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"He showed up on time and installed my security cameras promptly."

"I needed to have a charging station installed in my garage after purchasing an EV Bolt. I didn't know of any electricians and so I tired Home Advisor. I filled out a request on Sunday and Monday morning Tony Munguia called to say he could come at 1 PM to give me an estimate. He was promptly at my front door at 1 PM and he was very thorough in his estimate. He used a calculator on his phone to see if the correct wire size would fit in my existing conduit that went from our house to the detached garage. He was very personable and I connected with him while he explained his estimate. I accepted it and he and crew came promptly at 8 AM and excellently install the craving station in my garage. They cleaned up after themselves and completed the jon by 4:30 PM. I now k now of an excellent electrical contractor in Marin should I need one in the future. I would highly recommend their services."

"This was the third company we contacted after having no follow through with the first two. I explained to Ramiro of Northbay Technology what our problem was. He had a technician here in a few days, he fixed the problem as well as giving us useful feedback on our system. Our streaming and dvd system work after not having it for almost 3 months! Ramiro also called afterwards to make sure everything was still working. What a treat to find a quality company that does what they say they’ll do and also offer great customer service."

"Frontpoint is very easy to use... it's one of the only DIY services out there. You can install all the sensors yourself (they are all wireless). You stick them where they need to go with very clear instructions, and if you do need help Frontpoint support is excellent. You always get someone on the phone, and they are always happy to walk you through any issues you're having. I've had issues a few different times with dead batteries in a sensor, or misplacement of a sensor causing issues, and in all cases they've resolved the issues quickly over the phone. Because of this, I can manage the system myself (and that's pretty much installation upfront, updating equipment every few years/as needed, and support very rarely). We've yet to have a breakin or anything like that, but we've had several false alarms where my wife accidentally set the alarm off... and in those cases, Frontpoint calls you immediately, asks you for a password, and then asks if you need assistance. Of course we don't, but if they can't reach you... which has also happened... they call the next person on the list (my wife). If they can't reach that person, the cops are already on their way while Frontpoint works down the list of family members, neighbors, etc. to let them know there is an incident at the house and the cops are on their way. This has happened a couple times (due to user error). But it's good to know they have our backs if there is ever a real issue. A+ for Frontpoint."

"It went Great. Oliver was prompt and professional. Easy to talk to and listened to what I wanted. Went above and beyond what I had expected. Plan on hiring for my next project. This was for installing Security Camera system."

"The work was good. However, I think that a less expensive monthly service could be found."

"Robert T. determined that the issue was with Spectrum, my internet service provider, even though Spectrum initially told me there was no issue with their equipment or signal. However, after forcing Spectrum to recheck we found that the problem was in fact a Spectrum issue."

"No complaints. The Technician was professional and completed the tasks in a professional manner. I used an Angies list coupon for one of the jobs and it was a fair price. The other TV was a little more. I used the Angies list service because I wanted to support local business people. I was surprised to find out the Tech was an independent contractor provided by a California company. A month or so later I needed another TV mounted. In addition to Hellotech I looked into another internet company that begins with "A" that provides local contractors for home repairs. The other service was quite a bit cheaper ($118) and the repair work was comparable. If I can't avoid national internet companies I might as well go for the cheapest."

"After researching online about Safe and Sound Security and Monitronics made an appointment with Brian Jaime to meet at 6pm. Brain was on time for the appointment and very professional. Brian was polite, respectful, not pushy, transparent, and explained the packages and what is best suited for our home. He was a good listener too which something you may not see in some of the business developers. I know instead of calling Brian a sales person I called him a Business developer this is because a sales man or woman is only interested in selling his product for a certain price and bad mouths other competition. When I mentioned to Brian that I have been talking to other outfits, he explained the difference in service and methods of business operation between them and the others. His first point was all about quality. Safe and Sound located out of Walnut Creek has been the #1 dealer in quality aspect for the last 5 years. This impressed the heck out of me as myself  working in a big Corporation where we internally compete every year to bag the top spot in quality and I will tell you that is not easy. Therefore with him defining what he and his team brings and the value of it from others definitely made him get my contract.



I signed into their standard 3 year contract for a reasonable price for the package I got. I am writing this review at this time and giving Safe and Sound Security 5 stars for their professional approach towards developing their business, transparency, quality, genuine interest towards their customers.  



They are a local outfit and the way this outfit works is, the contract, equipment installation, maintenance, and any trouble shoot calls will be handled by Safe and Sound Security team in house. you call their local customer support number during normal business hours of Mon - Sat 8 am to 9 pm and on other hours the call is answered by Monitronics and a ticket is issued and forwarded to Safe and Sound for action. you can call and if you are local you can walk into their office to request service. Being local is a plus for me. Monitronics renders 24/7 monitoring support. However, your contract is with Safe and Sound security.



Safe and Sound have been around for 8 years and to bag 5 years of #1 spot in quality service is great achievement and I expect that same service moving forward :) So far my experience has been great, have scheduled installation with tech today. will update my review with the installation experience and my future experience with this team
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"Taylor was so nice and extremely knowledgeable about my TV systems. There were a couple of issues that he was able to do and workarounds with no problem. Great guy!"