Get matched with top chimney cap installers and replacers in Salem, NH

"My wife and I hired Jason approximately two years ago to repoint our chimney and replace some bricks that he assessed as problematic before adding a screen porch onto our house (the chimney runs through the porch). This is not an inexpensive job. We also brought Jason back to add new lead flashing to the chimney when the porch was being built. After the screen porch was added, we noticed several leaks in the porch roof coming from the chimney area. We originally thought the leaks were due to a step-flashing issue. The contractor who built the porch was extremely responsive and assessed the roof and step-flashing and was unable to determine a leak due to a roofing issue. As the screen porch made it easier to access the upper part of the chimney, I went up on the roof and it was evident that Jason missed repointing several joints and despite sealing the chimney we had moss growing out of many joints. We subsequently noticed the roof on the older part of our house was failing and we ended up doing an entire roof replacement. Before the new roof, we had Jason come back out to fix some of the joints he missed. He was extremely difficult to get in touch with. We had to get in touch with him through the contractor who built the screen porch. He promised to come back and seal those joints which he never did. After the new roof, new ice and water, and new step-flashing around the chimney, we still had the leaks. The new roofer ran several hose tests and determined we had a problem with the chimney. After reinspecting, it was obvious that many joints still lacked sufficient mortar repair. We have kept Jason informed throughout the process, but he never returns our e-mails and is completely unresponsive. I spent hours on the roof myself sealing joints, adding mortar, and then resealing the entire chimney. The chimney has not leaked again since my work. Here are Jason’s own written words that he has not honored, “Yes I garuntee (sic) all my work with a ten year warranty. And again the estimate is as if I were approaching my own home so the idea is you don’t need to worry about your chimney again other than cleaning the flues.” In short, we trusted Jason with an expensive job and when we had an issue, he was entirely unresponsive. We even gave Jason an opportunity to respond to this review before posting. He did not respond. We are giving Jason three stars to be fair as we believe he did a relatively good job on the lower portion of our chimney. Moreover, our situation seemed to be a difficult situation to assess. However, our experience is that Jason will not respond if you have an issue, and the upper portion of our chimney was poorly done. Additionally, as the expert, it was Jason’s job to properly assess our chimney. We should not have had to do any of the work ourselves (or paid for additional materials), and Jason should have given the same level of detail to the upper third of our chimney as the lower third. It is worth noting that Jason was very good at communicating when he was bidding the job and throughout the job. If you hire Jason and have a problem with his work, you should likely not expect a response or remedy from him."

"I hired this company to repair my mother’s chimney. They came when they said they would, did a beautiful job and cleaned up the entire area once completed. My mother was happy and so was I as I do not live local so I went with them on a limb. Great work and great crew!"

"All work was completed and exceeded my expectation. Sam and Ivan took the time to explain exactly what they were inspecting, the process of how they cleaned the flue, the issues they discovered, and their plan to execute the work. Very nice guys. I will have them back again for sure."

"very pleasant and respectful company diagnosed the problem and corrected in an officiant and timely manor, would definitely recommend to any family or friends!"

"On time, solved the problem, kind and knowledgable, considerate of covid protocol."

"They made a fantastic job! Bob and his team arrived on time, finished on time, were very very courteous and nice tot talk with. The price was fair and they made the effort to come quickly before the weather is too cold to repoint the chimney. Bob explained me a few things about what he was doing and is fully comitted to deliver a quality job. I will recommend them to friends for sure.
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"Everyone with whom I interacted was professional and courteous. Throughout the process, all my questions were answered and options patiently explained in a collaborative, kind manner. The contract was well-written and comprehensive. The owner, Brendan Murray, personally communicated with me to ensure that the work done was of good quality at a fair price and was completed to my satisfaction. I highly recommend this company."

"Work started without delay. Existing inadequate posts replaced with robust masonry and new posts. Porch structure was reinforced. Personnel performed expertly and neatly. Cleanup was thorough. I am pleased with the results. I would recommend Rain & Shine to anyone needing work done. I would contact them again for sure"

"Everything went wonderfully with this company.  They were very professional, listened to exactly what my problem was, and explained to me how they were going to diagnose the problem and/or solve it before doing any actual work.  Once they started, the team (three people came) worked together like a well-oiled machine.  One was in the room with diagnostics, one was at the fuse box looking for possible problems there, and the third went into the crawlspace beneath our house to look at the physical wiring.  Once the problem was found (there was a faulty wire beneath the house that had come loose from the junction box), it was fixed and tested within minutes and another full diagnostic was done to make sure there were no other possible issues.  They cleaned up after themselves very neatly.  They also replaced the light switch with a dimmer switch at no extra cost!  Well within my budget, and came in even lower than their original (FREE) estimate!  I would highly recommend this company to anyone in the Bergen County area.
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"I recently hired Scott Richard to install a paver patio at my home as well as repair some crumbling mortar on my garage foundation. Scott and crew showed up on time every day and worked around some pretty crazy weather we experienced to get the job done on time. The crew was friendly and knowledgable and all of the work was superb.They also helped correct a problem with the previous patio being pitched towards my house which had caused some flooding in the past. We received 6 inches of rain during and just after completion and it was awesome to see the water stream off right where they said it would. We're now considering a walk way to complement the patio.
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