Get matched with top plumbing installers for a remodel or addition in Russells Point, OH

"Good experience"

"From start to finish, my experience with Rogers Basement Waterproofing was the the kind of experience we all hope for when hiring a professional. I contacted Rogers initially to get an idea of how to start addressing external moisture issues around my home’s foundation. My plan was to start by having new downspout/sump drainage lines installed, but my goal was to find a trusted company I could have confidence in for addressing future foundation/basement issues that are inevitable in aging homes. Shortly after my initial call, Nick contacted me. At our appointment he arrived promptly and took the time to listen to all my concerns. He was so knowledgeable, patient, and easy to communicate with. He answered my millions of questions, and I never felt rushed or pressured. In fact, I felt so impressed with that consult that I signed a contract on the spot—something I never do—for installation of drainage lines. The day before the scheduled work, Nicole—the Office Manager—contacted me to confirm and answer any questions I might have. I did have a request concerning one of the lines, and she relayed that request as soon as our call ended. Within minutes, I was contacted by Nick that my request was noted. Nicole was so incredibly nice that it further confirmed that I’d chosen the right company. On the scheduled day, the 4 man crew arrived on the dot. Shortly afterward, Nick stopped by to see how the work was going and to see if I had any questions/concerns. The crew, Zach, Craig, Hunter, and Josh were the hardest workers ever and couldn’t have been more friendly and pleasant. All four, and Nick, went out of their way to put my mind at ease about the process. The crew are more than skilled workers, they are craftsmen. They did meticulous work and went above and beyond. While routing a line to avoid tearing up a garden bed, a huge rock had to be hacked out of the ground. It’s now a cool garden feature since one of the crew kindly offered to wash it off and haul it over to one of the garden beds! The terrific crew were so efficient that the work was completed in under four hours. You literally cannot see where the trench was dug. Last night, we had a gulley washer rainfall. My neighbors probably thought I had lost my mind standing in the street in the rain in the dark with a flashlight—but it was so great watching the rainwater pouring out of the new drainage pipe ? The entire experience with the folks at Rogers felt like I was working with family. Just amazing. I’m so happy to have found a trusted company to turn to if future foundation/ basement issues arise. Highly, highly recommend Rogers Basement Waterproofing!"

"Cabinets were high quality, workers were friendly but under stress due to what they called a work model. They ran into a couple of things that slowed down the work and took unnecessary short cuts. Dry wall was not all replaced where needed, dry wall mudding was a little sloppy and sanding was sloppy due to pressures of time. For the price that was paid the over all product was less the desired. A leak in a plumbing connection caused water damage to a downstairs bathroom ceiling and the repair was sloppy and the ceiling was left unpainted and spotted. The staff was under undue pressure to finish on Friday as the end of the week came so a new job could be started elsewhere the following Monday. While the workers were friendly and attentive the completed job has numerous flaws that are visible. The electrical work was excellent as was the installation of cabinets and counter tops. Until this company upgrades the over quality of work and allows extra time to properly complete a quality job when unforseen issues arise I would not recommend and felt we were overpriced due to the overall quality of work performed."

"It went perfectly, the installer were wonderful and the job went smooth."

"as advertised"

"The installation was done professionally. The installers were great and answered all questions with enthusiasm. Very knowledgeable. The water softener is a great product and exceeded all expectations. Great company"

"It went very well! Tim came to the apartment and looked at the issue. He told me that he will place the order for the new and more efficient unit than the old boiler and install asap. Tim's crew came the following Monday to demolish the old boiler and installed the new boiler on the same day. The new boiler was up and running on the same day. It was a smooth startup!"

"Project manager John Hickey. excellent instal of down spout drains by foreman Kyle Marohl & installers Keaton, Zach & Isiah. And instal of sump pump by Johnny "

"We've experienced excellent water and great service from The WaterMan since 2011. This was the year we needed to rebed the whole house filter, and I was pleased that the price for the new one remained the same. David arrived on time, wore a face mask per COVID guidelines and sanitized before he left."

"The person performing the service had to make several trips because one of the "new" parts turned out to be faulty. I found both Complete Protection and their local repair contractor to be both very responsive and totally professional at every stage of the repair process."