanted to make sure I was a satisfied customer. I cannot believe it. These guys were really concerned about getting the job done, on time and correctly. I would trust them with any plumbing job in the future. And, by the way, the faucet works great and doesn't leak!

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"We didn't have the work done in the end. The bathroom faucet we wanted to install was a Grohe faucet. We purchased a "deal" to install a bathroom faucet. The plumber said that the deal did not include Grohe and offered to do it for an up charge. But, the up charge wasn't budgeted so we didn't have the work done."

"I submitted an email, a few days later I received a response, then took and sent over pictures, via text messaging, of the tub.  A few days later I got an email response then another with a different price quote."

"Had an exterior faucet that needed to be replaced. Lenny was great. I requested a quote around 1 pm and he was there to fix it by 3:30. He was fast and did a great job!"

"It was wonderful. They were very polite and knew exactly what they were doing."

"My old garbage disposal went kaput after 20 years of service and I needed to have a new one installed. In addition I needed to have the kitchen sink drainer on the second sink changed to a new one as the old one was corroded. I asked about 6 plumbers for quotes and the quote submitted by Wiz Plumbers was very competitive (including a 10% discount for members of Angie's List). I scheduled the work for Thursday morning and the plumber showed up right on time. He took photos of his work before and after - I was supplying the garbage disposal unit and kitchen sink strainer. He was very professional in the way he handled things - covered his shoes with plastic covers, wore a face mask (corona virus) and gloves and cleaned up the entire site after he was done. The installation went very smoothly and after everything was done, I tested it to check if everything was working correctly - which it was. I would have no hesitation in hiring Wiz plumbers again as their prices are reasonable and the work is done correctly and on time."

"The staff were prompt, professional, and friendly. They updated me on their progress throughout and did a great job."