Get matched with top basement remodelers in Ryland, AL

"Sergio and his team were excellent! They installed a new tile ceiling in our basement."

"My fence installation was completed on 5/9/2024, so this review is 4 months after install. BLUF: Excellent quality work and knowledge. Great communication about project while in-person. Poor communication about coming and going. Unclear communication about costs throughout. Poor customer support after final payment. Will not use again. *The company* below means *Pro Caliber Fence and Deck*. *The owner* below means *Jeremiah Strawderman*. *The crew* below means *employees or hired hands for Pro Caliber Fence and Deck*. Knowledge and Work: - Mostly outstanding! - No other fencing company walked me through what would be best for my situation. - Very pleased with the crew. - A gate was installed incorrectly and needed repairs after 4 months (used different company). Pricing and Costs: - Very pleased with the initial quote. - I believe the cost should have decreased at the end, but I did not argue it because things happened during this project where I know the company lost money (Ill explain below). - Your cost may go up if material cost increases, and your cost will not decrease if they use less materials than quoted. There is no written policy on this. - My initial invoice pricing never changed. The amount of material and labor required during the job turned out to be less than the original quote, and the owner said money would come off of the labor. The total remained unchanged even after reminding the owner. Im okay with it, but its not great practice. - The company bought the wrong fence posts initially. The owner told me this was *on them* as far as cost (plus the correct posts were in the original invoice), but toward the end of the project the owner used it as an excuse for why money did not come off the total. It was a crap excuse, but I took it as meaning he was not going to take any money off and the series of events made me okay with this. Timeliness / Logistics: - Multiple things affected the timeliness of this project that made the company seem like they didnt have their stuff together logistically. - Day 1 was supposed to be post install day. They bought the wrong style of fence posts. The correct style is in my original invoice, but there was an oversight. - The business they bought cedar stringers (two-by-fours) and pickets from had ruined their stringers (two-by-fours) when they arrived to pick up the materials, so they had to repurchase stringers (two-by-fours) from another business. - During install, the air compressor for the companys nail guns died, so they had to buy a new air compressor and new nail guns. - After returning with new nail guns and air compressor, the crew had realized they purchased longer nails than intended and had to leave to buy the correct size nails. - A couple times the crew would leave without a word and come back many hours later. Communication / Customer Support: - Communication was mostly great while on site. Very friendly and willing to explain things. It lacked when off site. - Times for showing up or returning to site were rarely communicated. - When it came to communication about costs, it came across as hand-wavy/unclear/misleading. - At fence completion, the owner said to me, *If you need anything at all, please contact us.* The owners interaction with me does not support this attitude.- We agreed on a metal gate latching system versus a pull-string on my single door which was not installed after my final payment. After 4 weeks of getting a different timeframe that they would be installing the new latch and then didnt show up, there were a couple of fence pickets that could use replacing so I asked the owner if they replaced that sort of thing. The owners response was, *Its wood. Thats not on me,* and lectured me on how I got a deal on pricing and repairs cost them money instead of simply saying *no*. I got another company to complete their job and repairs."

"Even though my job was small, he did it for me and did a good job."

"Ken was very knowledgeable about our problems.  We asked him about several issues; some needed fixing and some did not.  I respect his opinions.  Our major issue was a two story wall that was sagging because it was built between floor joists.  We had an extra joist and supports installed.  The workmen were courtious and effecient.  Our floor feels very stable now.
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"Jason and his team did an outstanding job. The tasks were completed in a timely manner. The Professional Home Repair & Maintenance team is quality-conscious and their pricing is competitive. They cleaned up the work site after completing the tasks. Jason and his team are my "go-to guys" for home repair and maintenance."

"I'm still waiting for him to fix something that he said he would 4 years ago and he hasn't. We gave up."

"I originally hired Sam and his crew to complete a remodel on my master bath. I received bids from several contractors. Not only was Sam well under in price, but his overall demeanor and customer service made me feel instantly at ease. Throughout the project, Sam and his crew were professional, courteous, and overall a pleasure to work with. The bathroom turned out so amazing that I hired them a few months later to build a screened in porch off the back of the house. Once again, the quality and value were top notch!. I wouldn't hesitate to recommend Pro Building Solutions to my friends and family, and will continue to call them for projects in the future, big or small. They are the only contractor in Huntsville I'll use!!!"

"Our heat went out due to the weather and he came o it and fixed our heat fast. His service was wonderful so we ended up hiring him for cabinet remodels and they turned out amazing!! Will definitely recommend to friends and family."

"Needed some work done on my bathroom, they exceeded my expectation’s, would definitely use them again, great people to do business with!"

"Adrian is fantastic to work with! Every aspect of our project was done to our complete satisfaction, with quality workmanship. He is honest, dependable and is a real pleasure to deal with--first contractor we've worked with whom we have absolutely NO complaints about. We were so happy with our kitchen remodel, that we contracted with him to do a garage for us. We highly recommend Triscal Construction."