Get matched with top foundation drainage installers and replacers in Saint Clair, PA

"They installed three underpins to fix a porch foundation."

"PRO: For installing an interior French drain, while it was pouring outside, the crew was extremely clean. Both my yard and interior of my house was left with only minor evidence of the work. PRO: The initial consultation with Phil Thistle was informative and provided me with piece of mind in terms of the project and projected outcome. It seemed as though we would have support throughout the project. PRO: Owen Dan Kelly is very dedicated to the quality of his company and the work they do. Once he found out about some of the concerns I had with the project, he remedied them immediately. I was very impressed with the attention he provides his customers. CON: Communication. Up to the install, I was in constant contact with the company about timing and expectations. However, as soon as the install began and then directly after, I was on my own. There seemed to be no one overseeing the install, just the crew doing the work. Also, there were miscommunications about the project throughout the install; the crew was asking me for direction on installation steps I have no background on. CON: Support. Again, as soon as the install was complete, that was it. Phil showed me images of pictures he took with satisfied customers on past installs, making me feel that he was dedicated to the project's success. However, after the consultation, even though he was copied on various emails about some of my concerns, he never got back in touch. In addition, no one ever contacted me to see if I had questions about the finished product, to see how everything turned out, or if there was anything else I needed. CON: Timing. The crew was on-time for the install both days, however, the schedule was more impactful to my routine than expected. The crew worked 9AM - 3PM only on Day 1. However, to finish in 2 days, they worked 8:30AM - 7:30PM on Day 2. As I have a small child, having construction still happening after 7:30PM was difficult, but more so was confusing as Day 1 ended so early."

"See above.  Other than being misled by the offer, ie-not realizing that the reason for the appraisal was to obtain a mortgage only, I have no way to rate this service.  Please note, we did not use this service and have nothing negative or positive to say about this company.  Angie's List ought to have an Overall Rating for NA, like they do for the specifics.










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"Crew came on 3/4/13 to re do the drainage system installed 2 years ago and they mixed the cement outside on a brand new stone patio leaving huge white stains behind that will never come off
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Kristen Kishpaugh with Quick N Dry, LLC, would like to provide you with the same exceptional waterproofing services our current customers enjoy. Call us today!

"Sidewalks leveled and repaired, synthetic stone installed and fireplace repainted."

"Repaired or leaking chimney. Highly recommend."

"the homeadvisor site did not include sewage pump repair or replace so i selected sump pump. I chose sump pump because it was close but not correct."

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• Met with Gino early June. Original contact with him (he called) was 3 hours after my email on a Sunday! Met with him several times going over what we wanted, gave him architectural drawings of the deck and discussed materials to be used. We had some concerns over attaching such a large structure to the house and wanted to be sure we would have no problems with it shifting or collapsing and to make sure the weight bearing was addressed with all posts etc. He was great to deal with, able to reach easily and quick to sign the contracts and pick up the deposit. I called 3 references, all glowing. All stated Gino's men worked from 7:00am to 7:00pm and finished the jobs in the assigned time and quality of work was excellent. 2 were repeat customers and some even referred him to their friends and actually he was on those additional jobs then. Sounded GREAT!
• Contracts signed 6-22-12

Promised start date 7-16-12 and quoted a 10-14 day job. The only item not included in our original plans was the railing. We changed our minds and added the railing to the bid on 7-17-12 and paid for supplies and labor for this addition in full. Not once did Gino mention this may cause an extension on the original 10-14 day job time.
Promised start date delayed a week to 7-23-12. No one showed up. We had to call him to see what was going on! He then promised they would be there on 7-25-12, no one showed. FINALLY they showed up on 7-28-12. He offered NO explanation at that time.  
His employees would not show up for days with no explanation. Weather was cooperative. I found the prIncipal problem to be inexperienced employees with little to no supervision, they seem unsure as to what to do. Some errors in work were so obvious I noticed them! All issues we pointed out were corrected promptly.   
Here is a timeline of the work done using my dated photographs as a reference so as to be fair and accurate: 
July 28th-siding removed (3/4 of the back of my home is exposed to the elements). Holes being dug for sonna tubes. (note-they did have to dig in bedrock and actually needed jackhammers for a few of them).
August 3rd-sonna tubes in. 3 long beams in for the base of the deck (extending to the back from the house).
August 7th-framing has been done for the second time. First time they had such a bow in it that a foreman ripped it out and redid it in a day! 
August 13th-started roof beam frame. 
August 15th-roof frame complete.
August 20th-shingles on the roof complete-more siding removed.
August 22-face of the roof completed. (triangle part now solid)
August 25th-face of the roof now has scalloped siding 
August 28th-inside of roof framed for soffit.
August 30th-2 of the 3 columns up, 14 X 22 section of decking almost complete.
August 31st-all decking down, 3 columns done- still no siding on my house. We have been having major water damage to the interior of our home due to heavy rainfall and no siding. Spoke with GIno about our concerns but still no finish date set.
September 7th-railing 3/4 done, still missing siding and steps. 
September 13th railing complete, still needs soffit work and gutters. Siding now beginning to be being replaced but it has been almost 2 months without siding!
September 21st-soffit work completed. Siding is on and has been cleaned with a pressure washer.  Finally able to place my recently purchased furniture (June) onto my deck. Still needs lattice work completed but at least now I can sit on my deck (in a jacket!) Just in time to put the furniture away for the winter!
October 3rd-lattice work complete. Deck finally finished.
 To sum up my experience with Gino and ECO Builder Services:
 The end result was a beautiful deck. He always returned our calls even when he knew we were upset or angry. 
  
What I did not like
The time promised for the job (10-14 days) did not equal the time it took to finish the job! (82 total days/60 work days if you count Monday to Friday).
 When I addressed this with Gino I was met with rude comments, him hiding behind 2 separate contracts of 10-14 days , plus the add on contract (for items he neglected to include in the original bid!) 5-7 days and stating the times listed for each job were consecutive.  While I understand weather may play a part in missing some days here and there, I can assure you that the weather was the least of it. Lack of appropriate workers on site was always the problem.
 
I did not appreciate being bumped for more "important" clients and being the subject of his poor time management skills. Spending $19,000 on a deck and not being able to use it for an entire year is not what I had in mind back in mid JUNE.


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"The prices were a little higher than we anticipated but when I checked out other area prices they were actually in the lower end fir our area. Had we to do it over again we might have asked for a day or two to consider what we wanted done. The work was done very quickly, within three days fir the new flue. The office forgot to call to confirm the day and time they were coming back but since we were home it wasn't a problem and we were glad to have them there to complete the job. They were very clean and after they left you wouldn't know anyone had been there. Very friendly as well."