Get matched with top tankless water heater installers in Salisbury, NC

"I would absolutely recommend water heater express to anybody that needs a water heater replacement. As luck would have it they were able to replace my tankless the same day I called which was great because that way whenever my wife got home from her work trip she had hot water for her much needed R&R in the tub when she got home."

"Not enough time to tell more just yet. Installed water filtration system 3 days ago. So far so good."

"Part of the reason we chose them was a deal we saw on the website. However, when they came out to provide a quote, we didn't qualify. Just left a bad taste in my mouth and being able to trust any 'deals' being mentioned in the future. However the service and installation by the installer was excellent. Super nice and thorough. Water heater runs great."

"Service was top notch and the cost was very reasonable! Will you them again."

"This was as good an experience as one could want given a plumbing problem."

"Mr. Ashby was patient and talked us through every single option that would fit our needs and our budget. We truly felt taken care of and prioritized as a 1st time customer. Our new water heater was installed the same day! THANK YOU!"

"Quick and efficient. Reasonable. Friendly. Would definitely hire them again."

Southern Crafted Plumbing provides residential and light commercial plumbing with a focus on quality workmanship, clear communication, and dependable results. From routine service calls to new installations and remodels, we help homeowners and business owners resolve plumbing issues efficiently and correctly.

"Our experience was top notch from start to finish. We had a new tankless water heater installed within 9 hours of our first phone call. John was very knowledgeable, professional, took time to answer all of our questions, and his quality of work was great. I would highly recommend!"

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Based on the favorable reviews of other members, I called three providers at noon. Unlike the other two, owner Scott Martin returned my call within 20 minutes even, as I learned later, he was away on vacation. I explained my heater had burst and needed quick replacement. I brought up the possibility of installing a tankless heater. He asked about my household make-up and usage, and advised the extra expense would not be cost-effective. He is a Rennai Tankless dealer/installer! He said he might be able to get a technician available in 2 hours and would call me right back. He did, and we arranged for a 4 pm installation.

His tech, Michael called 15 minutes beforehand reporting a traffic delay and he arrived soon after 4. He was very professional and, working alone,  completed the removal and replacement by 7. He checked the connections, discovered a small leak, and fixed that. We had hot water that evening. Scott did not charge extra for an emergency call that ran over into the evening; and, he applied an additional discount for my having found him through Angie's List!

The next day I discovered another small leak, called Scott and Michael was there and had it fixed by 1 pm.

I can't thank Scott and Michael enough for their responsiveness and professionalism. THAT'S how to run...and grow... a business!

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