Get matched with top fridge, freezer or ice maker repair or service pros in Salem, MA

"Joe was courteous and respectful and answered all my questions intelligently."

"Our 4-year-old microwave stopped working (no display, nothing). After doing some research online I unplugged it and plugged it back in. It started humming very loudly and displayed a PF (power failure) error, indicating a blown fuse or a control board failure. Wintley Baptiste from The Equipment Doctors stopped by two days after I made contact through Angi. He diagnosed the problem as a failed control board and said he would have to order the part and come back in 7-10 days to install it. He gave me an estimated price for the part and labor to install it and asked if I wanted to proceed. I said yes (if I had said no, I would owe $150 for the visit and diagnosis). Wintley called a week later, saying he had the part and could stop by that same day to install it. He did so and the microwave is working fine. The price to repair the microwave was $330. By comparison, a new microwave would have cost at least $500."

"He did what needed to be done, but I felt the price was too high, the issue wasn't that big and he got it done in less than half and hour. The person was also reckless, and left my dryer misplaced, I had to move it back to position being an 83 year old woman. "

"Washing machine was leaking and Stocker Appliance was there the next morning. Kavon diagnosed the issue after taking the machine apart and thoroughly inspecting it. He fixed it efficiently and knew what he was doing. Competent and friendly technician."

"they did just what they said they would do for the price quoted. I would hire them again without hesitation..prompt, professional, reasonably priced exactly what I was looking for... "

"Prompt response and service. Did a great job assessing problem and then fixing my dryer. Left area clean. Would use again."

"He was very, very patient with, It was flexible, you know, with the time. You know, he worked with my time, not like some other technicians."

"Super helpful"

"Our heater stopped functioning on Nov 27, 2023 and we called Petro who had done the maintenance on it before and replaced a motor two years ago. They were responsive and a technician came two days later. He worked for 3 hours without explaining what the problem was. Then said he needed to replace the motor. He fixed the problem and left without much explanation. Two days later a bill of $2500 came via email. No explanation, no break-down. I called 4 times over the last 20 days, spoke to 4 different reps and was promised that a supervisor will contact me with the bill details. Nothing happened. Irresponsible customer service and unprofessional behavior. They show all the symptoms of big, bureaucratic, and indifferent service company. I would not recommend Petro if you have options of more personalized services."

"not sure how there are so many good reviews. the company does not stand behind their work and 100% satisfaction means nothing. After a bad installation, where coolant leaked multiple times, air in the gas line, defective pump, cracked condensation pipes , leaking rain in unsealed roof exhaust, gaps in newly installed ductwork. They told me to find someone else to service the system after I left a bad review."